Worked quickly and professional

Nice workmanship windows and doors.

Worst decision we have made

Months of delay after I'd paid over $30,000. Horrible communications. First part had to be fixed in half a dozen places. If it weren't for the last and final contractor , Bryant, the whole experience would have been disaster.

Very happy with the work and the result, but it the cost was a little higher than expected. Not disappointed that we went this route.

This has been a total nightmare. We were not told that underneath was particle board! We have people not show up, incorrect measurements, incorrect supplies with long delivery times, and poor materials. The sliders do not slide smoothly causing tension on drawer fronts resulting with a drawer front coming apart from the particle board. I have been told it is a manufacturing problem. Your company needs to stand behind the product and not give excuses. The last installer secured the loose draw front, but the slider problem still exists with all of the drawers. It is a matter of time when more draw fronts will come loose. ALL of the sliders or drawer systems need to be replaced so that they operate smoothly. We have other soft close drawers in our home, and they operate smoothly. We have had at least eight different people here and still have a defective closet system. I shouldn’t have to constantly make these calls and not get the problem resolved.

They were very clean and they did the job in the time frame they quoted.

6 windows were measured incorrectly. One window had a big dip in the middle that had to be replaced. Everything should have been completed in November. Just finished in February..

Communication failures between upper management and the carpenter were frustrating for me as well as him.

The caulking is starting to turn yellow on all the seams after only three months

I would never recommend this company. My experience was awful and all work had to be replaced because of leakage.

I absolutely love my new walk in shower!!! From my ugly tub to a beautiful shower I would recommend to everyone around me!

Well organized and knowledgeable professionals in all aspects of my experience, thank you.

Project not finished. It's been over two years now and project still not finished.

No show or call on first date of appointment for installation

Home Improvement was very pleasant to work with and made every effort to ensure we were satisfied with the job!

Basically everything went wrong with this remodel. Shower door doesn't function as intended.Poor workmanship. It took almost 6 months to complete.

Excellent service and product!!!

Great people to work with.

Cost of product

Signed 8/19/25 for bathtub to shower conversion. Expected construction to begin in October. Had scheduling problems, missing items, and miscommunication.

No communication

1) My new window trim/frames are a different color and material than ALL the other exterior house trim that was installed LESS than a year ago by a different company. 2) Caulking was poorly done. 3) I completely paid my YHI loan off November 6, 2025...BEFORE the work was even begun...and just got charged an additional $620 January 6. This is totally unacceptable.

High pressure sales with inaccurate information for veterans. Poor response time.

The quality of the Windows versus the standard big box stores is what I liked