I love the price. I love the home.
Everything went well at first, both in terms of the transaction and customer service. Steven Howell was an incredible individual to guide us through this. The home wasn't finished correctly. Sometimes it takes some time living in the home to see the things that are not completely right.
We really thought the dream of home ownership was going to be out of reach for us for a few years. When I tell you we are grateful for a builder who understands the market and has made a way for families to own a beautiful new home at an affordable price, we are only skimming the surface. From the morning we discovered Starlight to that first phone call a few minutes later and the same day meeting on site with Caressa, our salesperson, to the in-person walk-throughs with Paul, our construction manager, we have been well taken care of. We have been super pleased with the service and communication. Our purchase process and closing moved at lightning speed and Caressa and Paul were both a key part of making that happen. Paul has also been amazing about following up with us after closing to ensure everything is as expected and any items that needed to be addressed have been resolved to our satisfaction. We would definitely recommend Starlight Homes!
Starlight Homes is not helpful once the house is sold.
Very professional from start to finish
We are having problems with electrical, plumbing and walls are too thin.
Caressa - sales rep and Zack - construction manager provided excellent service.
Caressa -West - sales rep and Construction Manager - Paul Cassidy provided the best customer experience.
Jeff was the most excellent sales rep we have ever encountered.
I had great service with them and had no problems. Everything was good.
The sales agent was NOT straightforward with me from day one
It was a very smooth transfer from the beginning with Steven, the sales representative, through the whole loan process. It took less than 25 days to get to the closing date. We have purchased multiple homes and this is the most stressful free closing we have had in years. It was a smooth operation from Stephen, to Omar, the construction manager. They very professional and jump on things. Overall, it was a very good experience.
The team was responsive and helpful.
Paul and Nathan helped me make everything smoothly, quick response.
My agent that worked with me was kind and courteous. Her name was Shanna.
While working with the sales representative and the office support for a long time, they were helpful with all of my questions, and I never had any issues with any of the servicemen. It was an awesome experience, and I would recommend it to my friends.
Overall, the experience was good. Aside from the minor construction issues, we were satisfied. We would suggest better communication from the lender to first-time homebuyers. We would not recommend the lenders that they use.
It was an easy process. From the day I got there and looked at houses, everyone helped me find the perfect house. The house is amazing. I've been loving living here.
Yes, I like the over all experience of your models. I have already introduced 3 other friends and we signed the contracts aswell
Process could have went smoother if employees would have taken time to explain process and ask important questions that affected loan approval.
Both Stephen Howell and Brennan McCormick were really helpful and nice people. They did the walkthrough with me and showed me everything.
Yes, Starlight was recommended to me and I tried, not sure if it would serve my family's need. They surpassed it, given the limited time we had.
Yes I would to recommend them.
I have recommended someone and now they are a Starlight Homes resident.
There are problems like electric plugs difficult to plug in, GFI & electrical main box locations, (prefer inside garage instead of outside). Doors, closet & drawer knobs loose & falling off. Closet rails weak& falling down. Workmanship on lamenate flooring is not smooth & obviously not proper & professional.