The knowledge the team provided and the communication was beyond expections.

Schoenherr Roffing provided a well specified product at a good price.

Met all the requirements detailed in their quote. Exceeded expectations.

The shingle installation went very well and was completed in one day. The area was cleaned up very well after the work was completed even though there was snow on the ground. As promised they came back after the snow melted to make sure the area was cleaned up and no nails were on the ground.
They were responsive on a timely basis and did what they said they would do. Very pleased.

I would give a three star or mid quality for roofing but a poor quality if roofing and gutter replacement are included with the work. Gutter work is not their specialty.They don't have enough workers for this secondary job and therefore takes away satisfaction from the customer.

I am overall pleased with the results of Schoenherr's work, but there were some communication issues, some of which were due to abrupt staffing changes, but others were caused by misalignments between the sales/management staff and the folks who actually did the work.

Absolutely not. Communication and coordination was a pain. Dylan's communication was lacking, and often incorrect. Felt as though we could never get ahold of the right person to get any answers. I will actively tell friends NOT to use Schoenherr.

The sales person came to my home went over types of roofing materials and described in detail how they would be applied. Also did a attic and roof inspection first before going over the roofing materials.

Fantastic experience from quote to final review.

From the sales team to the project management to tear off and install and finally clean up. All went as promised and delivered a final product that was professional and very high quality. The value proposition was exactly what any homeowner should expect.

Salesperson noted and complimented us on our landscaping and assured us that the flower beds would be well-protected. That did not happen. Plants were not adequately covered or protected. Many were smashed and covered with debris. This also happened to our white picket fence.

No comments

Love the mission and values of not only the sales team but the company as a whole. The company was efficient and very clear with communication though the entire process.

It’s a nice looking roof but you need to improve your follow up.

Definitely not the "5-star" experience I was led to believe I would receive.

Likely to never recommend

Friendly, did a great job

Worst after sale response. No city permit received and after roofing I still see leaks which was supposed to get fixed while replacing the roof

work crew worked hard keeping my yard debris free

Eric Kleiman was very informative and did not pressure me into buying anything I did not want.

Friendly. Went over all the options. Comprehensive inspection and quoting process

Hire workers that can speak English ….. I don’t know …but I assume that they are possibly in the country illegally…… I had questions and concerns about the job .. I asked but not 1 person on the job site could speak English….. hire legal Americans…. They’re competent and hard working too

The sales team was great, the price was affordable and honest. The work was done efficiently and in a professional manner..

Don’t know if I can at this time

They put me on the back shelf and forgot about me