There are many decisions to be made when starting a home improvement or renovation project. The most important decision you will make is to choose the right contractor. At R & R Express, we understand how important your home is to you. Repairs to your home and remodeling projects will be done with the highest quality materials and workmanship. R & R Express will not sacrifice quality or integrity; thus insuring you will enjoy your home improvement for a lifetime.
GuildQuality customer satisfaction surveys enable homeowners to rate their contractor on a scale of zero to four (with zero being the worst and four being the best) in all sorts of categories. Our members can publish a summary of those answers here on their profile page, displaying a bar for as many or as few questions as they like. The score for each category indicates the percentage of survey respondents who answered a three or four to that particular question.Learn more about the feedback published on this page.
Bathroom remodel (18)
Windows & doors (18)
Drywall repair (6)
Kitchen remodel (4)
Replacement windows (4)
Commercial construction (2)
Custom closet (2)
Interior upfit (2)
Screen porch (2)
Covered porch (1)
Energy efficiency upgrades (1)
Entry doors (1)
Fireplace remodel (1)
Master bathroom (1)
Master bedroom (1)
Roof repair (1)
We display two types of written homeowner feedback on GuildQuality member profile pages: Comments and Reviews.
In response to our customer satisfaction surveys, homeowners share lots of comments about construction quality, communication, or any other question asked in the survey. Guildmembers can selectively publish these comments here on their profile page.
Reviews are different than comments. These are star ratings that homeowners ask us to publish, and they come with a written description of the type of experience they had working with their contractor. We publish all of the reviews we receive: positive and negative alike.Learn more about reviews and comments.
As a GuildQuality Guildmember, R & R Express relies on our customer surveying to help them deliver an exceptional customer experience.
We have surveyed customers on behalf of R & R Express in Sierra Vista, AZ; Hereford, AZ; Bisbee, AZ; Huachuca City, AZ; and Sonoita, AZ.
In this report, R & R Express has published a summary of the customer feedback they've received since they joined GuildQuality in April 2011. In that time, 109 out of 123 customers (89%) responded to a GuildQuality satisfaction survey, with the most recent response in March 2018.
R & R Express surveys all of their customers shortly after the completion of work, and their feedback appears in the summary on this page.
If you are a R & R Express customer, and if R & R Express completed work for you after April of 2011 but you haven't yet received a survey, please let us know.
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