Corey Russell and his crew did a great job with window replacement at my home. They were friendly and efficient and while they worked, they tried to keep things as clean as possible in my house, which I truly appreciated. I would definitely recommend them. I give them five stars!
Yes, as long as you keep your structure and process the same, I think you have a winning combination of Customer Service, Sales, and Installation, along with great financing options to fit different needs. Everything was very smooth and not complicated or stressful.
There were issues with the install. They have to come back and fix some things the crew didn’t do — including screws they didn’t put in the windows.
They were efficient and on time. I could not ask for better. I do like the windows.
My window installation took over a year and there was many hurdles along the way. Their was lots of difficulty making sure the windows were functioning properyl, difficulties with reapirs, and diffificaly with some of the quality of the workmanship.
They were very efficient from start to finish and I really appreciate everything they did for me.
They have excellent service, and I am very happy with the installation and the products.
They were clear and conducted with pricing and time frames. There was no high pressure or negotiation.
From sales to installation, Window World was very informative and efficient. I am really pleased with their product.
Window World did everything well. The job was done quickly and cleanly. I have no complaints.
Timely, quality, cost and customer experience.
Great customer service. Warranty is unbeatable. Great product and installation.
They have great windows and doors for the price.
After the whole process, we were extremely satisfied with all aspects from the our sales specialist to the quick installation. Our wall of 10 windows and one door took less than 6 hours, which was amazing. We requested the same install team for our upstairs windows. Great experience.
The process from start to finish was easy and hassle free. Everyone from our salesman, to scheduler, to project manager to install team was fantastic. Communication was clear, they delivered on time and did a great job for a great price. We are very pleased we chose Window World of Tampa.
Outstanding job.
I would definitely recommend Window World and would use them again.
Window World had the best price and the best service.
Their windows are wonderful. I have 23 of them.
The windows all have scratch marks in the vinyl. My sales representative and the manager are working to fix the problem currently. I expect it will be resolved, but this has been a hassle. In addition, the install created a significant amount of dust in the home, covering nearly the entire house. Had I known ahead of time I would have set up plastic to keep it all out, and also removed my 3 month old so that she didn't breathe any of it in.
They know how they disappointed me. I am not satisfied with the windows. They were supposed to do them in 2 and a half days. The crew decided they wanted to finish them in one day. They did a good job in installing the windows. They were the worst crew I have ever dealt with; I am an interior decorator. I have never had a crew like this. Louis was a little in and out and doing other things. Daniel and Keith caused a lot of damage in my house. Pulling the windows out, it is normal for a little bit of damage. They sent someone here for four days to fix the damages they caused. Dan called me and asked if the inspector was here. Keith, the project manager, was here for 15 to 20 minutes, looked at the installation, talked to them, and he said they were doing a good job and then left. No one ever came back to check the work. when I told Dan I was disappointed, he came to me that evening and could not believe what the pictures showed. They bent the trim away from the wall and damaged it. There were problems with getting the sliding door out. When they shaved the stucco, they made a huge mess. They put the door on with only masking tape. Instead of having a tarp down to prevent dust from coming into the house, they just used plastic. There were two inches of dust on everything in the house. It took me three times to clean the dust. All they used was a little broom here and there. They never did clean the patio with pieces of stucco everywhere. I still find big pieces of glass. I went with Window World because my son and daughter used them. The crews that went to their house were different. My complaint is not about the windows themselves; it is with the people who installed them. Keith started texting Walter, the handyman, and me. Keith did not know of all the damage that was done to the house. They never came to pick up their sign. We started December 1st, and today the sign was still in my yard and the HOA said enough is enough so their sign is now in my garage. I don't want to badmouth the company but the crew that came here was not good.
I think many homeowners should hear my recommendation
I have already referred WW to 3 other people
The price was good and the installers did a great job.
Quality and beauty of the door is fantastic. It exceeded our expectations. Our installers, Saul and Luis, were simply great and professional in every way. Left the are spotless and we're very friendly as well.