Ansom & Cecilia & all the works did a fabulous job!!

All the employees with whom I dealt were excellent.

JAIME, the Design Consultant, accurately measured the square footage in our backyard where the pavers were to be installed. He thoroughly explained the installation process and the choices of pavers from two paver manufacturers, showing us the thumb nail photos from the manufacturers' catalogs. (We choose a paver color made by the Belgard paver manufacturing company.) We had many additional questions that came to our minds after Jaime left, and he responded promptly, clearly, and in detail to the questions that we emailed to him. He was easy going, polite and professional, and a pleasure to work with.

OCTAVIO, the Project Manager, was always available to us. He accompanied the Design Consultant not long before the installation began to make final measurements and lay out string lines to set the slope in order for water to go towards our backyard drain. It seems that the slope from one key spot in the finished work is correct -- a test with water from that spot resulted in the water running down the slope slowly towards, and right into, the drain. (But we will have to wait until we have our first good rain sometime in the future to be sure that the slope is correct in all aspects, since the pavers had to be sloped in 4 or 5 different locations.) During the days prior to the start date of the project, Octavio got back to us on a timely basis when we texted him on several occasions with some questions and concerns. He arranged for a porta potty for the work crew, and the porta potty arrived a number of days before the installation work began. He visited the job site every day for a short period of time each morning to ensure the installation was going well and to make sure the work crew was doing the job properly (the installation took four full days), and to address some questions we had -- he patiently answered those questions. And he always notified us that he was on the way to work site, and he gave us an estimated time of arrival. He arranged for the delivery of the rock base, geotextile fabric, and polymeric sand, all of which arrived on time to keep the job moving along. In short, he did an excellent job coordinating many facets of the job. He was patient and professional, and easy to work with.

JOSE, the Chief of the work crew was on site briefly on Day 1on of the installation, and later in the week for half a day, during which he pitched in to help with the paver installation.

The work crew consisted of two men, TONY and CHAEL (spelling of name?). Tony was the more experienced of the two, but both of these men worked VERY hard and took great care to do a professional job -- which they did. Tony was especially adept at using a special saw to cut numerous pavers into special shapes to fit around the semicircular border of our backyard drain. Chael, the less experienced, did an excellent job working with Tony as they both placed the pavers in the pattern designed by the Belgard paver manufacturing company. Tony was always checking slopes with his level to make sure water would run away from the side of the house and towards the drain. Tony was the lead person on this crew, and he answered some questions we had along the way. (I have a habit of asking questions because I like to understand how things work.) After the installation was complete, they cleaned up the area thoroughly. Tony and Chael were very nice, and we were impressed with how hard and diligently they worked.

They were responsive. They took care of everything. I will use them again. My experience was great.

There job in general went fine, but was nothing special. There was one hiccup where something went wrong, and there was some damage, resulting in some work needing to be redone. Apparently, it was the fault of the plumbers who put the sewer line in prior to the pavers being installed. Their work was coordinated with the paperwork. System papers tried to make me pay for this work. Additionally, there was a change order where system pavers removed a planter up against the exterior wall of my home. They left the wall with missing stucco and an unpainted base and I feel that that should’ve been part of the additional work.. I still have not been able to get that finished.

Fast,very professional and accessible

I FOUND SYSTEMS PAVERS RESPONSIVE AND EASY TO WORK WITH--GREAT WORK PRODUCT

Did an excellent job from start to finish.

Very professional and took care of all concerns promptly snd carefully.

My experience with System Pavers was great from start to finish. Rob, the design partner, spent a lot of time with me during our initial meeting. He stayed in touch regularly after turning the project over to Octavio, the project manager. The crew were very professional, they worked hard every day that they were here. Octavio was terrific - excellent communication, got minor issues resolved, all around great to work with. We're very happy with our yard and I would recommend System Pavers to anyone looking to do an outdoor project.

The design of the pavers installment and the quality of everybody involved, design, project management and installers, all very professional people!

Sales focused company, Project delays, bad communication, trying to extract most from customer

Project was completed in one day!

The entire process was a great experience, from the salesperson to the project manager to the installation team. It made a huge difference in the entryway, which we've waited years to do. It was well worth the wait. I am satisfied.

System Pavers stands behind their work.

The final project turned out really nice but getting to that point was difficult and frustrating.

I had some issues with how the communication was, and the fact that the electrician had to be hired separately. Things were not ran as I had anticipated. The designer and the project manager did not handle the design based on our feedback.

The work was done on time and on budget. The workers were very reliable as well as manger, who was always responsive, and had some good suggestions. I was very satisfied overall.

I called the 800m number to schedule this job and never got a reply, even though i called additional times. Finally, I called the local office directly and got an immediate response from Jesus Viniegra. This is the only reason I would not give a wholehearted recommendation.

I would recommend the company but not my installation crew.

The people were kind, and helpful, and worked within my budget. I will not heaitate to use them for my next project. Thanks John and Octavio!!