Amazing Job - Love it!! Our thanks to Jason, Jessie, Becky (aka Aunt Becky), Carlos and all the hard working crew.
we have been asked several times who did the job (thanks for the sign in our front yard). Also Tom gave your number to someone who has a family member in Marcellus and he just got told they signed with you.
Thank you so so much we are well pleased with everything. :)
Every stage of the roofing process was made easier with hiring Top Tier. Everyone was very professional, knowledgeable and easy to talk with. Everyone was very friendly and caring. I would absolutely recommend Top Tier. We couldn't have been happier with the entire process. No
Good value, good communication, quickly took care of concerns
See comments at end
Every weak or worn piece of the roof was repaired
Great service and communication
N/A
yes
See below
Yes, I would definitely recommend. From the sales representative to the roofers and the accounts team. Had a great experience
X
every question awncered promptly-a lot of questions! over #20
Extremely low pressure salesman. Great communication throughout the entire process. Great value at a great price!
It was a great experience working with top-tier roofing from the free estimate through the process to the finish product. I would highly recommend top-tier roofing.
No
Easy to communicate with and fast estimate provided
I would not hesitate to recommend Top Tier to a friend
The quality of the work.
No surprises and gave a credit for unused plywood and flashing.
Everything went smoothly, no complaints.
The price was competitive, the crew on site was fast and efficient. The end product was great.
Would definitely recommend
Jason was awesome in explaining what materials are used and the choices available to pick from. To have samples of materials to show was a huge plus. Taking pictures by phone and drone were helpful in him explaining what issues he saw. There was no sales pressure. He knew exactly what shingles were to be used from a previous renovation we had done in 2021 that included new shingles then…so the entire roof matches perfectly now.
Leo, the crew Forman was easy to speak with and explained what was being done by the crew. Our roof did end up being an almost complete tear off and he explained what was seen when the old shingles were taken off and Leo said he would never put all new materials over plywood that was certainly not in good shape. That was a great call on his part.
Becky came to check on the job in the afternoon and I had a very nice chat with her. Becky is so very down to earth and personable and truly cares about all the crews with the company and cares deeply how the homeowner feels about the work being done and the outcome.
We will certainly highly recommend Top Tier. I already have on a social media site. Very happy we went with Top Tier!
Fair pricing, good communication, friendly staff
It was done in 1 day and everything was fixed that needed to be done and it looks awesome