About this company
The Restoration CleanUp Company - Concord
The Restoration CleanUp Company is a leading restoration company with a quick response team that is dedicated to restoring peoples lives and enhancing their quality of life after an emergency situation. The Restoration CleanUp Company provides service throughout the California Bay Area. Whether you are a property manager, insurance adjuster, agent, home builder or property owner The Restoration CleanUp Company is available for emergency response 24 hours a day, 7 days week to serve you. Our belief is that a restoration company should provide its customers with superior quality and service while maintaining the industrys highest standards. Show more
The Restoration CleanUp Company is a leading restoration company with a quick response team that is dedicated to restoring peoples lives and enhancing their quality of life after an emergency situation. The Restoration CleanUp Company provides service throughout the California Bay Area. Whether you are a property manager, insurance adjuster, agent, home builder or property owner The Restoration CleanUp Company is available for emergency response 24 hours a day, 7 days week to serve you. Our belief is that a restoration company should provide its customers with superior quality and service while maintaining the industrys highest standards.
As a local company, our team has been helping victims of disasters for over 30 years. With extensive industry experience, our fully insured, licensed and certified restoration team has the skill and expertise to help you clean up the aftermath of water damage, fires, and floods. With a two hour response time throughout the Bay Area, We are There When You Need Us! At The Restoration CleanUp Company we utilize state-of-the-art equipment and offer rapid response with a personal touch. Hide
Types of work
GuildQuality surveys
Badges
Reviews 265
Of 316 respondents, 265 left a reviewRecent reviews
Marvin W.
They did a wonderful job. They were very helpful, very professional, and the staff was excellent. I would recommend them to anyone.
CHARLIE E.
The only person who provided service was the representative, Alisa, who answered the phone. I find their customer service to be very poor. They do the opposite of what they tell you will be done. They are not personable and have no understanding. It is all about the money. They do the least amount of work they can for the same price. They never have their paperwork in order. They didn't know which insurance company sent them to my home. Hard to work with. They never show up on time. They were one hour to an hour and a half late without a call. They are never wrong and can be very rude, including supervisors and managers. Always passing the buck and playing the blame game.
Virginia M.
They were wonderful to work with. Very professional, on time excellent clean up. Would highly recommend them & would use them again.
REKHA A.
I would maybe recommend them.
Calvin W.
Quality of work is fair. However, response to client questions is substandard. This company did not establish any level of confidence or integrity.
Customer in Pleasant Hill, CA
I think they did an excellent job. I appreciate them and they were very professional.
Bennett C.
Work was above expectations
Customer in San Pablo, CA
They were great.
Aida H.
The Restoration CleanUp Co. did a great job. They were very polite, quick, and efficient.
Customer in Newark
They were very good and thorough, they also kept everything very clean and worked very quickly.
Customer in S. San Francisco
In general, the removal process went very badly. The actual removal had miscommunications and other issues.
Customer in San Ramon
The company came and cut a wall behind my vanity cabinet and they ruined one side of the panel.
Customer in San Ramon
I would say they were very professional very timely and systematic
Capt B.
Effecient, fairly fast, complete.
Customer in Oakland
The company was extremely thorough. This is the second time with the same issue. The first time the other company I used did not do as good as a job as this company did.
Steven R.
They did a great job. I had no problem with them at all. They came right away and helped me out. The correspondence was all good.
Customer in Oakley
They were very courteous.
Customer in Pittsburg
I would say they were very professional and careful.
Ross S.
They were very efficient, professional, and courteous. They did what they said they would do.
Johnny B.
The service was excellent, they were very clean and thorough. I would highly recommend them.
Customer in Hayward
They were very friendly, competent, and took care of things pretty well.
Pamela D.
They did a wonderful job working with me and I would recommend them. They were very patient working with me through my tragedy.
Jacklyn S.
Staff were professional & work quickly & efficiently!
Deborah S.
The employees were polite, respectful and explained everything that was to take place. Upon each return to check the water damage, they arrived ast the time planned, and again explained where we were I. The process. I would highly recommend this company, and if ever needed again would not hesitate to use them.
Customer in Hayward
They did a good job. I'm having issues with my curtains -- they look like they've shrunk. I'll be in touch with them about this.
GuildQuality
Customer feedback report
