Products are great we received our windows and new front door which we love. But the customer service after they got paid declined and the service wait times are horrible. Been waiting on a new lock for 3 months, still waiting.
Still waiting for my screens. I want them immediately!!
Reliable, with great installation service. Very responsive to any questions or concerns that you may have.
Called several times over 2 week period to get a tech to look at my window I was unable to lock. No follow up.
I am very satisfied, and the company did a very good job. They also gave us very good advice on what to do and what not, and they explained if we needed to make changes with the shape of the windows in terms of how it opens for easy cleaning.
I am in the building business. I have been for 60 years. The gentlemen that were here to do the installation, were the most professional carpenters that I have ever seen. I wish I could hire them. They were outstanding. They were a couple of men from outside this country, Europe somewhere that I assume. The precision you just can't believe. Cleanliness? I just was amazed and didn't think that existed anymore. But it does. That is what sold me on that company. It certainly wasn't the price. The windows looked fairly good, but we will know in about 5 years.
I am likely to recommend them to a friend because I love my windows.
The installation process was pretty quick. It took them five hours to do all the windows that were replaced, and they explained how the windows worked and things like that.
I am pleased with Window Nation and the windows; it was excellent!
The price, working with us on a payment plan. The quality of the windows.
They provided a nice, friendly service.
Window Nation responded to my questions in a timely manner. The installers were pleasant, knowledgeable, and efficient. My new windows were installed in less time than I expected.
After signing the contract for window installation that is being financed by Service Financial. I've been getting non stop spam calls daily.
The guys were very nice. Bought them lunch on the first day. The only problem I had was that they didn’t cover things with plastic like I was told they would do. After I said something the only thing that was covered was my grandson’s toys on the porch. Dust was everywhere. I had to clean all the bedding and everything else.
fast install
No customer service. They do not return phone calls.
Installers were very quick and efficient and did a great job.
A booklet should be included with your purchase explaining how to operate some of the windows
The installers were very professional.
Neat and quality workmanship.
The quoting and installation process were streamlined. The production and delivery process was a bit disappointing due to delays.
Professional, respectful, friendly
Pleased with the process salesman measurer and installers all caring and professional
Window Nation really came at the right time. We haven't been in the house for that long. They did a really good job!
I thought Window Nation was a good company, but I was wrong. Window Nation installed 11 windows for me, two of which had broken screens, and it took them two weeks to repair them. On October 27, 2025, they installed a door, and everything was fine until they installed the screen door. The handle was either broken when they installed it or they broke it during installation. A report was filed to have it fixed. They sent me an email saying the part had been ordered. Since they didn't contact me, I called, and they said they would inform the service department. Still, no one contacted me or called me back. I called Window Nation again. They said the same thing, that they would inform the service department. Today is December 8, 2025, and I still haven't received any information. The screen door is still without a handle, and I can't enter my house through the front door; I have to go all the way around to the back. I don't know when they will be able to install the handle. I definitely will not recommend Window Nation to anyone I know.
Excellent installation crew!
The window representative and the workers that installed our new windows were wonderful and professional.
Installation was quick.
Extremely professional and courteous!
The final caulking has holes and gaps in it. I'm hoping the rest of the window is properly sealed.
I do like the window and will consider Window Nation for my next upgrade.
Everyone, from my initial phone call to schedule a consultation through the installation of my windows was efficiently and accurately completed.I received information at each point from whoever I was speaking with. I am already planning my project for next summer and have no desire to consider anyone but Window Nation.
Best price
Install
Installion process was quick, done in a day. Crew worked efficiently and diligently.
One window is already cracked.
This company is the real deal. From salespeople to installation all displayed integrity!
The customer service, price, and installers.
One of the windows is jammed, and one of the screens was broken during installation.
The entire process was such a great experience. The windows are absolutely beautiful and the experienced installers were amazing. Would highly recommend this company and product to friends and family.
My experience, starting with the salesman to the installers, was very positive. I had all of my questions answered to my satisfaction. The installation and clean up were excellent, and the amount of time it took for the windows to be installed was impressive.
I will definitely recommend Window Nation.
Each step in the process was handled professionally and stayed on schedule.
Excellent company to work with.
Excellent work with both windows and doors.
They have great level of customer service from the start to complete satisfaction on the project.
Sales person and installers did an excellent job. Both experienced, friendly, reliable, timely. Price of windows is fair.
They were very professional. They had good timing. I thought it would be a whole day, but it was only a few hours. I know that they know what they are doing. I would refer them to anyone. They did a great job.
Competitive pricing. Installers were very professional and proficient in getting the job completed in one day, careful to cover areas inside the house and cleaning up the outside as well
There have been a few issues with the installation. Getting ahold of someone to address them has been very challenging. It's been a week since I have been able to talk to anyone. I am very disappointed with their customer support right now.
I had 3 windows replaced. One man came alone to do the work. He did a fine job but never showed me how the operate the double hung windows and never asked me to look over the completed work.
From the initial sales consult through installation process, I experienced a solid team that had my best interests as a priority.
I was pleased with the service.
They were good, professional and courteous. They got the job done.