I can’t thank The Steam Team of Austin enough for the incredible job they did after a toilet overflow caused unexpected water damage in our home. From the moment I called, their team responded immediately and arrived faster than I ever expected. Within minutes they had identified all the affected areas, set up professional drying equipment, and walked me through exactly what needed to happen next.
Every technician who came to our home was professional, knowledgeable, and extremely courteous. They took the time to explain the process, answer all my questions, and make sure we understood the timeline. What could have been a stressful, messy situation was handled with absolute care and confidence.
The Steam Team didn’t just clean up the visible water — they checked behind walls, under flooring, and in all the places moisture hides to ensure everything was completely dry and prevent future mold issues. Their advanced equipment and attention to detail gave us total peace of mind.
What really impressed me was how respectful and thoughtful they were throughout the entire job. They protected our belongings, kept us updated every step of the way, and made sure the house was left clean after the work was done. It’s rare to find a company this dedicated to both quality and customer service.
If you’re dealing with a toilet overflow or any kind of water damage emergency in Austin, don’t hesitate — call The Steam Team. They turned a nightmare scenario into a smooth, manageable experience. Truly the best in the business!
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