I felt like they were a good company, but the person who ran the job didn't communicate as properly as they could've in regards to the job and when it would start and end. I think the guys can do a better job communicating with the owners. The owners let us know what was going on with emails.

They could promptly return calls and leave messages when possible.

Professional, courteous and provided prompt service

Dustin was a pleasure to work with.

He spent a good amount of time with us and explained everything carefully. He walked us through the entire process of what it will entail when we remove the flooring and put down a wood floor.

Vincent was great

Every quick response,through job completed very fast

All the team members are exceptional and extremely customer centered! Thank you!

I am likely to recommend them to a friend because they were very professional. One worker left his tools here and I contacted him to come get it. He and they were very nice about it.

Very professional and did an amazing job

The process was making an appointment went smoothly. I delayed getting the demolition started because of the upcoming holidays. They were understanding of my situation and willing to work with me.

Zach Pagels was an excellent ambassador of your brand. He was a delight to work with.

Very responsive, timely and professional. Rene was so good at explaining what was going to happen and at answering my questions. He returned my phone calls very promptly--if he hadn't been able to answer, which he usually did.

Prompt service once we reported water damage. They showed up same day for an assessment. Great communication throughout the process. Would absolutely use again if we have water damage in the future.

Very friendly

Took personal belonging and has yet to return

Didn’t hear from you for two weeks and I was told twice you’d come by daily to check my moisture levels and you didn’t do that either time. I had to call.

I called you for service once back in November. When we checked their work, there was no problem and that was it. They did everything they said they'd do.

Sam and his team were great!

Did good, earned high marks

The staff personnel were courteous and polite. They explained specifically what they were going to do.

They were professional, friendly, and did a quality job.

Work was done in a professional manner, and we were kept abreast of all steps of the cleanup. I would highly recomend Rytech of Gainsville.

Great response
Robert of Rytech was professional and knew his profession

They were prompt and on time for every appointment, and provided excellent service!!!!

The crew was great! Dillon kept me informed at every step! Thank you.

Rytech was prompt, informative, and helpful.

Time is not a virtue for Rytech. Expertise is not a virtue for those folks and communication is not a virtue.

The technicians were prompt, knowledagble, and friendly.

I loved the quality of the work. The people were very nice, cordial, and on time. They catered to my expectations and then far exceeded them. My wife is very happy.

We have used Rytech for two jobs now and been quite pleased with the service both times! Very professional, jobs done to perfection, timely, and thorough. We would highly recommend to anyone who needed remediation. Pricing was in line. The Supervisor, Warren Black, was easy to work with and always professional. Great experience working with Rytech.

I guess they did okay on the water damage mitigation project. There was very little communication about what they were doing and why.

Sergio and Chris did a good job. They were responsive and genuinely committed to doing the job right.

My wood floor was scratched by the long sofa.

The guys were very professional and wonderful. They had great attitudes; they came in, answered questions I needed answered, and even helped me with questions that I thought I needed to do extra on, saying no, that they would take care of it.

The Rytech service team was outstanding—they handled my demolition issue quickly and with great care. I especially appreciated their consistent communication and regular updates on the progress in my home. I highly recommend Rytech for any home restoration needs.

Excellent service

The young man, Mitchell was very professional and thorough throughout the process.

Rytech was very detailed. They kept me abreast of what was going on. I would definitely use them again.

The techs cut a very large and uneven hole that was hard to patch and did not look good when it was done. The tarps blew off the roof twice and I had to call them and tell them my house was not protected. I called and called to ask a question about the rest of the bill that I wanted to pay after insurance and I left several messages and no one called me back or ever answered the phone. I got another bill in March and this happened in Oct of last year. Super unprofessional and I let my insurance know too.

The response to our call for help with our plumbing leak was very quick. The company representative was friendly, professional, empathetic and effective in dealing with our issue. We were very pleased with the help we got and the results after all was completed. Thank you Rytech and Neil Jones!

They need to pick up their equipment on time and not leave it for additional days to charge my insurance. It was supposed to be there for two days and the equipment was there for a week.

Communication for scheduling the storage pod deliverance was packing was unclear. Otherwise I was pleased with the work.

Brady Screws is the best. He explained the process and answered all my questions.

Total job completed quickly and professionally.

Quick response. Professional knowledgeable staff

Rytech came in after another company didn’t finish the job. They were more professional and did a much better job at a lower cost!

All team members were very professional.

They did a very good job. As a matter of fact, it hadn’t been long since they left to finish up some work. They did a very good job. I am very pleased with the quality of work and the way they responded to me. They were very friendly.

Rytech Restoration's service was incredible.