No one answers phone once they have returned your storagebroken items may need an attorney as apposed to speaking with Restoration Co themselves
After our rental property flooded, we used our insurance app and they contacted Restoration Clean Up. They came out within 1.5 hours and started work immediately. They were thorough and professional, doing everything by the book. The supervisor, Jovany, was knowledgeable and reasonably easy to reach. They communicated with the insurance and got approvals for additional work when needed. I would have preferred to have been given a better understanding of what they were doing and when to help me manage the rebuild, but in the end it all worked out.
We couldn't be more pleased with Nicole. She handled things from start to finish. She was fantastic.
They broke my furniture and did not fix it to my satisfaction.
They were an excellent. I couldn't have asked for a better company.
Very professional and efficient.
They worked fast and thoroughly, and got things scheduled the next day. This company was easy to work with and took care of everything for me.
They did a wonderful job. They were very helpful, very professional, and the staff was excellent. I would recommend them to anyone.
The only person who provided service was the representative, Alisa, who answered the phone. I find their customer service to be very poor. They do the opposite of what they tell you will be done. They are not personable and have no understanding. It is all about the money. They do the least amount of work they can for the same price. They never have their paperwork in order. They didn't know which insurance company sent them to my home. Hard to work with. They never show up on time. They were one hour to an hour and a half late without a call. They are never wrong and can be very rude, including supervisors and managers. Always passing the buck and playing the blame game.
They were wonderful to work with. Very professional, on time excellent clean up. Would highly recommend them & would use them again.
I would maybe recommend them.
Quality of work is fair. However, response to client questions is substandard. This company did not establish any level of confidence or integrity.
I think they did an excellent job. I appreciate them and they were very professional.
Work was above expectations
They were great.
The Restoration CleanUp Co. did a great job. They were very polite, quick, and efficient.
They were very good and thorough, they also kept everything very clean and worked very quickly.
In general, the removal process went very badly. The actual removal had miscommunications and other issues.
The company came and cut a wall behind my vanity cabinet and they ruined one side of the panel.
I would say they were very professional very timely and systematic
Effecient, fairly fast, complete.
The company was extremely thorough. This is the second time with the same issue. The first time the other company I used did not do as good as a job as this company did.
They did a great job. I had no problem with them at all. They came right away and helped me out. The correspondence was all good.
They were very courteous.
I would say they were very professional and careful.