Installation was noisy. Workers moved light furniture and blinds out of the way but refused to put them back -“It’s in the contract.”

love this door

The windows seem high quality and are easy to open and clean.

They were very all professional, Very well versed in their type of work it’s from their rep.Sein Pender, to the customer service( who always follow - up with any guest ions we had), to Pitor and the installers Dennis and Fermin, the work was absolutely with all the necessary guidelines and we loved our windows from the detailed workmanship. We will recommend it to our friends and relatives ! Thank you very much. The Odulio’s

My experience was simply the most positive it could have been. From the sales rep to the installers and everyone in between. I was well taken care off and everything was clearly communicated to me.Highly recommend Universal Windows

We needed to upgrade our three season room windows and doors. Quality windows was our goal from a reliable source. The sales representative introduction was very helpful in showing us the features and benefits of their products and sample products was much appreciated in terms of quality and construction. And the interest free 24 months zero interest payment option was a big incentive to place our order. Delivery and installation was our main goal and priority and we were very pleased with the results. We are very pleased with our results and would happily recommend Universal Windows.

The installers were excellent

They make a nice window and it looks good

Great jobs from sales all the way to installation and customer service

The installer did a excellent job.

The communications and simplicity of acquisition was fantastic

I explain it all below.

I am very pleased with the Work that was performed in putting in my new windows. so far the performance of the new windowshas been excellent.

They were very good calling, messaging me to let me know about status of door. It came very quickly.

The windows themselves are great but the entire process with our sales person, measuring and communication was extremely lacking.

Sales consultant was awes9me, installers were great

The job is not complete. I’ve tried reaching out to Universal but haven’t gotten a call back. The door was installed incorrectly. Now the exit is blocked because there’s a cabinet that prevents it from opening. I was told that another door will be ordered a the incorrectly installed door will be removed and the correct one will be installed. But no one has confirmed this. It’s unsettling. Will this be rectified? Will I get a call apologizing for the inconvenience? We’ve paid a good amount of money for service but did not receive a completed service. Before at least we could open the door now we can’t at all. I’m not happy with my service. He should’ve checked this before he removed my door.

Too expensive and you raised the price on me 5k after I agreed to go with you, which blew my budget.

Customer service

Great job, lower prices than competitors, professional workers.

My windows are good I just felt that Universal Windows doesn’t communicate very much which left me confused when there was pretty signup time between appointments

My windows have cold draft every where. I had to have someone from universal window come to inspect. I had to wait 2 weeks.

work done in a short time I was so amazed with just the 2 of them

That was really expensive.

The windows are attractive and functional.