ABOUT SCARMAZZI HOMES ( FORMERLY EPCON PITTSBURGH / HAWTHORNE PARTNERS, INC.) Scarmazzi Homes was established in 1999 by Paul and Lisa Scarmazzi of Canonsburg, Pa. Having had previous careers in finance and marketing/design respectively, the Scarmazzi's wanted to be more connected to their work. By teaming up with Epcon Homes and Communities, they embarked on a path to provide lifestyle solutions to people looking for a more carefree choice of home ownership. By incorporating leading-edge design, high-quality materials, superior workmanship and an unparalleled commitment to customer service, the company has grown to become one of the largest privately-owned home builders in the Pittsburgh area. More
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
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We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, Scarmazzi Homes relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of Scarmazzi Homes in Washington, PA; Mcdonald, PA; Canonsburg, PA; Pittsburgh, PA; Washingotn, PA; Houston, PA; Mcmurray, PA; Canonsbirg, PA; Pisstburgh, PA; Pittburgh, PA; and 1 other city in Pennsylvania.
In this report, Scarmazzi Homes has published a summary of the customer feedback they've received since they joined GuildQuality in February 2007. In that time, 647 out of 920 customers (70%) responded to a GuildQuality satisfaction survey, with the most recent response in April 2018.
Scarmazzi Homes surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a Scarmazzi Homes customer, and if Scarmazzi Homes completed work for you after February of 2007 but you haven't yet received a survey, please let us know.
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