About this company
Window World of Cleveland
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 626
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
Actively Surveying
10 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
Satisfaction
Of 2082 surveys sent, 942 were responded to
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of Cleveland salesperson was knowledgeable and helpful regarding my project.
95%
Clean & Safe
The job site is kept clean and safe.
95%
Installation Crew
The Window World of Cleveland installation crew was organized and professional.
94%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
94%
Recommend Salesperson
I would recommend [SALESPERSON] to a friend.
93%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
92%
Likely To Recommend
I am likely to recommend Window World of Cleveland to a friend.
89%
Reviews 875
Of 942 respondents, 875 left a review
No rating
Recent reviews
Vincent L.
Response
Window World of Cleveland Vincent L., thank you for your glowing review of Window World of Cleveland! We're thrilled that you had such a positive experience with us, from the initial appointment to the final installation. It's wonderful to hear that Michael Bekeny provided knowledgeable, pressure-free service, and that our installation crew met your expectations at every step. We appreciate your willingness to recommend us and serve as a reference. As you consider your next home remodeling project next year, please remember that Window World of PennOhio offers a range of services beyond windows. We look forward to continuing to exceed your expectations in the future!
Review in Elyria, OH
Still waiting for a call back from window world about the shoddy manufacturing and installation job on our 2 doors and a window. My husband has called several times but no response. No positive review until this is taken care of. In my book service is the name of the game.
April N.
Robert H.
Response
Window World of Cleveland Robert H., thank you for your glowing review of Window World of Cleveland! We're thrilled that our team, including Derek Bekeny and our installation crew, provided such exceptional service. Your praise for their efficiency, professionalism, and knowledge is greatly appreciated. We're sorry about the minor drywall crack and commend our crew for their outstanding work in challenging weather conditions. Your satisfaction with the overall quality and cleanliness of the job is wonderful to hear. We're honored by your willingness to recommend us and hope you'll consider Window World of PennOhio for any future home improvement needs. Thank you for choosing us!
Todd W.
Response
Window World of Cleveland Todd W., thank you for your glowing review of Window World of PennOhio and Window World of Cleveland! We're thrilled that our competitive pricing, customization options, and professional service exceeded your expectations. It's wonderful to hear that Brandon Smith and our installation team provided excellent service throughout your project. We appreciate your feedback about shoe removal during installation and will address this with our team to ensure even better service in the future. Your satisfaction is our priority, and we're grateful for your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Rebecca M.
Dexter F.
Joan P.
Brien D.
Nicolina B.
Laurie S.
Response
Window World of Cleveland Laurie S., thank you for your glowing review of Window World of Cleveland! We're thrilled that you had such a positive experience, from the competitive pricing of our triple pane windows to the exceptional service provided by Brandon and our installation crew. It's wonderful to hear that you felt comfortable and informed throughout the entire process. We're especially pleased that our team kept the work area clean and delivered beautiful results. Your recommendation means the world to us, and we look forward to assisting you with future home improvement projects. We appreciate your willingness to serve as a reference for potential customers. Thank you for choosing Window World of PennOhio for your window needs!
Tiffany G.
Jeff C.
Response
Window World of Cleveland Jeff C., thank you for your glowing review of Window World of Cleveland! We're thrilled to hear that our service exceeded your expectations and everything was on time. It's wonderful to know that Michael Bekeny and our installation crew provided such a professional and satisfactory experience. We're particularly pleased that you found the job site clean and safe, and that our team effectively communicated throughout the process. Your recommendation means the world to us. Remember, our Referral Program offers great benefits for sharing your positive experience with friends and family. We look forward to serving you again in the future!
Steve G.
Review in Cleveland, OH
We talked to salespeople from three other companies, and we thought that Window World had the best product without being overly expensive. We also thought that the Window World sales process had integrity. We appreciated that the sales process wasn't pushy or gimmicky.
Response
Window World of Cleveland Thank you for choosing Window World of Cleveland and for your detailed feedback! We're thrilled that you found our product and sales process to be the best among competitors. We appreciate your kind words about Eric's professionalism and our installation crew's quality work. We sincerely apologize for the scheduling confusion on installation day. We understand the importance of timely communication and will use your feedback to improve our processes. We're delighted that the windows complement your home beautifully. Your satisfaction is our priority, and we're grateful for your willingness to serve as a reference. Thank you for your business and for recommending Window World of PennOhio!
Yukwan L.
Sandy S.
Tom P.
Arthur H.
Response
Window World of Cleveland Arthur H., thank you for your glowing review of Window World of Cleveland! We're thrilled that you're satisfied with your new security door. While we apologize for any wait time, we're delighted that the end result was worth it. It's wonderful to hear that Michael Bekeny and our installation crew provided excellent service. We're particularly pleased that the door fits 'like a glove' and that you found the completed job excellent. Your recommendation means a lot to us at Window World of PennOhio. We appreciate your business and hope you'll consider us for any future home improvement needs!
Review in Parma Heights, OH
The installers were real good. Andrew and his crew came out and did a real good job on the windows.
Response
Window World of Cleveland Thank you for your positive feedback about Window World of Cleveland! We're thrilled that Andrew and his crew did an excellent job on your windows. We appreciate your detailed comments about Eric Diaz and the installation process. We're sorry for the miscommunication regarding the trim and the receipt delivery. We'll address these issues to improve our service. It's great to hear that our installation team met your expectations in the family room. We're glad our phone staff was courteous, and we'll pass along your compliments. Thank you for considering Window World of PennOhio for your future window projects. We value your business and look forward to serving you again.
Mary F.
Review in Cleveland, OH
The overall experience was excellent. From the initial contact conversation to setup an appt, I felt like I was in good hands. After the presentation, I knew that we would go with Window World. The price was reasonable and the turnaround time for the windows was faster than expected. The installation crew arrived on time and did a wonderful job.
Response
Window World of Cleveland Thank you for your glowing review of Window World of Cleveland! We're thrilled that your experience was excellent from start to finish. It's wonderful to hear that Eric's presentation was clear and helpful, and that our installation crew exceeded your expectations with their efficiency and cleanliness. We take pride in providing quality products, reasonable prices, and professional service. Your recommendation means a lot to us, and we're grateful for your business. While we respect your decision not to serve as a reference, please remember our referral program if you know anyone who might benefit from our services. Thank you for choosing Window World of PennOhio!
Kim D.
Response
Window World of Cleveland Kim D., thank you for your glowing review of Window World of PennOhio and Window World of Cleveland! We're thrilled that Eric Diaz provided such outstanding service, setting the tone for your entire experience. It's wonderful to hear that our installation team met your high expectations, working efficiently and respectfully. We appreciate your kind words about Bill, Tiffany, and our post-installation support. Your satisfaction with every aspect of our service, from sales to installation, means the world to us. We're honored by your willingness to recommend us and serve as a reference. Thank you for choosing Window World for your home improvement needs!
Cindy C.
Barb E.
GuildQuality
Feedback report
