Very professional from start to finish

We are having problems with electrical, plumbing and walls are too thin.

Caressa - sales rep and Zack - construction manager provided excellent service.

Caressa -West - sales rep and Construction Manager - Paul Cassidy provided the best customer experience.

Jeff was the most excellent sales rep we have ever encountered.

I had great service with them and had no problems. Everything was good.

The sales agent was NOT straightforward with me from day one

It was a very smooth transfer from the beginning with Steven, the sales representative, through the whole loan process. It took less than 25 days to get to the closing date. We have purchased multiple homes and this is the most stressful free closing we have had in years. It was a smooth operation from Stephen, to Omar, the construction manager. They very professional and jump on things. Overall, it was a very good experience.

The team was responsive and helpful.

Paul and Nathan helped me make everything smoothly, quick response.

My agent that worked with me was kind and courteous. Her name was Shanna.

While working with the sales representative and the office support for a long time, they were helpful with all of my questions, and I never had any issues with any of the servicemen. It was an awesome experience, and I would recommend it to my friends.

Overall, the experience was good. Aside from the minor construction issues, we were satisfied. We would suggest better communication from the lender to first-time homebuyers. We would not recommend the lenders that they use.

It was an easy process. From the day I got there and looked at houses, everyone helped me find the perfect house. The house is amazing. I've been loving living here.

Yes, I like the over all experience of your models. I have already introduced 3 other friends and we signed the contracts aswell

Process could have went smoother if employees would have taken time to explain process and ask important questions that affected loan approval.

Both Stephen Howell and Brennan McCormick were really helpful and nice people. They did the walkthrough with me and showed me everything.

Yes, Starlight was recommended to me and I tried, not sure if it would serve my family's need. They surpassed it, given the limited time we had.

Yes I would to recommend them.

I have recommended someone and now they are a Starlight Homes resident.

There are problems like electric plugs difficult to plug in, GFI & electrical main box locations, (prefer inside garage instead of outside). Doors, closet & drawer knobs loose & falling off. Closet rails weak& falling down. Workmanship on lamenate flooring is not smooth & obviously not proper & professional.

It was a seamless experience

Very impressed

They did a good job. There were a few things that needed to fixed, and they were good at fixing them. I am grateful.

Starlight Homes provided great service.

I have been so pleased with the Starlight team I have already referred a plethora of friends and family to them so that they can purchase the home of their dreams
and experience exuberant quality customer service from a team that will go above and beyond to support there endeavors.

Nice quite neighborhood good quality home

Starlight Homes was very kind. The builder was on top of the ball. Tyler was very professional.

We were concerned about finishing the punch list, even though they said they would. Starlight Homes did not hold to their word. I still have tape all over my home.

Good experience with the sales people but for this large investment, I would have expected the workmanship of the home (paint, concrete) to be a little better

The process of working with Starlight Homes to get information on things from the sister company or realtor. I guess they did not understand my situation, and I feel like they were not interested in understanding my situation. Because of that, I was not able to get any of the credits of working with the sister loan company. The other thing is the quality of the products used in the building. I don't know what kind of paint they used. The paint in the closets are fine and don't get stained easily, but not the other paint in the building.

Houses are build so cheap without even basic things into it like garage door opener, gutters & down spouts, window screen, bath room hardware, not even a single ceiling fan.

I would have appreciated additional follow through after the closing.

They do not let you know when the representatives change offices. The communication is poor. When talking with them, they did not let us know we would not be charged additional fees based on the loan company.

They followed and communicated the timeline well. I was very happy with how the process was communicated.

I would recommend it because the turnaround time was very fast.

The experience was ok but was a lot of miscommunication and by the time we found out about certain things it was too late to back out of the contract.

We are very pleased with many factors of our Starlight Homes. From start to finish, this has been an enjoyable project. Sales and construction manager were informative and experience has been awesome!

I would highly recommend Starlight and have told friends about my great experience.
I needed to move unexpectedly, and the the two sales associates I worked with, first Collin, then Trae were amazing at finding me exactly what I was looking for.
I had no idea how to buy a home and Trae Turner and the construction manager, Dustin Easterling, helped me through the entire process.
Trae helped me find the perfect home, and found the perfect location, even though I was ready to buy the exact home that was already finished. Trae showed me a view he knew I would like more, even though I would have to wait a just little longer, and I will be forever grateful for that.
Dustin has gone over and above what I would have expected of a construction manager. He was, and continues to be, patient and helpful with my questions about everything and anticipates questions I may have in the future.
This has been a stress free experience during a stressful situation. I’m thankful everyday I followed the Starlight signs into this neighborhood!

Excellent and unforgettable experience.

Cheap

The customer service is really good. They have everything you're looking for in a home. I had no issues whatsoever.

Home has AC problems 2 days before the closing date and it builder 2 days after closing for them to fix the issue. I have problem with irrigation/sprinkler system and the irrigation company refused to fix the leak from the main city line at the water meter box.

It would be nice if they followed through on their promises! They lost my mailbox key, and I have to pay out of pocket to get my mail from the post office. There were things that were promised but were not fulfilled.

They are very polite and nice.

The process went well, and the house is good. I haven't really had any issues, and it is a good neighborhood.

Lots of add on missing on house like blinds, garage door motor, no extra bricks or paint left for home owner.no swimming pool, ponds are dirty..no fountains with mosquitos, Plat area gas only 2 swings and caters for bigger kids and a very small slide..

Competitive pricing, great floor plans, okay workmanship

They were willing to work with us and make sure the deal was closed. They were very responsive and in a timely manner.

Everybody is very friendly, houses very spacious and high-quality finished.