See comments below!

It was good but the schedule plan was not set up properly.

Knowledgeable, personable workers. Great to work with.

Excellent installers!

Most of my friends don't own property or don't live locally, but if some did I'd likely mention you as an option.

Our waiting time from order to installation was quick.

I am very pleased with Jake and Antone. They were both fantastic. Not happy with the office end and how things were handled.

Professional, kind. Worked in unison, awesome team.

I did just now - to my yard care guy

I feel I was lied too about when I was going to get my product, what my tub hardware was going to look like, what finish the hardware was going to have, and style of shower head / I was told the hand held head would slide on a bar not a tiny tube.

Sales Person, efficiency of installers, clean up was very good and the Shower looks great!

Please resolve all current issues!! I'M NOT SURE I CAN RECOMMEND AT THIS TIME.

I would highly recommend Your Home Improvement Co.

The product looks very nice. Just one minor fit and finish issue.

Be more flexible on ordering the product to do the project right

All of the guys who helped us were do nice and very open to us having tons of questions. They answered everything and did such an amazing job at remodeling our tub and shower! We loved working with YHIC and their staff. They also answered all of our questions and concerns. They kept us updated the whole time and financing was available for my wife and I since we just got this house and are low on funds. We recommend them to anyone looking to update their bathroom. Our new shower and tub are beautiful, and we can't wait to use it! It actually makes our bathroom look gigantic and it is a single very small bathroom 1950s slab house. Thanks guys!!

Too expensive and taking the majority of the loan before any of the work was done.

This project was quite expensive for what was offered but the plan did fit our needs. The project slated to be a 2 day install turned into 4+ months trying to get the details correct. It was difficult to get help to start with since I could not find the right person to talk to. Once I did, then we had to wait on parts being manufactured. The part that was installed did not come with a manual and so several parts were improperly installed and a return visit had to be scheduled.

Quite expensive. I had some problems with getting work I paid for done. Overall, the finished job looks very good. But, I had to hire extra help to finish what the carpenter, Jake, did not do. He had a lot of excuses to not do what he was supposed to do per the contract. When I talked to the supervisor about it, he said he would have to charge me extra. I'm not paying extra for work I was told by salesman, and was in the contract, would be done.

The sub-contractor they use are unprofessional. Was on his phone while sawing into my window fame, didn't put Something on the cardbroad and it blew next doors yard, they need to use headphones when playing music because they had it so loud and sang at the top of his lungs, brag to each other and in front of another contractor doing work here on how much money they are making on this job. Which lead to the contractor quitting in the middle of a bathroom remodel. They clean up they mess in the house.

The sales person was awesome, love the warranty option, but after the measurements we had very little contact with anyone and there was some miscommunication about our order. Then when it came time for instalation there was a problem and it was very difficult to get ahold of anyone.

Salespeople were knowledgeable and thorough with their inspection and helped us choose the right option that fit our needs. Once the install was scheduled, it was quick and the work was done well. Our new windows look great and we're happy with the outcome.

Nice workmanship windows and doors.

I absolutely love my new walk in shower!!! From my ugly tub to a beautiful shower I would recommend to everyone around me!

Took a year to finish the job and screwed it up! The shower walls are not to be up to the ceiling. The floor pan feels soft. And screwed up the wall in the water closet.

quality work

James and team were well spoken. They explained everything clearly and made sure we understood everything. I really appreciated everything they said and explained and were extremely courteous.

Problems at every turn. Came out 3 times and still not one window is complete

The original shower pan did not fit due to the drain location. I accepted a different one they had on hand. They said they would install a small grab bar for working with them on the error. Still waiting on the grab bar….

They quality and service

2 hr install took multiple days, resulting in the need to use PTO. Window in bathroom has a lot of play side to side when sliding and the lip used to slide the window is bent. Drill holes were left exposed in both horizontal sliding windows.

All the people were very knowledgeable and helpful.

They were very adaptable to our road construction and worked well with our timing. The quality seems very good.

Very professional and trustworthy, polite and honest.

The windows themselves are outstanding, they were on time and worked right thru until the job was completed. Would recommend to anyone

Very professional

Very professional excellent work

I am disappointed in the amount of time it took to complete the install of the bathroom downstairs. I had a hole in the basement floor for over a month. I think there should be more communication between contractor and customer.

Wrong size shower doors, two week wait for completion of project.

Drew Cookson, who did the work on my house, did an AWESOME job. Beautiful.

Love the shower and no leaks which was my biggest concern.

Salesman will promise anything just to get you to sign. When they completed the job , they had removed the toilet that they broke. I had to buy a new one. The plummer. Decided that I didn't need to use the adjoining room so he put the water pipes out into the middle of the room. Even he had to vote back he made it clear that he was doing me a favor for doing it correctly. The shelves had water blocks on the edges so they constantly held water. It took 3 months to get it changed, looks like a quick fix. Why was this not figured out and done right to begin with. Tried talking to the owners but they were busy laughing there way to the bank

After saying it would only take 2 days a bathroom to finish we are on week 14 and neither bathroom is finished.

Good communication, fast efficient service

They were here on time, prompt, and did a great job. They didn't finish off the siding on the exterior from where they removed a window and replaced it with a smaller one. There is a large space that is not covered by siding. I am currently having that done by another contractor.

Your Home Improvement - Rapid City needs to follow up on the installation locally.

I am not likely to recommend Your Home Improvement to a friend because I was misled.

No messes to clean up, process was fast easy and time was underpromised and certainly over delivered!

My shower stall was extremely old and needed an update; this installation was more than an update; it was an enlightment and makes me happy everytime I walk by the bathroom! It has updated a very old house.

From consultation to final product we were impressed! The demolition & install was done quickly & on schedule with very little disruption in our home.