Total no brainier, salesman and the installers showed up when they said they would, installed the windows and doors, and cleaned up. Simple and easy.
Cruise very professional on time and got the job done in one day
The whole team was courteous and professional. I had an issue with the sliding door but it was resolved quickly.
Great window company and everyone working there are great to us. Their products are amazing, very well made and designed!
I would recommend Window World ot Tampa to all my friends and colleagues.
I would highly recommend Windows World Out of the 5 estimates that I got they came in $2000 lower than everyone else. The install work quick accurate and it was all done in one day 10 windows unbelievable job well dpne
Ensure the amount deducted on down payment is correct. Was almost charged 12.000 instead of 1200 for deposit.
Very professonal, polite, timely and very clean.
The entire company is awesome. They helped me to transfer over a warranty on patio doors w/o any trouble even though I was outside the time frame. That was on one condo. On another one that needed windows they actually came with a sample mini window. They were the 5th company I checked into and met with. Obviously they understand their market. It was a great sales pitch by a great sales person who knew his job and answered EVERY question and concern I had but the clincher was the cost. They came in way under the previous 4 companies. And they held them until I was ready for them since this is a remodel from Hurricane Helene. Everyone in the process was great. Now the windows are in. They are beautiful and so easy to operate, whether i leave them open from the bottom or the top the screen adjusts easily and the windows slide even easier. Love them!
Third place I us window world every time. Because I like the quality, the professionalism, the excellent install and my grandfather even used in the world and I am 62 years old now, so yes, I keep planning on using them.
I’m very pleased with my experience at Window World of Tampa Bay❣️ I love the company’s organization and total transparency. Starting with Matthew, the Project Estimator, who sold me all new windows and a patio door for my house. Then there was Luis, the installer in-charge, with his skilled crew. Lastly, Kevin, the Field Supervisor, who was leaving the company shortly after we met. However, I received an email from his replacement Cory, the Production Manager, who seamlessly picked up where Kevin left off. It was a smooth and uninterrupted transition.
I can say the same about the entire group of people mentioned, including their crew. They were incredibly pleasant, always available, communicated clearly and frequently, and ensured my complete satisfaction with their services. Although there are a few minor tasks for the company, an appointment has been scheduled that works for everyone. Despite this, I feel comfortable writing this feedback before the entire job is completed due to the expediency and efficiency of your employees’ business practices. Window World of Tampa Bay stands behind its brand and work—I love it! I’m impressed with this team and the company they represent.
In today’s world, customer service is important, and these employees of Window World of Tampa Bay deserve the utmost commendation for their exceptional work and service. Thank you❣️
They were on time did a great job on the install, cleaned up after themselves and completed by 2
Only thing my husband ask them to remove the stickers on the window and they told us the inspector would do that well inspector said they lied we do not remove them, I am still waiting on the installers to come back and finish putting on the clips to cover the screws, please have them call us to get this done
Good experience with the sales team and the install crew. They addressed requests pretty quickly. The financing is a nice bonus if you need it. Would use again in the future for other projects.
Prompt service and nice people. They did a quality job
We have 2 neighbors who recommended Window World and they were happy with the price and quality of the windows and the installation. I would recommend them too.
The installation crew was great, but there was some damage to my drywall that was not repaired very well when someone was send to fox it. I had to pay to repair myself. They also missed a few of the caps, came back to put them in, and still missed another one of them. So I didn’t bother calling again.
Show up on time and clean up after themselves
First install was a fail. Incorrectly measured and wrong exterior color. Had to call and email repeatedly to get issues addressed. Was told price adjustment for major issues will be "negotiated after install".
Crew was outstanding! Work was top notch, team was very professional and courteous.
The installers were very professional and fast. When they were finished they showed us how to operate the new windows and cleaned up quite quickly.
Great service and great follow-up service.
We recently had impact windows installed by Window World, and the entire experience exceeded our expectations. From the initial consultation with the sales team to the final installation, every step was handled professionally and efficiently.
The sales staff was knowledgeable, responsive, and took the time to answer all of our questions without any pressure. The installation crew arrived on time, worked diligently, and treated our home with care and respect. Their attention to detail and craftsmanship were evident throughout the project.
The process was seamless from start to finish, and the new impact windows look fantastic. We are extremely pleased with the quality of the product and the level of customer service we received. We highly recommend Window World to anyone considering new windows for their home.
The window installation itself was fantastic—fast, efficient, and the crew did a great job with the actual replacement. The new windows look great and I'm very happy with the primary work.
However, I'm deducting stars for how the window blinds were handled. I was told they had to remove the blinds and couldn't be reinstalled until after the city inspection, which I understood. But when I went to put them back up myself after inspection, I ran into several frustrating issues:
· Some wall brackets were completely removed and are difficult to put back.
· Several valance covers (the top pieces) are missing their mounting hooks.
· One blind no longer opens and closes properly with the side stick.
· Re-screwing brackets back into the wall was unusually difficult, suggesting the original screw holes may have been damaged or misaligned during removal.
Advice to future customers: Take photos of your blinds, brackets, and hardware before installation day. Also, consider asking the crew to reinstall the blinds immediately after the city inspection, rather than leaving it for you to sort out.
I love the windows, but the lack of care with the existing blinds left me with extra work and broken parts to deal with.
Quality windows, fair price; however, poor communication, wrong custom slider ordered, installation issues, job still not done over a year later.
We could not be happier with the level of professionalism, service, and product that we received.
The office doesn’t communicate well; doesn’t respond to messages.
Very good pricing on high quality windows and doors. Very happy with the installation and the overall results.
You put my sliding glass doors on backwards. I wanted a screen on the side I use and you put it on the opposite
Quality of the windows and the installers were top notch
Yes but warn them that communication is not good!
Transparent about process, communication throughout project. Staff very professional at every stage of the project.
The amount of time from when I ordered the slidding doors until I received them exceeded a year.
The crew did excellent work! Made almost no mess, and cleaned up what little dust they made.
The process from Estimate to Install was seamless. No pushy sales push Honest and fair from the start.
The project took 8 months to finish. That is not acceptable. Some of the windows were mismeasured. Some of the windows came in damaged. The arch windows created a problem. The openings are never perfect. The windows are made perfectly. The homeowner is left with a problem. They do not fit perfectly. Cory should never be allowed to talk to any customers. He created a situation where I insulted him. He had no empathy. Communication with this company is very poor.
Window World did a great job and was professional.
Tried to extort me and the quality of the finished exterior was terrible. The company bailed on me and told me to have someone else fi ish it and they would pay for it. It took multiple tries to get my refunds/credits for all the issues with this project.
They were very punctual, clean, and willing to answer any questions. The quality of the service is phenomenal.
I flew in from CT only for my window installation. When the crew arrived they refused to do the job. I had to stay a few more days which caused time out of work I couldn’t afford.
Upon completion I had to call about the final inspection appointment. Once set, I wasted an entire day waiting all for no one to show up.
When I called window world I wasted then told I need a threshold inspection. Window world had no clue of this inspection. Very concerning for such a big company that focuses on window installation.
I was also told that WW will handle all permits and inspections. Now I’m scrambling to travel back and forth and trying to find someone who does this inspection. This is on WW and should have been a part of the process. At very least notify me I needed this before. I waited 4 months for windows so it could have been handled. I have my attorney looking into the contract because I was sold that window world handles all this within the price I paid!
Yes, They did a fantastic job. Very SATISFIED.
Liked the whole process. No pressure sales, great communication and great installers.
Very organized and efficient when installing. No promises they didn’t keep. Plus I love my doors
They were professional, and they did a very good job, so I was very pleased.
The windows exceeded our expectations, as did the installation.
They did a great job.
Arrived on time and worked steadily through the day. Crew made an effort to keep areas clean and gathered up all trash. Workers were pleasant.
Everything was perfect ,from the salesman to the installers !Thank you !!
You ordered the wrong size doors, did not follow up to get the right sized doors for a month. I have requested someone call me 4 times and have heard nothing. I think I am going to have get doors from someone else now.
Affordability, quality, efficiency
Very professional. Great clean up.