Horrible experience start to finish . They could not build a straight line raised bed in our backyard . It was inclined and I had to repeatedly explain the problem to them. They changed crew multiple times . Sometimes the crew would not come for days and I had to char the project manager . For the pergola they were unable to procure a permit from the city due to incomplete information and eventually gave up on the project altogether . The project manager Darin was clueless about most stuff and the construction manager did not check in on project progress regularly for the paving work . Overall really bad quality of work and professionalism . The construction manager Orfil even told me not to give a bad review coz it might impact our service warranty quality . That's outrageous!
The entire experience from Chris, Daniel and the installation crew was superb. The design I worked out with Chris couldn't have gone smoother and he listened to all my ideas/concerns. Daniel met with me every day to discuss all my questions/concerns and to be sure they were all dealt with. The crew were very professional and meticulous in the installation process. The final design of my backyard/side pathway takes my breath away. When I look at the long system pavers path at the side of my house from the driveway to the backyard, I can only be amazed. Love the curve of the path as it meets my driveway. The nine months with no interest financial plan was a game changer and allowed me to get the project done earlier than I had planned. I highly recommend meeting with Chris at System Pavers to plan the project of your dreams!
They did an absolute incredible job with the design, scheduling, coordination, and execution of what we agreed on.
Very satisfied with the result and the staff
Positive experience from start to finish. The team was willing to go above expectations in the service. Really happy with the result!
I was impressed by the professionalism, knowledge and experience of all the people we interacted with during our project. Our experience was excellent because they were open to our ideas but also provided expert guidance in bringing our project to life. No delays or errors, I would highly rate system pavers for reliability and hassle-free completion of the project.
The project management was horrible. They were supposed to put in chases for future electrical work and irrigation. There was a plan and it wasn’t followed
They delivered what they promised.
Very professional and left me with a great looking artificial lawn. Thoroughly cleaned up after finishing the job.
Our initial contact with System Pavers was in 2013. Our front lawn area was converted to artificial turf. We were extremely satisfied with their work, and in their follow up later when maintenance was needed. Because of their commitment to customer satisfaction, we decided to contact them for the dirt/lawn area located at the back. Once again, the entire process of updating and beautifying the backyard was excellent.
Absolutely no hiccups! From the initial visit from Maria Emmett to the final signing with Ricardo Garcia, we were pleased with the work done.
Demolition to completion took a total of four days! Gonzalo was here each day and had help from 1-3 men.
The company is good, but I had a language barrier issue.
I would recommend System Pavers because they were nice to work with, from the designer to the project manager. The actual crew was really nice, and they finished our small project one day ahead of time. Everyone was communicative at all times, and we didn't have any issues.
Great design, good work crew, excellent ongoing communication
They came, did the job, and they left.
System Pavers was very good. They were prompt in responding to us. They addressed all of my concerns.
From beginning to end, they were very courteous and professional. They completed the work quickly and it looks great. I will definitely use System Pavers again and I will also be recommending them to all my friends.
Really professional work. Very efficient and straight forward.
Quality of work is good but communication is a big issue
The entire process was fantastic - Albert exceeded expectations, Beau and the team were incredible - would (and have) recommend System Pavers to anyone
They did a great job.
We were very much satisfied with the outcome of the project.
Probably
Our project came out great. Looks beautiful. Work was done efficiently and quickly.
See #18 below...
Commitment to see the project through assuring customer satisfaction shows fantastic customer service!