About this company
Window World of Cleveland
Window World, Inc. employs and trains professional installers who adhere to the strictest standards in the industry. Our success is founded on our professional installation and customer service excellence. From start to finish we perform each job with care, patience, and expertise. You can rest assured that your vinyl replacement windows will be properly installed and keep your home looking beautiful for years to come.
Types of work
Windows 627
GuildQuality surveys
Badges
Guildmaster Award Winner
10 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
10 Consecutive Great Reviews
10 Consecutive Great Reviews
20 Consecutive Great Reviews
Satisfaction
Of 2207 surveys sent, 998 were responded to
Salesperson Professionalism
[SALESPERSON] was on time and professional.
97%
Sales Knowledge
The Window World of Cleveland salesperson was knowledgeable and helpful regarding my project.
96%
Clean & Safe
The job site is kept clean and safe.
95%
Installation Crew
The Window World of Cleveland installation crew was organized and professional.
95%
Communication: Install Crew
The installation crew communicated with me effectively if I had any questions or concerns.
94%
Recommend Salesperson
I would recommend [SALESPERSON] to a friend.
93%
Quality Of Workmanship
I am satisfied with the quality of the workmanship.
92%
Likely To Recommend
I am likely to recommend Window World of Cleveland to a friend.
89%
Reviews 931
Of 998 respondents, 931 left a review
No rating
Recent reviews
Review in Cleveland, OH
We are very pleased with the windows. They are beautiful. The team was very prompt and arrived 9am. They were very friendly and professional. We enjoyed the whole process, and we were amazed at how quickly they were installed. They look beautiful and we love them.
Response
Window World of Cleveland Thank you so much for this wonderful feedback! We're thrilled that you're so pleased with your beautiful new windows and that our team at Window World of Cleveland exceeded your expectations with their friendliness and efficiency.
We're especially glad to hear that Andy Hartsough provided such professional service and that our installation crew completed the work beautifully. However, I sincerely apologize that the final walkthrough wasn't conducted properly and that the paperwork was pre-filled. This isn't our standard practice, and I'm also concerned about the dent on the side of your house. Please reach out to us so we can address these issues and make things right.
Thank you for choosing Window World of PennOhio. We truly appreciate your business!
Traci S.
Linnea R.
Theodore Z.
Sid J.
Response
Window World of Cleveland Sid, thank you so much for this outstanding feedback and for choosing Window World of Cleveland! We're thrilled that Patrick Moran and our installation crew provided you with such excellent service from start to finish. It's wonderful to hear that the quality of our windows and workmanship met your expectations, and that our team maintained professionalism and clear communication throughout your project.
We truly appreciate your willingness to recommend both Patrick and our installation crew to friends, and for agreeing to serve as a reference for future customers. Your trust means everything to us! Should you have any future home improvement needs, Window World of PennOhio is here to help. Thank you again for your business and kind words!
James M.
Tracy Y.
Nancy M.
Gregory P.
Kathleen T.
Brian M.
Ann B.
Mike P.
Response
Window World of Cleveland Mike P., thank you so much for this outstanding feedback! We're thrilled that Michael Bekeny provided you with a thorough quote and explained our entire process, including payment options. It's wonderful to hear that our installer Mike exceeded your expectations with his professionalism and attention to detail throughout the installation.
We truly appreciate your willingness to recommend both Michael Bekeny and our installation crew to friends, and for agreeing to serve as a reference. We're excited to hear you're considering additional windows for late next year, and we'd be honored to work with you again. Thank you for choosing Window World of Cleveland and Window World of PennOhio!
Elizabeth M.
Renee W.
Zidrina M.
Doug S.
Alan B.
Karen S.
Response
Window World of Cleveland Karen S., thank you so much for your wonderful feedback and for choosing Window World of Cleveland again! We're thrilled to hear that every aspect of your experience exceeded expectations—from Michael Bekeny's knowledgeable sales approach to our installation crew's professionalism and thorough cleanup.
It's especially gratifying to know your installer provided exceptional service and that our team was courteous throughout scheduling and installation. We appreciate your loyalty as a repeat customer and your kind words about our service.
While you don't have projects planned right now, please remember Window World of PennOhio is here whenever you need windows, doors, siding, garage doors, or gutters. Thank you for recommending us to friends and family!
David M.
Response
Window World of Cleveland David M., thank you so much for this wonderful feedback and for choosing Window World of Cleveland! We're thrilled that our competitive pricing, combined with our reputation, made us the right choice for your project.
It's fantastic to hear that Michael Bekeny provided such knowledgeable and professional service throughout your experience. We're equally pleased that our installer did an excellent job with your large window replacement, kept the site clean and safe, and took the time to walk you through the operation of your new window.
We truly appreciate your willingness to recommend both Michael and our installation crew, and we're excited to hear you're considering another window replacement later this year. Window World of PennOhio looks forward to helping you with that project!
Rick D.
Response
Window World of Cleveland Thank you so much for your feedback, Rick D.! We're thrilled that Eric Diaz provided you with knowledgeable and professional service, and that our team at Window World of Cleveland followed through to address the minor issue you experienced.
We sincerely appreciate you noting that the installation required two people but only one crew member arrived. This is valuable feedback that helps us improve our scheduling and ensure proper staffing for every project. We're glad we were able to make things right and that you found our team courteous and professional throughout the process.
Your business means the world to us at Window World of PennOhio, and we truly appreciate the opportunity to serve you!
Doretha W.
Nick B.
Gregory P.
Steven R.
GuildQuality
Feedback report
