If we had to postpone installation was told we would have to pay a storage fee.

I have used them twice now, great company

Good price, product and wkrm

We’re delighted with the window turnout. The crew was hard working and as we had questions they were kind and explained well! We love the draft free feeling. Thanks UWD

easy to work with everyone was so nice exaplained eveerything very well.

Installation guys friendly quick clean efficient

A broken window was installed to my home, then it took almost 2 months to get a non-broken one installed. The windows are brand new and already scratched. It is making me question the quality of window that was put in my home.

Everything

The whole process was easy and the price met my expectations

Quick...polite installation. Cleaned up all debris.

Windows look great. Install was done very well. Extremely pleased overall and love the look and function of the new windows.

Windows put in backwards rain x 2 came in through the windows. Sent a man the first crew put in backwards he fixed all window then mold

no pressure sales presentation; listened to our interests, match our needs with products.

Fast efficient installation and clean up

it was a nightmare to get into contact with warranty team

Great product but communication is subpar. You are not provided a contact to reach out to with concerns or questions. Our sales person was non-responsive after the process started. Only after a couple of calls did I get to speak with Andrew in Production. He was helpful but didn't return my call the last time I left a voicemail.

Windows were installed in mid August. It took until mid October to get siding and soffit fixed and yet after all this time the soffit is still wrong and doesn’t match the rest of the soffit on the house.

You took care of one problem and have not responded to the other

While the service charge was waived this time, I was informed that even though my contract says free replacement or repair, as of 2024 there will be a $150 service charge. I find this unacceptable to change my contract.

The work was done well and our windows and doors look great.

they, (the installation crew) were here on time, very easy to deal with, very careful with stuff it it needed to be moved, installation went very smoothly, once lower windows were removed and new installed and in place, the crew kinda split up and half went upstairs and started the removal process and getting the new ones set in place, and the other half started on doing the final install and trim and sealing joints and seams down stairs, then went up stairs to help the other half with the trim and sealing the joints, then they all picked up scraps plastic

How very efficient they were installing our windows. Answered all our questions before, during and after installing.

We liked the quality of the windows and the ease of cleaning them.

My other windows were so old & I could not open them these I can. They keep a lot of noise out of my house

Everything was clearly laid out for me to understand the process from sales to installation was really easy to understand.