Jacob and Sergio were amazing! They kept me informed throughout the project and were willing to teach me some things along the way. I felt very assured by their experience and expertise.

The process was not complicated. The project manager kept us informed throughout the process, the installers were professional and warm, and they took my needs and into consideration and communicated effectively. The whole experience was great.

I would never recommend this company for anything! It took a month to install the tub.

On time, professional, friendly, attention to detail.

Not having to deal with/coordinate the various trades individually either directly. Renuity having a direct line to Kohler.

There was a lack of coordiontion between the plumber and the shower installation crew.

I appreciated the install time, i.e., two day window.

We were told during the sales visit that the glass shower doors would not get water spots. And that the shower pan was nonslip
This is not the case. The glass is ordinary glass. Just has some Rainx on it. The shower pan is slippery.

Only concern was the initial slipperyness of the floorpan, which was then solved by the texturing treatment.

The Sales Representative, staff members and installers were polite, honest, professional, followed through all they had promised. We greatfully thank you.

Arrived with giving me a notice how soon they would be here. Answered any questions I had. Cleaned up. Did a great job. They were great!

We would highly recommend Reunity to family and friends. The materials used are high quality and the installers were very professional, informative, respectful and helpful. Very happy with the results.

Appreciated, no pressure sales pitch. Installation took 3 days not two, but unexpected things do come up with remodels.

Alex was amazing and informative. The installers mated our wood around the bathroom door

The guys that did the work were great. Explained everything and went through process with me

great choices, quick install when begun but high prices

I'll tell it how I feel the third salesperson was nice the installers were good materials quality above average and better than jacuzzi

The result was exactly as promised.

installation was excellent. Start of project was delayed because parts weren’t available. Payment process has had. rey poor communication.

High quality

Renuity was quick to respond to my request for a quote and the salesperson came within the week. The product came faster than expected and the installation crew was professional and cleaned up the area well.

I have already recommended to two of my neighbors. They were quite impressed by the new shower.

On time, quality work. Final product as expected.

had t have workmen out more times than was expected

Communication was very good!

The sales pitch did not mention that the control would not have separate controls for the temperature and volume. That would not have been a deal breaker, but I would have liked an explanation as to why. When it came to installing the hydra rail, it would have been nice to have had the fixture unpacked to see where it might go best rather than having to just guess and visualize, particularly since how low the lower shower head will adjust to is an unknown. We thought the rail would go lower and ended up with a placement we would have liked about 3" lower. The shower curtain rod was placed several inches too high.

A little pricey. But ease of ordering and installation process were good.

Reunity did a great job of communicating and showing up on time, working hard.

The unit turned out better than expected. The work was done very professionally with attention to quality. We are very satisfied with the results.

Everyone from the sales representative to the building contractors/workmen did an outstanding job.

Salesman was knowledgeable and honest. The installation went as promised because the installation team was very good. Now that it is done, we have the best shower I have ever used.

Already recommended to Bill & Diane Haury in Ground Mounds, WA and they had a shower installation. Impreessed with product and installation.

The end product is really nice. The installers were friendly, efficient and so careful to keep the house clean!

From initial rep at Costco to the saleman and then the installers and plumber all personnel handled everything with a smile and great competence.

Shower was much too expensive and workmanship was disappointing. It took much longer to schedule the install and required my proactive follow up to find solutions for scheduling due to part shortages. installation took longer than advertised.

The time from placing the order to installation was much long than anticipated.

Well everything went well with the install except the handle from the water was hot to cold instead of cold to hot, you came up and got it fixed after 2 phone calls. Not impressed with the shower head will see what my wife says. The drop down seat had protective tape still on it, that was removed when the hot to cold problem was fixed. I spent alot of money on this and my expectations were not that impressed by everything however it was much better than what I had.

Great product and great service

I considered other products that were slightly less expensive, but none had the style and appearance of the Kohler product.

Job described well. Finished on time. Quality workmanship and products.

The new shower exceeds expectations!

Installers need supervision to make sure things are being done right. Our installers were NOT long time employees and were new to this work. If it goes over the 2 days quoted, the same installers should finish the job so everyone is on the same page to prevent mistakes that have to be corrected later.

Karen had her presentation spot on and was on time and impressed me.

The men that worked on our shower installation were excellent. They were on time, very professional, and clearly explained all the work.

Nobeel was very professional, polite, and very thorough in cleaning up throughout the entire project. :-)

We call the crew The Dream Team! We've worked with so many contractors in our 6 homes (4 were historical beauties) and there's only two other contractors (Andrew Granger Roofing Co. and Matson Electric) that fall into the "10" category!

Knowledgeable sales person. Samples of material were available. Installation as promised.

The cost of the shower replacement was extremely high but the project was done very well. The delay in the project start date was unusually long.

Very professional both at the sale and the installation process. Good communication through the whole process and the new shower is beautiful.

On time, hard working and very clean.