We would recommend!
They have been extremely helpful and responsive to any and all questions we’ve asked.
I've already referred someone over to them who's moving into the same neighborhood.
The entire process was seamless
The total experience with Saussy Burbank was good.
This is my fourth house with Saussy Burbank. Great builder!
Trisha and Rob made building and buying a pleasurable experience.
Our builder, Connor, has been very good to work with. He gets things done when he say he will. Very conscientious. We are enjoying our home very much.
Communication with our project manager Connor has been great
Connor Coons was terrific!
From the moment we walked into the model home, we felt welcomed!
Customer service
Professionalism
Organization
Communication
Clear timeline
Quality
Love my Saussy Burbank home. I bought a spec home so didn't get to choose any finishes, but with a couple of exceptions I love what was chosen. My only negative is that I was told that Saussy would replace any plantings that died or didn't come up in the first year. I'm missing an estimated 9 perennials and I've asked SEVERAL times to have them replaced and I'm ignored. My home is one facing the street and one would think it important to have these looking their best as there are about 16 unbuilt/unsold homes behind me.
Overall service was excellent
No, the quality of work was awful, we've had multiple issues with things in the house.
This is our second home with Saussy Burbank, and we worked with their project manager, Conner Coons, on both houses.
The guidance, commitment, the professionalism that was showed to us from the beginning to the end
Exceptional quality - stands behind their product, does the right thing
I have recommend Saussy But ask to several friends as their service is impeccable! And my home is built with such quality 😍. Highly recommend
A pleasant experience from the very first meeting to closing and even after move in
The quality of the Home is above expectations
Beautiful homes, amazing staff! Sherry Webb & Jason Burger went above and beyond They communicated well, were patient and kind.
The house had problems with leaking, which then became mildew and mold. The walls and floors had to be pulled up. It was a horrible and unliveable experience. They handled the issues but they should've been more careful with the contractors they used.
I was pleasantly pleased with the front end of the sale and their agent. I was very pleased with how they handled us from start to finish. They made us feel like family. I was impressed with Rob, the construction manager. There are always issues and he was great. I have no complaints. He made sure to address and explain everything. It was all fixed correctly.
Build quality of my home
The entire home building process was seamless! Thanks to Sherry, Jen and Zachary! I felt they truly cared and had my back in helping me to make decisions in the building process. I would hands down build another Saussy Burbank home and I have highly recommended Saussy Burbank to my friends!