Overall, they were great.
Good job0u
Honestly, TimeProof USA was not my first choice because we hit a rough patch from the start. I was given conflicting information. Told by the first agent we would get the best roofing option, then a second agent arrived with a lower tiered option, but same price for higher roofing option. I felt they were trying to scam us.
When dealing with consumers the first impression is a lasting impression. It took the President of the company to right several wrongs. It’s a shame some people’s moral compass is pointed in the wrong direction especially when dealing with a potential customer.
The roof looks good
There was a lot of technical difficulty after the initial meeting. I told them I would get my own financing. It seemed as if they were upset that I decided to get my own financing. In my original meeting, we discussed putting in solar fans and readjusting my gutters. It never happened and made it in my job quote. I was a little disappointed about that.
I will tell anyone who’s asked me that Carlin, the project manager and the salesman , Shane were excellent! Without Shane, I probably wouldn’t have chosen Timeproof.
Already told all my friends
Carlin was friendly knowledgeable honest
Great experience working with Time Proof very professional team
Ever one we encountered were very knowledgable and professional.
The crew showed up on time, they were professional, courteous, and got the job done in great time.
Very satisfied.