First install was a fail. Incorrectly measured and wrong exterior color. Had to call and email repeatedly to get issues addressed. Was told price adjustment for major issues will be "negotiated after install".

Crew was outstanding! Work was top notch, team was very professional and courteous.

The installers were very professional and fast. When they were finished they showed us how to operate the new windows and cleaned up quite quickly.

Great service and great follow-up service.

We recently had impact windows installed by Window World, and the entire experience exceeded our expectations. From the initial consultation with the sales team to the final installation, every step was handled professionally and efficiently.

The sales staff was knowledgeable, responsive, and took the time to answer all of our questions without any pressure. The installation crew arrived on time, worked diligently, and treated our home with care and respect. Their attention to detail and craftsmanship were evident throughout the project.

The process was seamless from start to finish, and the new impact windows look fantastic. We are extremely pleased with the quality of the product and the level of customer service we received. We highly recommend Window World to anyone considering new windows for their home.

The window installation itself was fantastic—fast, efficient, and the crew did a great job with the actual replacement. The new windows look great and I'm very happy with the primary work.

However, I'm deducting stars for how the window blinds were handled. I was told they had to remove the blinds and couldn't be reinstalled until after the city inspection, which I understood. But when I went to put them back up myself after inspection, I ran into several frustrating issues:

· Some wall brackets were completely removed and are difficult to put back.
· Several valance covers (the top pieces) are missing their mounting hooks.
· One blind no longer opens and closes properly with the side stick.
· Re-screwing brackets back into the wall was unusually difficult, suggesting the original screw holes may have been damaged or misaligned during removal.

Advice to future customers: Take photos of your blinds, brackets, and hardware before installation day. Also, consider asking the crew to reinstall the blinds immediately after the city inspection, rather than leaving it for you to sort out.

I love the windows, but the lack of care with the existing blinds left me with extra work and broken parts to deal with.

Quality windows, fair price; however, poor communication, wrong custom slider ordered, installation issues, job still not done over a year later.

We could not be happier with the level of professionalism, service, and product that we received.

The office doesn’t communicate well; doesn’t respond to messages.

Very good pricing on high quality windows and doors. Very happy with the installation and the overall results.

You put my sliding glass doors on backwards. I wanted a screen on the side I use and you put it on the opposite

Quality of the windows and the installers were top notch

Yes but warn them that communication is not good!

Transparent about process, communication throughout project. Staff very professional at every stage of the project.

The amount of time from when I ordered the slidding doors until I received them exceeded a year.

The crew did excellent work! Made almost no mess, and cleaned up what little dust they made.

The process from Estimate to Install was seamless. No pushy sales push Honest and fair from the start.

The project took 8 months to finish. That is not acceptable. Some of the windows were mismeasured. Some of the windows came in damaged. The arch windows created a problem. The openings are never perfect. The windows are made perfectly. The homeowner is left with a problem. They do not fit perfectly. Cory should never be allowed to talk to any customers. He created a situation where I insulted him. He had no empathy. Communication with this company is very poor.

Window World did a great job and was professional.

Tried to extort me and the quality of the finished exterior was terrible. The company bailed on me and told me to have someone else fi ish it and they would pay for it. It took multiple tries to get my refunds/credits for all the issues with this project.

They were very punctual, clean, and willing to answer any questions. The quality of the service is phenomenal.

I flew in from CT only for my window installation. When the crew arrived they refused to do the job. I had to stay a few more days which caused time out of work I couldn’t afford.
Upon completion I had to call about the final inspection appointment. Once set, I wasted an entire day waiting all for no one to show up.
When I called window world I wasted then told I need a threshold inspection. Window world had no clue of this inspection. Very concerning for such a big company that focuses on window installation.
I was also told that WW will handle all permits and inspections. Now I’m scrambling to travel back and forth and trying to find someone who does this inspection. This is on WW and should have been a part of the process. At very least notify me I needed this before. I waited 4 months for windows so it could have been handled. I have my attorney looking into the contract because I was sold that window world handles all this within the price I paid!

Yes, They did a fantastic job. Very SATISFIED.

Liked the whole process. No pressure sales, great communication and great installers.

Very organized and efficient when installing. No promises they didn’t keep. Plus I love my doors

They were professional, and they did a very good job, so I was very pleased.

The windows exceeded our expectations, as did the installation.

They did a great job.

Arrived on time and worked steadily through the day. Crew made an effort to keep areas clean and gathered up all trash. Workers were pleasant.

Everything was perfect ,from the salesman to the installers !Thank you !!

You ordered the wrong size doors, did not follow up to get the right sized doors for a month. I have requested someone call me 4 times and have heard nothing. I think I am going to have get doors from someone else now.

Affordability, quality, efficiency

Very professional. Great clean up.

They provided high quality workmanship. The installers were in and out. They were very clean.

Price, Price, price! Thousands of dollars less than the closest competitor. Installation was super fast and seemless. The finishing strips were completed today after passing inspection. Even adjusted my screen door to slide as smoothly as the door. Quality product and installation. Happy camper so far!

Everyone I dealt with were professional, kind, and very informative.

Not to make me wait till mid day for several screws. Luckily I was able to get inspection the next day and not missing the time window with the county inspection for the next day.

Very affordable, high quality and excellent experience from sale to installation every thing went smoothly

Sales and installation were fantastic, And the company kept me well-informed during the entire process.

From first contact, Window World stood out from other companies! Matt in sales was very helpful explaining the product and process and kept us updated on delivery. The installers were amazing!

Amazing company, great salesman, great installers, great windows!

Great prices excellent install and no problems whatsoever. Great experience and the windows make a huge difference in the house.

Quality windows very reasonable price with financing.

The process was a disappointment. The sales rep told me one thing on the stain, the reality was different. The doors were installed, they creak every time we close the door. They didn't have the right peephole so we had a paper towel in the hole for over a week and when I mentioned it to the gentleman who came a few weeks later for the peephole about the door creaking, I was told that was just the door settling,it would stop at some point. But it hasn't. So nothing about the process left me impressed.

Loved the crew. Did a great job. Very friendly. Would recommend highly

Professional prompt courteous

The service was good, but I thought the pricing was high.

awesome! Will use again to replace our sliding glass doors after we get these windows paid off.

Professional service from point of sale to installation. Prices are reasonable.

Everything was installed professionally and in a timely manner. The crew was awesome.