Print Share Add feedback

About this company

View all

Saussy Burbank

Saussy Burbank is nationally recognized for building homes with distinctive achitectural details and innovative floorplans. Saussy Burbank builds in Charlotte, Raleigh-Durham, Chapel Hill, NC and Charleston, SC. They have consistently ranked extraordinarily high in customer satisfaction, attributing their success to commitment to a guided principle: That each home should be unique and offer the same quality design and craftsmanship, regardless of size or price point.

GuildQuality Member
Since 2007
GuildQuality Master Award Winner
Guildmaster Award Winner
Feedback Milestone
10 Consecutive Great Reviews
2020 - See more

New home (2319)

Custom home (2178)

Home for sale (2174)


View all
All project locations are approximate

Most helpful reviews & comments

What is this?

What is this?

We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.


In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.


Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.

Learn more about reviews and comments.
View all
  • GuildQuality
  • 2-10 Home Buyers Warranty
  • Charleston Trident Home Builders Association
  • Environments For Living

More about Saussy Burbank

As a GuildQuality Guildmember, Saussy Burbank relies on our customer surveying to help them deliver an exceptional customer experience.

We have surveyed customers on behalf of Saussy Burbank in Chapel Hill, NC; Charlotte, NC; Summerville, SC; Mt. Pleasant, SC; Fort Mill, SC; Huntersville, NC; Holly Springs, NC; Mooresville, NC; Rock Hill, SC; Davidson, NC; and 40 other cities in North Carolina and South Carolina.

In this report, Saussy Burbank has published a summary of the customer feedback they've received since they joined GuildQuality in March 2007. In that time, 3,791 out of 6,405 customers (59%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2020.

Saussy Burbank surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.

If you are a Saussy Burbank customer, and if Saussy Burbank completed work for you after March of 2007 but you haven't yet received a survey, please let us know.

Flag this review

Please give us a little more information:

The review contains misspellings or improper grammar.

The review contains objectionable language.

Something else:

Thanks for letting us know that this comment may be inappropriate. A member of our team will review the comment.