The entire team was really great at helping me achieve my project goals.
Service was great throughout the entire process.
They were efficient, professional, and we are satisfied.
I'd like to acknowledge the exceptional work provided by System Pavers for the new artificial turf installed in my backyard.
First, I'd like to thank Kelly Kasper, sales consultant. Kelly did a great job explaining the artificial turf installation process, turf type options, costs and financing. He also suggested that it would be possible to integrate my existing paver area to the left of the new lawn installation to tie it all together.
Secondly, I'd like to acknowledge the project manager, Ryan and his construction lead Jose. The demolition, ground prep and installation of the new turf went very well. They kept me informed daily and let me know if any issues had come up. One example was what to do with the existing sprinkler system. I had two options which was to cap all of the water lines or keep one or two open for a drip system along the peripheral of the backyard. Initially, I wasn't sure which option was best and landed on keeping two. During the final turf installation a nail cracked the PVC water line. Both Ryan and Jose responded promptly to fix the issue and test both lines to ensure it was fixed.
In summary, I am extremely happy with the results and the great customer service provided by all of the team members assigned to my project. They are professional, knowledgeable, hardworking and very customer focused. The new turf, border and realigned pavers look great!
System pavers did an excellent job on our driveway. So happy with the work.
The team is very professional and responsive. The quality of the products and workmanship are excellent.
The team is very professional and responsive. The quality of the products and workmanship are excellent.
The workman who did the work was fine. The people that managed it from getting the material to dealing with the problems that arose, they did nothing. The job was compelted the end of May. It took me June, July, August, and September for them to come out and finish the work. They damaged parts of the area around there. We went over this with the project manager. He is useless. He never answered any of my emails that I had to go out of the house to do it because I do nto hace a computer or cell phone. I got horrible service from them.
Very excellent response from construction manager for their team.
System pavers was great from start to finish.
System Pavers is a ruthless, unethical organization. I actively discourage everyone from having anything to do with System Pavers.
As described below, our System Pavers experience was excellent.
Both design and project management consultation and communication was outstanding. Very much appreciate Lidiana and Oscar's advice and responsiveness to questions through the entire process.
Roger, Oscar and their team did a great job from sales to cleanup. We never felt like we were getting upsold.
Love the way the pavers look. Quickly done and very professional.
Didn't get as good of a response from my salesperson as I'd hoped. Some of the nuances of the project had to be changed or didn't work out as I'd hoped, and looking back, I would have expected the salesperson or the project manager to identify these things ahead of time.
System Pavers was an easy, detailed and friendly experience with a gorgeous ending.
I spent more money than anticipated thinking that it will be done promptly and professionally. It seemed that there was a disconnect between the sales manager and the foreman.
likely to not use anyone else except system pavers was very much pleased with the before and after care from them
Full service. Finished on time.
I would recommend System Pavers; however, they are one of the priciest choices. For a friend who is more on a budget, I would say to check System Pavers, but be aware that it may not match their budget.
Everyone involved was dedicated to seeing that our project was done correctly. We are very pleased.
They try to rip me off
Lies by sales agent made the project contentious.
We love our new patio and the customer service was really good, but it was quite expensive so I would likely recommend a person check out System Pavers, but with a warning that it’s pricey and they may want to compare prices.
Lovely experience from start to finish.
Fantastic service! From the conception of the design to the last bit of cleanup, System Pavers was outstanding, professional and courteous. The transformation of our gopher ridden garden to a beautiful and solid patio was simply amazing!
Very professional people with great design and workmanship skills.
System Pavers completed the job professionally and within the job cost agreed to.
yes i would recommend the company
The sales rep Sarah was amazing and worked with us to design the perfect backyard within our budget
I will be happy to tell anybody who asks about your company.
I don’t think I would
I have now had two great experiences with System Pavers helping to transform my outdoor spaces. I have referred multiple friends to them, one of which is just wrapping up her project.
Ex
The crew worked very hard. We love the pavers but are not really happy with the turf. We believe it should have been a half inch lower. Unfortunately, you can see the lining where the turf is attached.
The system pavers did a good job and finished efficiently, and they were nice people.
Adrian and his team at System Pavers were the most attentive and quick contractors we’ve ever had work on our house. We told them we needed the project to be done by a certain day and they went above and beyond to accommodate.
This is my fourth System Pavers job. That says it all!
I was referred by a friend and was told my friend would receive a referral bonus of $500 and she has not received it and all my contacts are non-responsive.
Friends and neighbors often ask about our driveway, and our previous project in our back yard. Everyone is amazed by the beautiful work System Pavers has done at our house. Our neighbors the Ferrero's used System Pavers for their driveway after seeing our back yard work a few years ago
We liked the finished project very much.
Very helpful and personable yet very professional.
My experience with System Pavers was five stars across the board.
Your staff did not complete the unfinished work that was described to Derek Durfee that included: marking the pipes that were installed as a pass-through below the pavement, cleaning up the many rocks and redwood particles that were dug up to install the pavers, I was told that your staff would be coming out to complete these tasks about a month ago and no staff showed up to do the work, my wife has been in and out of the hospital many times during this project and I have been preoccupied with her care and treatment, the last staff who came out to clean up the rocks and redwood debris did not speak English so I have no way to communicate other than one staff showing me his phone with a message from Derek, non-English speaking staff was not an issue with me but when I needed to communicate it was not possible.
The main part was excellent. However, in the process, there is a clean-up they failed to do. I haven't had the bandwidth to do what they should have done. After three tries, they still haven't done it.
They are a great company. They completed a large project very expeditiously.
Very professional and through. They took good care of me and the project. They walked the job every day and made sure all the punch list items were identified and fixed. Very very happy! They are the best! They got insurance, bond, restroom, materials, good labor...amazing! Octavio V and Johnathan N are the best!
The sales rep/designer was amazing!
Good team work, kept to schedule