Too many issues with installation. From 1 window not installed correctly to the wrong window in another spot period. 1 of our screen doors was not closing correctly, no lock strikers installed and no keys given for the screens.The total time from the sales to completion took months.
We got scammed, Window Nation just sold us the windows that doesn't meet our need, but convinced us that it will be
The install was ok but the big front window was made wrong and I had to point that out. I wasn't told when it would be made but 3 to 4 weeks . I called Rick again last week and was told I should be called in the next 24 hours. No word yet.
I am not happy with how rushed your installation service was. The team trying to rescheule last minute and now having to wait another month for them to fix the poor installation
I feel I was sold a superior window but I non-New England certified window was installed. Also, you can't open the screen to simply toss a bug out. Poor screen design.
The quality of windows are good, but the price is way too high. I realized afterwards that I should have shopped around as I could have gotten a better deal.
They came when they said they would and did the work.
Window Nation was quick and ready, and the people who came here were very friendly. I can see that they are professional. The company, when they come to my home, has professional staff.
The salesman stayed for hours. He made it clear it was in my interest to order the windows the same day.
The job was done well but I think they could have explained how to
The window works a little better..
Window ordered was incorrect. Was told a different story every time I called my sales rep.
I told my sales representative that these windows looked way smaller than the original ones. He said I’d get used to the look, now I can’t fit any air conditioners in the windows I bought new floor model AC’s with adjustable window insert and the window is still too small. So intimately I paid for larger windows and got smaller ones.
I would recommend WN to a friend
Travis was GREAT> Window Nation is TERRIBLE if there is a complaint!!!!!!
I have spent over $80k w Window Nation over multiple contracts. During this last contract, it was discovered that windows were damaged upon install. It took several months to have one window replaced and I am still in the dark on the status for the other window to be replaced. I’ve sent multiple correspondence and all I’ve received, if anything at all, is that the representative has sent an email inquiry.
From first appointment to install
Very proffessional and knowledgable.
Quick,clean and thoughtful of my home.
Door installation was not properly installed. Took forever for them to return and get them fixed. 2 different times
The idea that one could have 30 windows replaced within a day without creating a lot of mess and chaos seems fanciful, but the crew came in and got it done. They were mindful of our belongings and our home, and did a great job.
We were promised quick, clean and professional installation and that did not happen.
Iamverylikely to tell anyone about window nation
Strongly recommend Window nation, they did a great job, from start to finish,we have 14 windows replaced
It's been just under 2 months since my widow's installation. During the installation, one of the installers accidenty pocked a hole in the bathroon screen.. I notified the rep and have not received a reply as yet..
Team was polite, professional and efficient
I have had issues since the day of installation. Numerous phone calls have gone unanswered; one email was answered with a very general message and not answered again after I replied to that email with very specific issues/concerns. I will definitely NOT be recommending Window Nation.