We didn't shop around much; price seemed high but also worth the product we received.
Time management. We paid for the 4 windows up front and it took a very long time to replace them.
Everyone I dealt with were consistent in doing a good job. Timeline felt long, but maybe it wasn’t.
The installers were very professional and friendly. The windows are of top quality also.
Made me feel like my job was important to them.
Communication regarding progress was good. I feel like your appointment team does not communicate with each other. I had many calls regarding making an appointment with a sales rep. even though I already had one.
My order was delayed due to doors, my French door trim was wrong & still waiting on it to be fixed, & communication was poor. Just not a good experience at all for the cost paid. Very disappointed.
Grid pattern does not match replaced windows. We were told it would be identical. Also, another $600 was charged the day of install that I was not told about.
Great service and a quality product installed in a most efficient manner.
Over all great. A few minor things. 1 nail has to be removed. Sticking out and filling nail holes
Very seamless process from the ordering, to scheduling, payment, expectations, and installment. Every person you talk to was knowledgeable, kind, and worked promptly. They didn’t oversell and worked with me to find what fit my needs. I would 100% recommend them to anyone
Great service from Jordan and very pleasant man
The initial salesperson, the installer and the order status was great. My only issue was the information supplied as to how far I had to go to ready the space for the installation. I could have saved myself a lot of work and exposure had I had a better idea of the scope of the change out process.
The representative was very knowledgeable and personalble. I didn't feel pressured.
They did a wonderful job, they were respectful, did what they said they would, and took everything away. The only thing was that they forgot to put a sign in the front yard. Someone looked at the house and asked if someone else moved in. He didn't recognize it.
EZ-PZ
It was a great experience start to finish
The 2 workers were very good at what they do. Like a well oiled machine. I admired them for working so well in the extreme heat.
Make sure the windows are free of defects before installing them and having to make a return visit.
From start to finish they are very professional and helpful. Absolutely a good company to deal with. Very good product.
The only thing I have left to do is have the stickers taken off the windows.
Felt you all were honest and truly cared about us as customers.
The communication is great, very informative of what and when for each step of the project 👍🏻
My property was damaged. The on seen supervisor was notified, but nobody has contacted me about the damage to my property to even show they cared.
Everything went smoothly from the beginning.