I like Starlight Homes.
I really like that my questions still get attention even a month after my purchase. After my last new build purchase with a different company, I was ghosted and questions/problems went unanswered.
Steven was very helpful and welcoming from the get go.
House is laid out very well and has good quality craftsmanship
I am an investor and agent. I bought 3 homes myself with gateway parks starlight. Almost 15 homes to my clients. It was good quality of construction and sales 2 years ago . Last 6 months, I observed worst quality compared to other builder I deal with. I dealt with lennar, shorting, impression homes, first Texas homes as for investment properties and for my clients investments. Home owner warranty and construction crew being at its worst. Warranty , first of all they won’t respond properly. When we report issue they say something to avoid to stop by. I had couple of times to hire outside handyman even though it could have been fixed by warranty . We are talking about within a week of closing. Emergencies don’t even take as emergency and need approval from builder . Which is ridiculous. The builder / sales even said go use outside contractors. This happens within a month of purchase. The construction team is not even fixing the repairs found out by initial walkthroughs and 3rd party inspection reports instead saying they will be taken care by warranty and pushing us to close home asap. And warranty is a joke.The construction delays ( first of all they don’t even have enough time) causing stress on buyers . Since sales are not even bothered about it, and rushing buyers to close right next day the initial walkthroughs threatening penalties. It’s getting very unethical and unprofessional. I complained to C.P. of sales and manager. They say it’s not us it’s construction and not taking any responsibilities. The construction crew 2 years before was awesome, even the sales team. It makes me think management going cheap on everything.
Would definitely recommend Starlight! Quick and easy process. Wonderful team to work with from sales to construction to closing all around great people. Very satisfied with our starlight home!
Yes
I had some small issues that they took care of.
They had a good response time.
Blue tape walk was useless, we noticed hardly anything was dealt with. Cheap materials, wall paint is useless.
The home is well built, and easy to apply upgrades as needed. I love the wash/dryer appliances, they are neat, simply and very effective.
I would not advise my enemy to get a property with this builder, for the amount I paid you can get a better house with good quality not this cheap stake of a house . I really wished I can pull out. Very poor and cheap
Starlight Homes could be more competitive with repeat buyers.
I did some research on Starlight as a builder and found the reviews to be overall positive about the quality of the homes. My biggest complaint is the quality of the workmanship in building the homes.
The experience was not great, but not completely bad. There were promises made by the service desk, but they haven't reached back out after I have been calling them.
I like that they made it affordable for first time home buyers. I wish they could have made some adjustments in building the home such as a linen closet to put your sheets and towels in. I never lived in a house that didn’t have a linen closet or didn’t have some kind of window in the front of the house. I know builders try to cut corners so I’m sure your wife’s etc would have loved to have windows and a linen closet in a new home just saying.
Starlight Homes Dallas was professional from start to finish.
I want to say, I was a little uncomfortable with two things which is why I chose 4-star. The gutters and the fuse box outside the house, I would have preferred to have that differently. I wanted to have gutters; I didn't expect the home to come without the gutters. I found out everything when the house was completed. The fuse box allows people to mess with it, I know it has a lock, but you have to remember where the keys are. It would have been easier to have inside the garage.
This is my first home purchase and starlight made it as seamless as possible. I was nervous about the process because of the unknown, but my salesman walked me through the process and always communicated with me.
We like the floor plan & enjoyed the professionals we worked with - Trae Turner, Donnie Roberts & Jason Whitworth.
I would definitely recommend Starlight Homes to my friends who are looking for new homes and investment properties.
The overall experience has been amazing. They were transparent and shared all the details when I had questions.
My experience with the builder and salesperson have been amazing.
Stress-free experience. Our sales rep was amazing. There was open communication.
I will definitely recommend Starlight Homes to my family and friends.