Each person from Sunlight that I met seemed competent, likable and service oriented, and in the end I'm happy with the installation. The reason that I can't give 5 stars is that the coordination between the different parts of the company was not good, which caused confusion, delays and reworking quotes. Also there were multiple times that I received bills that were incomplete or out of date, requiring updated bills which left a confusing record of invoices received, invoices paid and total cost.
The owner took a lot of time to go over everything and consider the possibilities. I really appreciate that, especially as an older person who may not understand everything that's going on. He was really helpful from the beginning. I had to put it off, then the next year I was ready. He said he would get me the best price due to the grants. It took a little while, but they did a good job. I was so pleased with the way they got it done. They were so gentle with the roof. They were a great team with good energy.
Sunlight Solar was an outstanding company to work with. Highly professional. Highly communicative. Very well priced. They promised to complete our install by "mid to late December" and it was done by the end of October. This is a well run company and we highly recommend them.
Sunlight Solar is a.locally owned and operated company with the environment and customer in mind. They are not the pushy solar outfits that you may have experienced door to door. I am happy to have supported their business and feel they had my best interests in mind throughout the process.
Timing. Stick to time commitments and better to overestimate how long things take instead of being behind schedule.
They were great to work with, and they are good communicators. They solved any issues we had.
I would not hesitate to enthusiastically recommend (and already have!) Sunlight Solar to anyone in their service area. From beginning to end everyone I worked with was friendly, professional, knowledgeable, responsive and trustworthy. Of special note, installers who worked for Sunlight Solar spoke very highly of their experiences working for this company.
They were very responsive to our questions, their bid was very fair, and they did quality work.
Best communication. Crew was hardworking and respectful. Quoted price did not change. Amazing customer service. I would use them again in a heartbeat
Everyone at Sunlight Solar was friendly, efficient, and easy to work with. They did the installation under challenging conditions (very cold mornings and snow on some days). I was impressed with the whole crew, as well as all of the office staff.
I enjoyed working with this local company from start (home visit to discuss possibilities) to finish (installation of solar panels completion). They have been in my local area for over 30 years and are very reliable, pleasant to work with, and very non-pressure.
Excellent customer care from beginning to end. Skilled crew for the installation, and excellent project management. Worked with the city for permits and with our HOA for their required approval.
The owner explained things well considering the learning curve.
The installers weren't in a hurry and worked in a professional manner.
My project was fairly complicated, the final electricians did a great plumbing job and explain things to me.
I really would recommend sunlight solar, and I will use them again if I have another house to solar up.
When getting bids for solar work, be sure to put Sunlight Solar on the list of contractors to call.
Professional in everything thing they do.
The staff are all very effecient and pleasant. We had to have a new roof and Sunlight Solar worked with us and the roofers to get the old solar panels removed and new ones installed after the new roof was completed.
Working with Sunlight Solar was a wonderful experience!. They took care of all the paperwork and inspections! I have and would highly recommend them to other solar candidates.
Max and his team at Sunlight did a great job from start to finish!
They did a great job.
I think that Sunlight Solar Energy is a professional and quality solar company.
Sunlight Solar Energy was great to work with. They communicated to us every step of the way. I would work with them again in the future.
Responsive and practical guidance on a new solar system. Friendly people too.
Sunlight Solar Energy, Inc. is a professional organization from top to bottom. They communicate effectively.
10/10 in every way!
They are a very professional, efficient, and friendly company. They are great.
Sunlight Solar exited their business from the Portland area before completing my installation. They now only operate out of Bend.
Great to work with, completed project in a timely manner. I'm very pleased with the installation.
Approachable, friendly, professional and thorough
Paul runs a high quality company. Sunlight Solar has been established in Bend for many years. Their reputation for high quality precedes them.
Those I've worked with, both on our present house and previous one, have been highly competent and helpful.
Sunlight Solar delivered a quality product, ahead of promised schedule, on budget, and communicated schedule and onsite timing very effectively.
Despite a confusing and misleading Energy Trust and Oregon Dept of Energy battery rebate program, and a 2 year timeframe to get the battery, Sunlight Solar stuck with the project and completed it. System is working well, just waiting for PGE outage to see if backup circuits energize with battery. I have 3 or 4 PGE outages per year, so the test should be soon.
Sunlight was very professional and genuinely nice.
I won't recommend them
We were satisfied overall with the work done on our solar installation. The quality of work was good and the system operates normally. The installers did a nice job and when there was a problem, were responsive. The only downside was that we were over promised on the completion date of the project. It was completed 4 months later than promised but the company was responsive to those concerns and gave us credit for the anticipated power production lost and made up the difference in the overall Energy Trust credit which was lower in 2022 than it would have been in 2021 due to the delay. Overall, a good company to deal with. They, like many industries, were having a hard time hiring enough qualified people to staff their projects.
Yes, and without reservation. Of the companies that we spoke to Sunlight Solar was the most professional. Others that were advertising had the distinct feel of companies hastily jumping on the bandwagon for FOMO. Sunlight Solar presented us with the best proposal, based on our actual electricity consumption. We were kept informed in a timely and accurate manner, and they handled all of the interactions with Pacific Power and Energy Trust to insure our compliance with the items required for the tax credit incentives. Since installation we have been tracking actual performance versus expected performance of the system and find that Sunlights estimates of energy production were spot on and the system is meeting both our expectations and our needs. I have recommended Sunlight Solar to several friends who are actively considering the installation of solar on their properties.
Our project has been going on for a year, and it is not yet complete. Sunlight Solar had significant turnover in the team in late 2021 which introduced significant delays. The performance and communication of the team during 2022 has been very disappointing. To cap it off, we are having issues with their invoicing and Sunlight Solar demanding payment of items they have not yet completed. Would not recommend to anyone.