Great customer service, friendly staff, clean facility, lots of classes

All the associates are very friendly and helpful.

Pleasant place to exercise

I think the Boomers class led by Angela Cannon is the most excellant way to gain strength and balance. Her class is so popular we run out of weights. I

There are 1-2 members that take up a lot of "space" when they are in the gym. Loud grunting, banging the weights down, and lately I've noticed there is a lack of personal hygiene that fills the entire gym with an odor. I don't say this to judge them, but it makes for a much less welcoming environment for the rest of us. I don't believe a family gym is a place for people to be slamming weights down, and grunting loudly to disturb folks working out nearby.

I love the instructors!!
The locker room is cold & the floor is always wet, the pool area is cold & drafty.
More benches would be nice.
An additional clock that’s visible from the sink area would be so nice.
Wall mounted hairdryers would be a great addition, especially in the winter months. It’s not easy going out side to the parking lot in freezing weather with wet hair.

Lots of choices for exercise, friendly staff, clean, big asset to community

I like how welcome I feel. I like the camaraderie between the employees and the guests. It's always clean and there are lots of different activities that I can do. Where are you going and what are you smelling?

The Y is super clean, staff are friendly, professional and helpful, and the facility has everything needed to make progress on physical fitness and good health.

Pool water/area are too cold.
They say it is "supposed" to be 84, but if they actually check, it is lower.
Kids are allowed to purposely splash, and I have seen them blow their nose in the pool.

When I attend the Shelton why it is usually because the pool at the Olympia Y is closed

Friendly staff who are constantly cleaning.

I feel the scheduling for classes and drop in programs could be improved

You need different seats in the cycling class for older people. It’s like sitting on a stick. Good grief, who invented those? There in one fuller seat that I was not allowed to use because my fanny wasn’t BIG enough!!!! I would purchase my own fuller seat, if I could.

I love the Shelton Y, but its frustrating how many classes cost extra. If you want to offer small group classes then just restrict the number that can register. We already pay $100 a month for our family to be members, I shouldn't be restricted on taking classes because it costs even more.

I encourage friends my age to join because of the great classes geared for us and the fellowship.

I have so much fun at the Shelton Y. I do all the yoga classes, Kelly is so knowledgeable, professional but also personable. The cycling sing a long is a hoot. If The Boomer class gets any more popular I feel like we are going to run out of room. Maybe have Angela train another trainer and add a class here and there. I have enjoyed Brad and Camille also.

The lifeguards and front desk personnel are friendly and seem to be well trained. I have also made friends with the maintenance crew. I think the management team is awesome. If I had any recommendations it would be to add a training class on using the Y app and Y 360. I feel like announcements of cancellations and new opportunities are sometimes missed. All and all the Y has a huge presence and impact on my life, in a positive way. Thank you for all you do.

front counter people are very friendly and welcoming and helpful.

More open swim hours for kids and families is all I want from both locations. The metrics on the rest of this survey are barely relevant to me outside that.

Bone density for Boomers is a hugely popular class and we don’t have enough bar bells for everyone. Please buy more.

Friendly staff, great instructor for Boomer exercise class, good variety of classes, welcoming atmosphere.

I love everything about this place. The employees are awesome. They are so friendly and nice. I especially like Makayla. She makes me feel special.

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I like that the Shelton Y welcomes older aduts who want to reduce their risk of falling. Movement and strength building is important to older adults.

Friendly staff, clean and bright facility, modern equipment.