We love our shower, but wish we went with tile. We could have done our entire bathroom for the same price as we paid for the shower.

Everything went smoothly on time communication was good and I’m very happy with the end results.

Was very satisfied with the installers Sam & Alysa. Just thought the price was a little expensive.

I was very happy with the whole process. Salesman who came to my house was nice and knowledgeable. The installer, Nick was great. I couldn’t have been more pleased with him. Your company is very professional

Good value. Good people.

The crew that installed our new shower was first rate.

High quality work completed by reliable people in a timely manner.

Overall, we had a very positive experience from start to finish with Bath Authority.

Sam the installer was very good, and I would recommend him, but the service is very bad. We have been waiting for 2 months to get a sink put in, but we keep getting the runaround.

Worse company to deal with. Poor communication and customer service. Took 5 months for our order to come in. The majority of our order was either not ordered or ordered wrong. Installation was to be done in 6 days…took over 2 months. Will never use or recommend this company

The initial install happened over 3 days, not to back on September 25-27. It is now December 2nd and the project is still not complete. There was a damaged part and a leak behind the wall and despite multiple calls to both the contracted individual who did the install and the bath Authority here in Pittsburgh, nothing has yet been resolved. I have not been able to use my shower at all.

The work and the quality of the materials are excellent, but the price is quite high.

The flooring is not the color originally shown and is extremely dark and does not match the cabinets. The toilet is ridiculously small but we were told that it was to be at least the same size as the older one. It is not. The vanity’s not the color we ordered. We waited 4 months for this mess.

Didn’t measure sinks and did not include electrical work. Communication is horrible, just email and text without human communication

Calls were not returned and expected better material since I paid over 20000.00

The quality

I would recommend Bath Authority because I am satisfied with the quality of work that was done on my bathroom project,

From the minute the work crew, Nick and Rick, arrived they worked hard and were efficient and friendly. Their workmanship was excellent. The materials used were high quality. Outstanding

They were in time, installed everything nicely, cleaned up afterwards. Nick and Hector were very friendly. Shower looks and functions great.

I really like the shower seat and the large shower head it is just as relaxing as soaking in a tub. I was having trouble getting out of my tub after a long soak.

I picked a design I like & works for me. The work looks exactly like the design and is flawless. When Nick & Hector were finished, they picked up & cleaned up leaving me with a beautiful new shower.

Our experience was wonderful. Tyler was awesome and easy to talk too.

I am very pleased with the whole process and the final result of my shower conversion.

This was by far the best tub/shower upgrade I have done.

Professional, detailed and easy to work with