Ordered faucet w separate Hot/Cold but they installed single handle - said salesperson mistake. Floor tile covered HVAC vent, cut out the opening after I called. Were not going to replace old corroded water shut-offs, agreed after some discussion.

Quick, quality work, pleasant friendly staff, and they cleaned up after themselves.

I called my representative and I had an appointment very fast to get materials ordered and put on schedule to lay my floor

Very true to their word. Here when they were scheduled to be and cleaned area very well when finished.

The entire experience was incredible
From sales to installation
Couldnt be happier

Nash was the best sales man came in was very helpful and saved with opportunities. Made you feel like you were part of the family. Sam was awesome took care of anything you needed. If you had a problem Nash and Sam would take care of it. The installers were very efficient and clean. They set up and cleaned up. Thank you each and every one of you. You are a great company and really know how to make a person feel special and do anything to help you. Love my windows!!!!

It does not take much math to figure out that you are charging 1000.00 per hour for your services.

The first time the installers came the windows mostly did not fit. The second time they came, they collected the check but the work was not finished. They still had 3 windows to trim.

Mind you the walk-in shower is beautiful, however, it's unconventional. The seat is too far from the faucet, hand wand, and rain shower, so we could wash hands free. When we discussed it, we asked to have the faucet and rain shower in the center of the wall or the seat in the center. The way we see it we still need a shower chair and a handrail on the outside so it's safe.

We are only one week into this product ....hard to answer.

Took 9 months for our Windows to be installed... Constantly having to ship back to company for correct order... Then missing 2 screens when installed and had to wait about month to get those

Each of the individuals that we worked with were fine decent people and we trusted them very much. They worked well together or independently and they did the job quickly and efficiently I would have them. I would try them again thank you.

Sam and Jacob have been the best people to work with- they stood out to me amongst everyone I worked with from YHIC.

Everyone was exceptional. Every question we had was answered with courtesy and knowledge. Any concerns were addressed immediately and efficiently. The GC and the subs worked together seamlessly. Very happy with our installation. It's beautiful!

After the install we have had multiple issues with all the windows we just paid over $9,000 for but yet every week we just keep getting blown off. We are told they have a weekly Tuesday meeting with the manufacturer and we will get a call back after but never do. Weeks have now turned in to months. Nobody calls us back. We have had increased heating bills this winter because the windows are subpar and now there is even dirt that blows through the windows. If I wanted junk windows I would have just gone to Menards to get them and install myself. These windows are nothing like the ones we had installed around 10 years ago. The service guy Jacob has been as helpful as he can but even he has said we are not the only people have issues with these windows.

Vanity installed smaller than vanity that was present. Left area not covered by new vanity undone. Did good job with everything else.

The quality of the Windows versus the standard big box stores is what I liked

shower curtain doesn't stay in place

Totally unhappy about having to wait 6 months to get a door installed… had to be one of the coldest days in the year! And the door only was 12-1500 miles away! I’m furious!! They refused to give the money back after everything went wrong… we had to accept less than perfect because they weren’t willing to be professional! I will never deal with this company again!

Everything was easy and straight forward.

Great sales, communication, installation and clean up.

P

Walk in shower

Project was well done

Somewhat misleading on half off any future projects.