Quality workmanship. Efficient process. High price.

The whole experience was good including options for the bath, the sales person, the support people and the installer.

This was my first experience with The Bath Authority. I was a bit apprehensive, but our salesman (Mike) was informative and no pressure. I liked the variety of selections offered and “no pressure” attitude. The concierge (Tenique) kept me informed and the installers (DJ and Jarett) were professional and engaging. I was happy with the entire process.

Everyone who worked on this project was professional and friendly.

install was quick and they did a beautiful job getting me access to a shower. The weather was tornado like and they were working through the rain and wind like troopers to get stuff in and get the install done quickly.

good worksmanship. although the contractors did not show on the appointed day.

Took almost 4 months for shower install. We had no usable shower for 2 months. We were told by salesman it would be completed in 4-6 weeks. We were never told we would have half a shower for 2 months. After spending $ 20,000 I would never recommend your company. It was a nightmare trying to get it completed.

Every aspect of the job was great

Installers

The Bath Authority messed up my appointment. Stay home all day waiting and when I gpt an answer it was oh you weren't scheduled in the system. So sorry. If that was the other way they would have charged me. But for them so sorry.

Everything was as expected.

The promises made in the sales pitch were not followed. Products installed did not match what was described, and the room was a mess requiring deep cleaning after the installer left. There is still caulk stuck on our toilet and in our sink, and blue stains on our countertop. We had to clean caulk off the walls and facet. There are also gaps in the caulking where the acrylic connects to the wall.

Supposed to be a 1-2 day project that has yet to be completed 3 months later. Fly by night at best.

The price was too high but I had to have it done.

Liked the idea that I received a call back offering a rebate to make the project cheaper. That was the deciding factor to continue with the project.

The finished product is gorgeous!

We are happy with the products and the installation was good, however from the salesman was in our house we felt pressured to make a decision immediately without having time to think about it.

Excellent service and communication.

A bit costly

Quality of materials and installation The aesthetics. The functionality of the shower head, The water flow and pressure. The quality crystal clear glass.

At this time I am not able to recommend

This was definitely much more expensive that we expected. I prefer a more transparent pricing model where everything is broken down into cost of each material, labor expense, etc. because I feel like we probably overpaid this service. They did a beautiful job and I have absolutely no complaints about the people we worked with or the job they did. I only wish we could've seen a more detailed pricing breakdown.

DJ and his crew were great! I would highly recommend them!

The installers were awesome, very respectful and courteous. We love our new shower.

The workers are competent and very nice.

Salesperson Professionalism

Salesperson Professionalism - He is smart and experienced.

Sales Knowledge

Sales Knowledge - He knows the products!!!