They were on time did a great job on the install, cleaned up after themselves and completed by 2
Only thing my husband ask them to remove the stickers on the window and they told us the inspector would do that well inspector said they lied we do not remove them, I am still waiting on the installers to come back and finish putting on the clips to cover the screws, please have them call us to get this done

Totally disappointed in all aspects of this job. Several appointments where items were either ordered or shipped incorrectly. Each incident required more and more delays. Still waiting for job completion since Feb. 2025. Totally unacceptable.

Good experience with the sales team and the install crew. They addressed requests pretty quickly. The financing is a nice bonus if you need it. Would use again in the future for other projects.

Prompt service and nice people. They did a quality job

We have 2 neighbors who recommended Window World and they were happy with the price and quality of the windows and the installation. I would recommend them too.

The installation crew was great, but there was some damage to my drywall that was not repaired very well when someone was send to fox it. I had to pay to repair myself. They also missed a few of the caps, came back to put them in, and still missed another one of them. So I didn’t bother calling again.

Show up on time and clean up after themselves

First install was a fail. Incorrectly measured and wrong exterior color. Had to call and email repeatedly to get issues addressed. Was told price adjustment for major issues will be "negotiated after install".

Crew was outstanding! Work was top notch, team was very professional and courteous.

The installers were very professional and fast. When they were finished they showed us how to operate the new windows and cleaned up quite quickly.

Great service and great follow-up service.

We recently had impact windows installed by Window World, and the entire experience exceeded our expectations. From the initial consultation with the sales team to the final installation, every step was handled professionally and efficiently.

The sales staff was knowledgeable, responsive, and took the time to answer all of our questions without any pressure. The installation crew arrived on time, worked diligently, and treated our home with care and respect. Their attention to detail and craftsmanship were evident throughout the project.

The process was seamless from start to finish, and the new impact windows look fantastic. We are extremely pleased with the quality of the product and the level of customer service we received. We highly recommend Window World to anyone considering new windows for their home.

The window installation itself was fantastic—fast, efficient, and the crew did a great job with the actual replacement. The new windows look great and I'm very happy with the primary work.

However, I'm deducting stars for how the window blinds were handled. I was told they had to remove the blinds and couldn't be reinstalled until after the city inspection, which I understood. But when I went to put them back up myself after inspection, I ran into several frustrating issues:

· Some wall brackets were completely removed and are difficult to put back.
· Several valance covers (the top pieces) are missing their mounting hooks.
· One blind no longer opens and closes properly with the side stick.
· Re-screwing brackets back into the wall was unusually difficult, suggesting the original screw holes may have been damaged or misaligned during removal.

Advice to future customers: Take photos of your blinds, brackets, and hardware before installation day. Also, consider asking the crew to reinstall the blinds immediately after the city inspection, rather than leaving it for you to sort out.

I love the windows, but the lack of care with the existing blinds left me with extra work and broken parts to deal with.

Quality windows, fair price; however, poor communication, wrong custom slider ordered, installation issues, job still not done over a year later.

We could not be happier with the level of professionalism, service, and product that we received.

The office doesn’t communicate well; doesn’t respond to messages.

Very good pricing on high quality windows and doors. Very happy with the installation and the overall results.

You put my sliding glass doors on backwards. I wanted a screen on the side I use and you put it on the opposite

Quality of the windows and the installers were top notch

Yes but warn them that communication is not good!

Transparent about process, communication throughout project. Staff very professional at every stage of the project.

The amount of time from when I ordered the slidding doors until I received them exceeded a year.

The crew did excellent work! Made almost no mess, and cleaned up what little dust they made.

The process from Estimate to Install was seamless. No pushy sales push Honest and fair from the start.

The project took 8 months to finish. That is not acceptable. Some of the windows were mismeasured. Some of the windows came in damaged. The arch windows created a problem. The openings are never perfect. The windows are made perfectly. The homeowner is left with a problem. They do not fit perfectly. Cory should never be allowed to talk to any customers. He created a situation where I insulted him. He had no empathy. Communication with this company is very poor.