Great quality, great people. Very grateful they made the extra effort to get my solar installed in a time pinch.
Fair price, great communication, excellent staff - from initial sales, to billing, to scheduler, to installers. Quality product from a quality company
Excellent customer service and response time!!!
From the first meeting with Matt Shore to the completion of the job the crew were great to work with. Plus I'm very happy with the overall results of now having solar and a backup battery system.
We've talked about them to a number of friends and actually encouraged them to get somewhere put in their property as well
We've engaged with True South for two projects... first for the installation of rooftop solar and second for battery backup. On both occasions our dialogue with the company was open and transparent, process tracking was good enough that we knew where things stood, the installers were prompt, polite, tidy and friendly, and their work was favorably reviewed by the county and Pacific Power inspectors for final signoff.
Great project management, smooth install, effective system!
Good experience.
They are highly competent and very good at estimating the amount of energy you need.
The installers were very competent and did a beautiful job. The design is really good, and it works great.
They are an outstanding company. They delivered exactly what they said. They delivered on time. They did a great job! We are well pleased.
Professional, knowledgeable, and fun to work with crew
See comments below.
Our solar panels were installed in August and a Tesla back up battery system in September. The crews on both projects were fantastic. They did great work.
Professional service and timely. Great communication from the company. I talked to a lot of other companies first and they were pushy, slimy and very expensive. True South was respectful and worked with me on my concerns and needs for solar. Very reasonably priced in comparison to other companies
True South does high quality work. Whenever inspectors come out they say how impressed they are with the work True South does. That says it all.
I thought that True South Solar was great.
High quality work and great people
Straight forward with no iffy promises and no suprises
All the people working on the job were great at what they did, knowledgeable, friendly, on time and hard working.
So far its been great working with Matt Shore and Aaron Westbrooks. Project went smooth without hiccups, and seems to be working. I cannot testify regarding price competitiveness with other companies.
Two of my acquaintances already have solar. One of them is from True South. As for other friends if they asked me I would recommend True South.
Good, responsive communication. Flexibility with products and design. Capable installation team.
I have been telling everyone about the positive experience with True South and the huge energy savings I’ve achieved.
Solar installation was done on time and budget. Installation crew knew their jobs, did the installation with no issues, and left the job site clean.
Outstanding professionalism from everyone I worked with. The job was probably more complicated than the average one. True South Solar folks were able to problem solve to make this project a reality.
Have already discussed with curious neighbors, and recommended at least two who expressed interest. Can't recommend TSS enough.
The team at True South in Ashland worked together seamlessly, from initial contact thru final walk-thru! Whether in the office or here at home during the installation, everyone was dependable, helpful and knowledgeable (so unlike the door-to-door solar sales from out of state providers).There was an excitement about the solar industry that permeated every interaction!
The energy rebates and 1 for 1 generation agreement with the power grid made it affordable to do the project that we've been wanting for years! I highly recommend True South as the team to work with if you're considering "energy from the sun"!
True South was responsive, timely, easy to communicate with, and left a clean work site. The workers were pleasant to be around and industrious. We are thoroughly pleased.
Our sales rep understood our objectives and provided two alternatives for us to chose from. All steps of the purchase and installation were clearly communicated. The installation was well planned and efficiently managed. After the installation our sales rep did a great job explaining the equipment and use of the monitoring app, and also made sure we had phone numbers to contact them with any questions going forward. Everyone was friendly and happy to answer our many questions.
I'm glad we went with True South Solar for our system both PV panels and battery as all expectations were effortlessly met.
This was our second solar installation (+battery) with True South. Very pleased with the entire process, would have no hesitation to recommend.
Very efficient and easy to work with.
True South took care of everything!
Great local company with great prices and helpful local service
Extremely courteous, prompt, and they answered all my questions.
Yes, I have some friends to recommend South Solar to.
Impressed with their detailed precise approach.
Although this process tends to be lengthy we are completely satisfied with the install and product so far.
True South Solar is the best company I have ever worked with in my entire life. They are extremely professional, let me know before they are doing something, when they are doing it, and after they are doing it. They are very neat and efficient, their products are top of the line, and their quote was very reasonable. I am thrilled to have been able to work with them on my solar project - absolutely fantastic!
The staff was very efficient, neat, courteous, and well trained. They communicated the process well and were able to work in a short break in the building the system so we could have a family reunion undisturbed. I would be pleased to recommend them to family or friends.
We were very satisfied with True South Solar. Their representative, Matt Bentley, was very professional, friendly, knowledgeable, thorough and not pushy. He explained all the options carefully, including the rebates/credits that were available. Their workers were diligent, polite and on time. They cleaned up afterward, and the system is working great so far! The office staff were also friendly and responsive and helpful. We like that True South is a local company only serving southern Oregon, rather than a company that works in several states.
I have recommended True South to everyone I talk to, even people who think they can't afford solar. The incentives I received made it possible. The people who helped me during the process at True South are top-notch, professionals, a joy to work with!
This is a wonderful company!
I ended up with quotes from seven different companies and True South not only came in on the lower end - they provided superior quality equipment as well as the current and modern approach that best fit my needs (my opinion, there are pros and cons to different setups).
They also had the least pushy sales - super responsive when I needed something but never pushing or hurrying me along.
I'd recommend them to anyone. Happy to share experience with them and others to compare.
True South was clear and professional throughout the project from early sales activity through post-installation walk-through. We are very happy with the end result, cost, and quality of work.
From the first to the last interaction with True South, the experience was professional and comfortable. The initial visit from True South made us feel confident in our choice to use them for the project. Compared to another company, Matt Shore's analysis of our situation was thorough and logical. When the installation crew arrived the work was done in one day and the connection to the electric panel was done with the least amount of impact to the house. They even dealt with an issue in the panel that was not up to code and had nothing to do with the project but ordered and installed the part required to get it to code. The system is producing and up to expectation.
Excellent team from start to finish.
Very professional with excellent work quality. Always on time.
Never have I had a contractor that was as neat and worked so hard to fit into our existing house as True South Solar.