Most helpful reviews & comments
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
Comments
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.
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Review by Patricia R.
TUCSON, AZ, on Jan 15, 2021
I was very pleased with Titan Restoration of Tucson. I felt very comfortable talking with all of their team and very taken care of as well. It was very helpful to know I had someone taking care of me like family. I would encourage anyone to call them if they need help with their homes critical needs and insurance claims.
Review by Freda R.
Tucson, AZ, on Dec 02, 2020
The miscommunication was primarily my fault. The health and subsequent death of my husband combined with thee holidays Caused me to not realize they were waiting for a clearer signal from me that I was ready to proceed to the restoration phase of the project.
Review by Brian M.
Tucson, AZ, on Nov 25, 2020
We didn't choose Titan Restoration to address our water leakage catastrophe; our insurer Liberty Mutual Insurance did (and then found a reason to walk away without providing any coverage). We retained Titan Restoration who had started the clean-up, to finish the job, and we have been satisfied with our...
Review by Hugo R.
Tucson, AZ, on Nov 14, 2020
It was a very long process, however, the people at Titan communicated well, advising me of next steps at every turn. Every single person I spoke with, had in my home was professional and took pride in their work. I would absolutely recommend them without hesitation.
Comment
TUCSON, AZ on
Sep 22, 2020
The demolition people I worked with were absolutely terrible!
Comment on "Renew Insurance Policy"
TUCSON, AZ on
Sep 22, 2020
I only rate this a 4 because of Titan, they really picked up the slack.
Comment on "Area Of Satisfaction"
TUCSON, AZ on
Sep 22, 2020
I was very satisfied with Titan Restoration. They are wonderful!
Review by David D.
Tucson, AZ, on Aug 15, 2020
What a great team! From the office staff to the guys on the work site, everyone was professional and courteous.Ed initiated and supervised the work expeditiously and Antonio and Mike were on site early and completed thejob in more than a satisfactory manner. Steve, the owner, should be very proud. Kudos!
Review by L.M.A.
TUCSON, AZ, on Jul 15, 2020
The Titan restoration team was courteous, professional and sensitive to our concerns during this pandemic time.
Comment on "Area Of Satisfaction"
VAIL, AZ on
Jul 08, 2020
So far, Titan has been great. They answer all the questions we throw at them. Everyone we have dealt with are very knowledgeable and courteous. When they leave our house, all the places they have worked in are Left very clean and picked up.
Review by Mark J.
Tucson, AZ, on Jun 29, 2020
Titan restoration was not the original restoration company for our flooded master bathroom, involving the bedroom as well. First company was very hard to communicate with, but not Titan restoration. Once they took over this project it was like night and day. We always had a contact person to speak with,...
Review by Shalom R.
Tucson, AZ, on Jun 09, 2020
Thank you for being professional and providing quality workmanship!
Comment on "Recognize Excellence"
Tucson , AZ on
May 21, 2020
All of the staff went the extra mile to help me through the process. I will use Titan again and will recommend them to friends and family.
Review by Daryl K.
Tucson, AZ, on Apr 07, 2020
You guys are amazing, I can't thank you enough for working what I would call a miracle on the wood floor project. Thank you Very Much!!!!!!
Review by Judith S.
Tucson, AZ, on Jan 23, 2020
I already published a Google review of Titan Restoration that includes all of the details of my experience, but suffice to say I highly recommend this company. I had no problems and they completed all repairs beyond expectation. Professional, courteous, on time... Everything good. Nothing negative to say.
Review by Joseph R.
Tucson, AZ, on Nov 18, 2019
on question 11 , I don't know the fair value of my money. i was given and estimate of what it cost, the insurance pay them off.
Review by Francisco V.
Tucson, AZ, on Aug 27, 2019
Great all around! Will use them again in the future.
Review by Julie B.
Green Valley, AZ, on Jul 24, 2019
Titan was very good at the moisture removal method and my water damaged was dried out in 4 days. However when it came to hiring them for the contracting work there was definitely a lack of communication between the project manager and me, the customer. The delay in my schedule was blamed on my insurance...
Review by JAMES O.
TUCSON, AZ, on Jul 03, 2019
They did a great job. The guys were super friendly.
Comment on "Area Of Satisfaction"
TUCSON, AZ on
Jul 03, 2019
The way the guys came and handled everything was satisfying. They made sure I was happy with all of the colors, the wallboard texture. They were great.
Recent activity
1/21/21
Titan Restoration of Tucson, Inc. received feedback from a customer in Tucson, AZ.
1/15/21
Titan Restoration of Tucson, Inc. received feedback from a customer in TUCSON, AZ.
1/12/21
Titan Restoration of Tucson, Inc. received feedback from a customer in Tucson, AZ.
12/02/20
Titan Restoration of Tucson, Inc. received feedback from a customer in Tucson, AZ.
11/25/20
Titan Restoration of Tucson, Inc. received feedback from a customer in Tucson, AZ.
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