Window World of Cleveland
Feedback report for

Window World of Cleveland

939 Reviews Guildmaster Award Winner
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About this company

Window World of Cleveland

Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.

Types of work

Windows 627

Contact info

5350 Transportation Blvd Ste. 7, Garfield Heights, OH 44125(888) 686-4046

GuildQuality surveys

This page contains feedback collected by GuildQuality using impartial third party surveys. Learn more

Badges

Guildmaster Award Winner
Guildmaster Award Winner 2023, 2024, 2025
Feedback Milestone
10 Consecutive Great Reviews 2026
Feedback Milestone
10 Consecutive Great Reviews 2025
Feedback Milestone
20 Consecutive Great Reviews 2024
Feedback Milestone
10 Consecutive Great Reviews 2023
Feedback Milestone
20 Consecutive Great Reviews 2022
Feedback Milestone
10 Consecutive Great Reviews 2020
Feedback Milestone
10 Consecutive Great Reviews 2019
Feedback Milestone
20 Consecutive Great Reviews 2018
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Crew 5

Pat Moran

Pat Moran

Gina Schumer

Gina Schumer

Lucille Vukovich

Lucille Vukovich

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Satisfaction

Of 2221 surveys sent, 1006 were responded to
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of Cleveland salesperson was knowledgeable and helpful regarding my project.
95%
Clean & Safe
The job site is kept clean and safe.
95%
Installation Crew
The Window World of Cleveland installation crew was organized and professional.
95%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
94%
Recommend Salesperson
I would recommend [SALESPERSON] to a friend.
93%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
92%
Likely To Recommend
I am likely to recommend Window World of Cleveland to a friend.
89%
Of 2221 surveys sent, 1006 were responded to What does this data mean?

Map 2126

  • All Locations
  • ONLY:
  • Reviews
All locations are approximate

Reviews 939

Of 1006 respondents, 939 left a review
4.6
842 of 936 would recommend
740
102
35
24
35
No rating
3
How are reviews verified?

Recent reviews

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This review has been verified as part of GuildQuality's survey process.
· Sheffield Lake, OH ·
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· Oberlin, OH ·
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· Wickliffe, OH ·

Lucille was wonderful to work with, she kept us updated on the progress of our windows from manufacturing through installation. Mike our installer was fantastic! His attention to detail and quality installation was outstanding.

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· Parma, OH ·
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· Middleburg Heights, OH ·
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· Warrensville Heights, OH ·
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· University Heights, OH ·
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· Cleveland, OH ·

We are very pleased with the windows. They are beautiful. The team was very prompt and arrived 9am. They were very friendly and professional. We enjoyed the whole process, and we were amazed at how quickly they were installed. They look beautiful and we love them.

Response
Window World of Cleveland   Thank you so much for this wonderful feedback! We're thrilled that you're so pleased with your beautiful new windows and that our team at Window World of Cleveland exceeded your expectations with their friendliness and efficiency. We're especially glad to hear that Andy Hartsough provided such professional service and that our installation crew completed the work beautifully. However, I sincerely apologize that the final walkthrough wasn't conducted properly and that the paperwork was pre-filled. This isn't our standard practice, and I'm also concerned about the dent on the side of your house. Please reach out to us so we can address these issues and make things right. Thank you for choosing Window World of PennOhio. We truly appreciate your business!
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· Rocky River, OH ·
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· Berea, OH ·
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· Parma, OH ·
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· Madison, OH ·
Response
Window World of Cleveland   Sid, thank you so much for this outstanding feedback and for choosing Window World of Cleveland! We're thrilled that Patrick Moran and our installation crew provided you with such excellent service from start to finish. It's wonderful to hear that the quality of our windows and workmanship met your expectations, and that our team maintained professionalism and clear communication throughout your project. We truly appreciate your willingness to recommend both Patrick and our installation crew to friends, and for agreeing to serve as a reference for future customers. Your trust means everything to us! Should you have any future home improvement needs, Window World of PennOhio is here to help. Thank you again for your business and kind words!
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· Cleveland, OH ·
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· Maple Heights, OH ·
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This review has been verified as part of GuildQuality's survey process.
· Parma, OH ·
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· Cleveland, OH ·
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· Cleveland, OH ·
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· Bay Village, OH ·
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· Maple Heights, OH ·
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· Sandusky, OH ·
Response
Window World of Cleveland   Mike P., thank you so much for this outstanding feedback! We're thrilled that Michael Bekeny provided you with a thorough quote and explained our entire process, including payment options. It's wonderful to hear that our installer Mike exceeded your expectations with his professionalism and attention to detail throughout the installation. We truly appreciate your willingness to recommend both Michael Bekeny and our installation crew to friends, and for agreeing to serve as a reference. We're excited to hear you're considering additional windows for late next year, and we'd be honored to work with you again. Thank you for choosing Window World of Cleveland and Window World of PennOhio!
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This review has been verified as part of GuildQuality's survey process.
· Middleburg Heights, OH ·
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This review has been verified as part of GuildQuality's survey process.
· Maple Heights, OH ·
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· Mayfield Heights, OH ·
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This review has been verified as part of GuildQuality's survey process.
· Brook Park, OH ·
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Verified
This review has been verified as part of GuildQuality's survey process.
· Middleburg Heights, OH ·
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Questions for Window World of Cleveland?

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Feedback report

The feedback presented on this page was collected by GuildQuality from Verified customers of Window World of Cleveland using our impartial third party survey process. To learn more about GuildQuality and our survey process visit www.guildquality.com

Window World of Cleveland

5350 Transportation Blvd Ste. 7,
Garfield Heights, OH www.windowworldcleveland.com (888) 686-4046

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