Suggestion box: announce 15 minutes prior to closing. When it said kids zone open on the pool schedule it doesn't say that it closes at the same time as the pool. That doesn't allow for getting rinsed and dressed without opening the door to find multiple staff waiting in the hallway with your child. That was embarrassing not only for me but my 13 year old daughter. It's the first time he hasn't wanted to go swimming with the bigger kids because he wanted to stay and play with friends. We didn't know they closed at the same time as we haven't used our membership often. I felt incredibly disappointed. The schedules weren't posted. I had to ask for a copy.

Great customer service, friendly staff, clean facility, lots of classes

Seems like some of the instructors are great and others don’t seem to really want to be there. Swimming should be fun and our kid was pretty bored in between “reps” of doing laps and practicing. Maybe some more group activities or fun to keep kids focused and not bored.

All the associates are very friendly and helpful.

Pleasant place to exercise

Very inexpensive swim lessons. With a membership.

Poor instructor experience

We love the swim lessons at the Shelton Y! The instructors are dedicated, the classes are small, and the facility is clean

The staff are great with kids and make it very enjoyable

I think the Boomers class led by Angela Cannon is the most excellant way to gain strength and balance. Her class is so popular we run out of weights. I

There are 1-2 members that take up a lot of "space" when they are in the gym. Loud grunting, banging the weights down, and lately I've noticed there is a lack of personal hygiene that fills the entire gym with an odor. I don't say this to judge them, but it makes for a much less welcoming environment for the rest of us. I don't believe a family gym is a place for people to be slamming weights down, and grunting loudly to disturb folks working out nearby.

I love the instructors!!
The locker room is cold & the floor is always wet, the pool area is cold & drafty.
More benches would be nice.
An additional clock that’s visible from the sink area would be so nice.
Wall mounted hairdryers would be a great addition, especially in the winter months. It’s not easy going out side to the parking lot in freezing weather with wet hair.

Lots of choices for exercise, friendly staff, clean, big asset to community

I like how welcome I feel. I like the camaraderie between the employees and the guests. It's always clean and there are lots of different activities that I can do. Where are you going and what are you smelling?

The Y is super clean, staff are friendly, professional and helpful, and the facility has everything needed to make progress on physical fitness and good health.

Pool water/area are too cold.
They say it is "supposed" to be 84, but if they actually check, it is lower.
Kids are allowed to purposely splash, and I have seen them blow their nose in the pool.

When I attend the Shelton why it is usually because the pool at the Olympia Y is closed

Friendly staff who are constantly cleaning.

I feel the scheduling for classes and drop in programs could be improved

You need different seats in the cycling class for older people. It’s like sitting on a stick. Good grief, who invented those? There in one fuller seat that I was not allowed to use because my fanny wasn’t BIG enough!!!! I would purchase my own fuller seat, if I could.

I love the Shelton Y, but its frustrating how many classes cost extra. If you want to offer small group classes then just restrict the number that can register. We already pay $100 a month for our family to be members, I shouldn't be restricted on taking classes because it costs even more.

I encourage friends my age to join because of the great classes geared for us and the fellowship.

I have so much fun at the Shelton Y. I do all the yoga classes, Kelly is so knowledgeable, professional but also personable. The cycling sing a long is a hoot. If The Boomer class gets any more popular I feel like we are going to run out of room. Maybe have Angela train another trainer and add a class here and there. I have enjoyed Brad and Camille also.

The lifeguards and front desk personnel are friendly and seem to be well trained. I have also made friends with the maintenance crew. I think the management team is awesome. If I had any recommendations it would be to add a training class on using the Y app and Y 360. I feel like announcements of cancellations and new opportunities are sometimes missed. All and all the Y has a huge presence and impact on my life, in a positive way. Thank you for all you do.

front counter people are very friendly and welcoming and helpful.

More open swim hours for kids and families is all I want from both locations. The metrics on the rest of this survey are barely relevant to me outside that.

Bone density for Boomers is a hugely popular class and we don’t have enough bar bells for everyone. Please buy more.

Friendly staff, great instructor for Boomer exercise class, good variety of classes, welcoming atmosphere.

I love everything about this place. The employees are awesome. They are so friendly and nice. I especially like Makayla. She makes me feel special.

My two yo an four yo have learned how to around kids and devolve relationships

IloveTaiChiclass.Theyoungpeopleworkingatthefrontdeskaresopoliteandwelcoming.Everythingiscle

No protocol for covid

I like that the Shelton Y welcomes older aduts who want to reduce their risk of falling. Movement and strength building is important to older adults.

I highly recommend Shelton YMCA swim lessons to everyone I know, the teachers are patient, kind, knowledgeable, and effective. I feel very safe when my children are in the Shelton YMCA pool. I also highly recommend the basketball program for youth, I’m really impressed how the staff work with youth on so many different levels simultaneously. I hesitate slightly to recommend the jiu-jitsu programs my child is enrolled in, when I do recommend them to friends I let them know that my child is usually happy in the program, but that the lead instructor is a person who is does not demonstrate real understanding or capacity to instruct issues around fair fighting, consent, respect, the ethics of martial arts.

Friendly staff, clean and bright facility, modern equipment.

Our kiddo has leane

The Instructor is great very patient and caring

We love pokemon club! My son looks forward to it all week. The club now is pretty great, but he enjoyed it more when there was more active games in the larger room. Since they moved into the smaller room and cannot play the fun more active running games he has not enjoyed as much. The only feedback would be to be able to move back into the bigger room. It seems to be empty during the pokemon timeframe so it's a bit confusing why its been pushed into the small room. Other than that he very much enjoys it.

My first time at the Y. Love the Tai Jj Quan Class. The staff is so friendly.

great facility, a variety of programs and classes, excellent staff

I have been very happy with the programs offered by the Shelton YMCA. Both of my children are enrolled in programs and enjoy them.

Friendly and inclusive, clean facilities, and lots to do.

I enjoy the friendly front desk folks always greeting with a great hello and a a “have a nice day” when leaving. I am grateful for the great personal trainer I have worked with and the knowledge I gained through the experience. I am taking a Tai Chi class and it is great and the Brain Training class was was full of useful information.

Out of the few options that we have in Shelton, this YMCA is not only fair priced, clean and friendly but also accessible.

I like the variety of exercise classes and the quality of instructors. Staff are very customer friendly.

Facility is clean and well lit. Dressing rooms are small but adequate. If you are new you must blend in and get your groove.

See Sense of Belonging below. Also, we don't appreciate subsidizing the membership fees for others just because we've worked really hard and have earned a salary that the Y thinks should be used to pay for certain other people's memberships.

I wish that there was a lap pool.

Facilities are clean, lots of programs available for the mature person, LGBTQ friendly.

Simply the best staff and facility

The Boomer class led by Angela is not only fun but is making a big difference in my health. I am getting stronger and healthier.