I was disappointed with the factory quality control. I'm waiting on glass for two windows that they should never have shipped. Also the patio door has imperfections and half of it is being replaced.
There was pressure to get the windows installed and paid for that day. I know it was end of the month but can't believe one installation would make a difference.

My drywall was damaged and I later found my tub had scuff marks. The window installers lost one of the screens and we still don't have a screen.

They made the process super easy and very transparent.

I liked that there was no 3- window minimum as I only had 2 to be replaced. I also appreciated that they didn't charge $400 for not having a 3rd window.

When given a friends contact information, do NOT reach out to them on a Sunday morning, especially twice.

All of the people that I’ve interacted with have been very helpful and supportive.

The consultation was great and Terry answered all of our questions. He also did not make us feel pressured to choose without talking privately with my husband to make sure we were making the right decision.

Basically, my windows were ordered incorrectly, and it took an extra month to remedy the situation.

The high pressure sales tactic is off putting and being told you have to make a decision immediately or you lose your sale price is predatory. The only reason we moved forward is because we had other companies in for quotes (that didn’t expect an on the spot decision) and Window Nation was a little cheaper. Although the windows are great, that experience will make us go with another company for our next 14 windows that need to be replaced. We also never received our gift card for scheduling the appointment initially ($100)

Very satisfied with the sales team, the measuring team very much so with the install team problem resolutions so far have been excellent

The install team was very thorough, clean, and addressed minimal areas that needed cleaning on the outside window. This was the second window replacement work order and the experience was much better than the first a month prior.

Pricing, quality at that price point

Still recommend though was disappointed with some things.

I have already passed on info about our window project.

Window Nation's work was very well done.

We love our brand new windows. Window Nation was easy to work with and they gave us a good deal.

Get the measurements right the first time, promise accurate results (we were told our windows would be bigger because of the framing measurements and they were not because of the material our house is made from prevent this option and we waited 5 weeks for the re-make of the windows).

Excellent customer service from beginning to the end

I thought the whole process was professional and nice; it was a good experience.

everyone involved was very helpful and great with following up on any questions or concerns we had. And the windows are high quality

if I hear of anyone needing new windows, I will recommend window nation

This has been the best experience we have had with contractors doing a project in our home. It has been great from start to finish.

Very customer friendly.

On time, professional, and look great.

The windows are not the quality we had hoped for! Seem to be different windows then we looked at in our home, not as heavy, sturdy.

They did an excellent job on the windows.

We liked the salesperson. He was honest, listened to our needs and directed us on the path for what we wanted.

The windows look great. We had an issue which was resolved.

Several mistakes happened and though the customer service was pretty good, it left a bad taste.

Nic is wonderful

Educate installers

Great service throughout and wonderful installation team

The windows that were installed did not have the correct grid, and now have to be corrected.

Everything went smoothly with our window project. Can't wait for our doors to arrive and be installed. HOA approval took much less time than expected. Window Nation provided all the information required to get approval.

Knowledgeable staff, courteous install crew, professional team all the way around.

Great service. Very professional

Very connected and helpful from order through installation.

Professionalism

Their was not quality check on the windows before they were installed. Most of them have some sort of manufacturing defect or are damaged

Price is right, speed of availability, selections are really nice and comparable to more expensive brands, sales is upfront and not pushy, install went smooth, employees are all polite and stay on task, fairly clean

The window I purchased is everything I had hoped for and more. The sales rep, Chris Smith spent all the time needed to help me understand what I was purchasing. Everything the Chris Smith described to me is just as he said. The installers were prompt, courteous, and knowledgeable of their job. I had one small issue and it is being corrected with ease. I am very delighted and happy with my purchase.

There was so many people involved in the process both locally and nationally. sometimes seemed confusing on who to deal with.

Great service from the very start. Nic was fantastic to work with, helping us decide on best product for our home and best pricing available. She has been attentive throughout the entire process and has great follow up. Team that measured and installed the windows were great!

The entire process went very smooth. The price was competitive, the window quality was excellent and the installation was completed in one day. It was less than 8 weeks from time of order to completion.

They were on time, quick but thorough. They kept things clean as they
Worked and hauled off all trash.

It was a pleasant experience from beginning to end.

Yes, from the initial call to get a quote to the finished project, Window Nation was amazing to work with.

We're still 'stunned' by the cost (vs your ad of "Buy one, Get One Free")

Everyone was knowledgeable, professional, and on time.

I already have recommended them to to neighbors, coworkers, and friends!