Excellent customer service.
Knowledgeable and quick
My current agent-Denise Mattia did a thorough review of my policy coverages. Excellent service
Kevin was the absolute best. He explained every single aspect of the process with detail. Kevin was so patient. I have recommended Kevin to everyone I know!
Communication was excellent and the price quoted for homeowners policy was the best!
The coverage is great, the people there are amazing and they are not a hard sell. However, I do wish there was a more informative and personalized website. If policies were available online and searchable, it would be an asset. Although I haven't yet made a claim, I am sure the people will make it manageable for me.
Bernadette Golden was a great help thru the whole process
I was continually sent emails intended for someone else.
Ease and professionalism
Easy to work with
Easy and efficient
Both Michelle Meitner & Rosanne were fabulous, professional, thorough and followed through.
Very personal and efficient service when you need it.
Easy to work with. Fast response. Able to communicate over email. Agent is helpful.
Helped to make transaction easy. Very professional.
you took my money for 20 years, never did anything to get me a better rate/coverage and when i finally called
to tell you I left for another broker I was met
with complete apathy....
There was no communication prior to issuing the renewal. No discussion of the price or the coverage. No emails. Just sent paper out with the invoice. Terrible way to do business in 2026.
Great responsiveness and able to answer all my questions.
Fast and resposnive service
Everyone I worked with at Trident was terrific. Patient, easy to understand, great follow-up. I'm looking forward to a long relationship with Trident.
Was a great experience to find something under my budget and necessities, obviously, I recommend Trident agency.
Glenn was very professional & work with us.
We greatly appreciate the kind and expert guidance from our account advisor Sandy
Responsive. Agent 8
Dan is awesome, super easy to work with, not pushy, and got us the best rate.
Trident did valuable work for me quickly and accurately.