It was a great experience and the team was professional, efficient and clean. They were a fantastic company to work with.

The agent I had, Eric Diaz, was very thorough in his explanations on what was going to happen, the cost, and the options. He was very informative.

I am not likely to recommend Universal Roof & Contracting to a friend because they struggled to finish the job, and the quality of the work, excluding the shingles. Some of the woodwork that they said they could do, they struggled to get done, and some of that had to be replaced and repaired. They walked away from the job, not to my satisfaction. The shingle portion of the job was okay, no problems with that.

The crew worked fast and efficiently. They also cleaned up good after the job.

I am trying to get the pictures sent to the insurance people, and I am having a hard time getting these pictures. If it is possible for them to finish the job and get those photos to the insurance companies, so the homeowner doesn't have that stress, that would be nice. I am not tech-savvy. It would be great if they provided that service.

Universal Roof & Contracting provides excellent service and is very responsive.

Universal Roof & Contracting provides excellent service and is very responsive.

Universal Roof & Contracting provides excellent service and is very responsive.

They may be a little more pricey than other, but the quality is there and it makes a difference.

Jon Baker and Karson Mulhaney did a wonderful job with communication and overseeing the project from beginning to end.

They did an excellent job on it. At the end, they were supposed to tell me how much wood they had to replace on the house. I wanted to know how much more it cost. I know it didn't cost me anything, but it is our house and I wanted to know.

They were very informative and honest. They did a great job.

They do a great job. They did a great job on my roof. Everything has been great so far.

They are very slow in getting things done.

Universal Roof & Contracting was very efficient and did what they said they would do.

They did a great job.

I was generally disappointed by the service.

The crew came and worked diligently and affectively. The project was done in a timely manner and it looks great.

I already have.

Unniversal Roof & Contracting's follow-up and professional service were appreciated.

They did a good job. Everything went according to plan. The project manager, Yordanis, did a good job handling all the things that needed to be done.

They were a very professional company, especially David. I liked everything from the presentation to the follow-up at the end. I would recommend them to anyone.

The people I dealt with were absolutely excellent and very informative.

They did a great job.

They were very amenable to make sure everything went well. I was satisfied, and the work quality is great.