Very courteous staff, and fitness instructor is excellent.

parking is terrible. if you don't get there early, you have to drive around. parking lot is too small. also, gym could be updated

Welcoming. Confusion regarding parking though

Never received any progress reports and we have been in the swim classes for months

I like the modern equipment. The great pool and awesome basketball courts.

Monthly membership cost is very fair for value. My only wish is that the youth experiences for the two youngest groups were better organized and that instructors were more involved. As they are currently run, with little to no involvement from instructors, they are not worth the cost.

The director listened to my complaint about the lifeguard not enforcing no wrestling and horseplay in the swimming pool. Thanks for making those members behave in the swimming pool.

I only use Briggs for water volleyball. I am 86 years old on a fixed income and I wish I could get a discount on my membership. Also, I am frustrated that the hot tub and bathing suit dryer are often out of service. I hate the new lockers.

Modern, clean, very well equipped facilities, made affordable and accessible by linking up with my Medicare Advantage program, plus introductory tour and friendly staff to answer my questions. What's not to love?

This Y has the right stuff & a Great staff.

We just started the Thursday night class and it is WAY too chaotic with the parent tot class in the pool too. The instructor had to yell the whole time for the students to hear him. My child only got to practice 3 different things in the 45 minute class. Not our best experience

This program has no set standards that are communicated to parents. There are no follow ups at the end of each lesson to know where your child should move into instructors do not have the skills to be teaching the class and do not demonstrate any of the skills they expect the students to perform this program. Definitely needs work and improvement in order for it to actually teach kids the safety skill of swimming.

I enjoy the ease of access and have recommended they Y already 🤗

It is difficult for children to hear their instructor when the swim team coach is yelling in the pool room.

As a former lifeguard and swim instructor I think the instructors didn’t receive quality training and the program is too messy for consistent quality outcomes unfortunately.

Front desk people have horrible customer service skills. I know they are mostly checking people in scanning

The atmosphere and the peoples, the climbing wall, and definitely the hot tub

No issues

Staff are so friendly and helpful! Instructors are marvelous!

Staff are so friendly and helpful, instructors are marvelous!

Clean facility, I like how there is space for bodyweight/floor movements, I appreciate the hydro/cryomassage and sauna rooms, friendly staff, variety of equipment

Please make the massage machines use once per day for every machine (not just per type of machine) This would allow members to swap to another machine if it's open. Or allowing a second use with a time interval. Thanks

Overall floor space in the gym is tight in the offseason. When those garage doors are open it's great!

Too crowded. Facility is small. Wait for machi es and weights is too long. Pickleball only has 3 corts

Unlikely if you like to swim since the Plum Street YMCA doesn't have a swimming pool, but likely if you don't wanna swim & do anything else that you wanna do. If you do wanna swim, go to the Briggs YMCA.