The product looks very nice. Just one minor fit and finish issue.
Be more flexible on ordering the product to do the project right
All of the guys who helped us were do nice and very open to us having tons of questions. They answered everything and did such an amazing job at remodeling our tub and shower! We loved working with YHIC and their staff. They also answered all of our questions and concerns. They kept us updated the whole time and financing was available for my wife and I since we just got this house and are low on funds. We recommend them to anyone looking to update their bathroom. Our new shower and tub are beautiful, and we can't wait to use it! It actually makes our bathroom look gigantic and it is a single very small bathroom 1950s slab house. Thanks guys!!
Too expensive and taking the majority of the loan before any of the work was done.
This project was quite expensive for what was offered but the plan did fit our needs. The project slated to be a 2 day install turned into 4+ months trying to get the details correct. It was difficult to get help to start with since I could not find the right person to talk to. Once I did, then we had to wait on parts being manufactured. The part that was installed did not come with a manual and so several parts were improperly installed and a return visit had to be scheduled.
Quite expensive. I had some problems with getting work I paid for done. Overall, the finished job looks very good. But, I had to hire extra help to finish what the carpenter, Jake, did not do. He had a lot of excuses to not do what he was supposed to do per the contract. When I talked to the supervisor about it, he said he would have to charge me extra. I'm not paying extra for work I was told by salesman, and was in the contract, would be done.
The sub-contractor they use are unprofessional. Was on his phone while sawing into my window fame, didn't put Something on the cardbroad and it blew next doors yard, they need to use headphones when playing music because they had it so loud and sang at the top of his lungs, brag to each other and in front of another contractor doing work here on how much money they are making on this job. Which lead to the contractor quitting in the middle of a bathroom remodel. They clean up they mess in the house.
The sales person was awesome, love the warranty option, but after the measurements we had very little contact with anyone and there was some miscommunication about our order. Then when it came time for instalation there was a problem and it was very difficult to get ahold of anyone.
Salespeople were knowledgeable and thorough with their inspection and helped us choose the right option that fit our needs. Once the install was scheduled, it was quick and the work was done well. Our new windows look great and we're happy with the outcome.
Nice workmanship windows and doors.
I absolutely love my new walk in shower!!! From my ugly tub to a beautiful shower I would recommend to everyone around me!
Took a year to finish the job and screwed it up! The shower walls are not to be up to the ceiling. The floor pan feels soft. And screwed up the wall in the water closet.
quality work
James and team were well spoken. They explained everything clearly and made sure we understood everything. I really appreciated everything they said and explained and were extremely courteous.
Problems at every turn. Came out 3 times and still not one window is complete
The original shower pan did not fit due to the drain location. I accepted a different one they had on hand. They said they would install a small grab bar for working with them on the error. Still waiting on the grab bar….
They quality and service
2 hr install took multiple days, resulting in the need to use PTO. Window in bathroom has a lot of play side to side when sliding and the lip used to slide the window is bent. Drill holes were left exposed in both horizontal sliding windows.
All the people were very knowledgeable and helpful.
They were very adaptable to our road construction and worked well with our timing. The quality seems very good.
Very professional and trustworthy, polite and honest.
The windows themselves are outstanding, they were on time and worked right thru until the job was completed. Would recommend to anyone
Very professional
Very professional excellent work
I am disappointed in the amount of time it took to complete the install of the bathroom downstairs. I had a hole in the basement floor for over a month. I think there should be more communication between contractor and customer.