Rose Remodeling - Bay Area - Concord, CA 94520

Ortiz

Verified · Richmond, CA · May 27 2026

Sackett

Verified · Hayward, CA · May 20 2026

Hammond

Verified · Rio Vista, CA · May 18 2026

Lamb

Verified · Livermore, CA · May 14 2026

Response

Rose Remodeling - Bay Area Thank you for taking the time to share your feedback, Lamb. We appreciate your business with Rose Remodeling - Bay Area and are grateful that Nick, Christian, and Bartolo provided you with professional service throughout your project. While we're pleased that everything met your expectations, we always strive to exceed them and create truly exceptional experiences. If there's anything we could have done differently to make your project outstanding, we'd love to hear from you. We hope you're enjoying your newly remodeled space and would welcome the opportunity to assist you with any future projects. Thank you for choosing Rose Remodeling - Sacramento and Rose Remodeling - Bay Area.

Review in American Canyon, CA

Verified · American Canyon, CA · May 12 2026

Rose Remodeling was super easy to work with. We love the finished product.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - The ease of working with them met my expectations.

Response

Rose Remodeling - Bay Area Thank you so much for your wonderful feedback! We're thrilled that you love your new shower and found Rose Remodeling - Bay Area super easy to work with. We appreciate you highlighting Nick's knowledge, Bartolo's professional workmanship, and the quality of materials used. We're glad the communication issue between sales and project management was resolved quickly, though we sincerely apologize for any initial confusion. Your feedback helps us continue improving our coordination processes. It was our pleasure to work on your project, and we'd be honored to assist you with any future remodeling needs. Thank you for recommending Rose Remodeling - Bay Area!

Viola R.

Verified · Antioch, CA · May 11 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - They were very polite.

Response

Rose Remodeling - Bay Area Viola, I sincerely apologize for the disappointing experience you had with Rose Remodeling - Bay Area. The quality issues you described and the need to hire another contractor to correct our work is completely unacceptable and falls far short of our standards. I'm truly sorry that you had to repeatedly follow up with our team and that neither Joshua nor Christian met your communication expectations. While I'm glad our crew was polite, politeness cannot make up for subpar workmanship and materials. You deserved so much better, and I want to make this right. Please contact me directly so we can discuss an appropriate resolution. We value your feedback and the opportunity to regain your trust.

Irwin

Verified · DUBLIN, CA · May 10 2026

Nicole C.

Verified · Napa, CA · May 01 2026

Response

Rose Remodeling - Bay Area Nicole C., I'm deeply sorry for the frustrating experience you had with Rose Remodeling - Bay Area and Rose Remodeling - Sacramento. The installation issues, communication breakdowns, and unprofessional conduct you experienced fall far below our standards.

Kathy B.

Verified · San Jose, CA · Apr 30 2026

Response

Rose Remodeling - Bay Area Thank you so much for your wonderful feedback, Kathy B.! We're thrilled that Katia, Morgan, and Bartolo provided you with such excellent service throughout your bathroom project. It's fantastic to hear that you appreciated our family-run approach and in-house installation team. We sincerely apologize for the delay with your four-corner shelf. This is not the standard we hold ourselves to at Rose Remodeling - Bay Area. Please know that we're working diligently to get your replacement shelf manufactured and installed as quickly as possible. We truly appreciate your patience and the opportunity to complete your project to perfection. Thank you for choosing Rose Remodeling - Bay Area, and we look forward to serving you again in the future!

Ferrat

Verified · San Mateo, CA · Apr 28 2026

Additional comments

Areas For Improvement

Areas For Improvement - They are profesional and love the quality and it is very affordable I am very pleased

Areas Of Satisfaction

Areas Of Satisfaction - They made my bathroom really nice in very short time

Response

Rose Remodeling - Bay Area Ferrat, thank you so much for this wonderful feedback! We're thrilled that Katia, Christian, and Nicholas delivered such an exceptional experience from start to finish. It's fantastic to hear that we transformed your bathroom beautifully in such a short timeframe while maintaining the professional service and quality materials Rose Remodeling - Bay Area is known for. We're especially pleased that you found our services affordable without compromising on quality. Your recommendation means the world to us, and we'd be honored to help with any future projects. Thank you for choosing Rose Remodeling - Bay Area!

Moritomo

Verified · Dixon, CA · Apr 27 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - all so far

Response

Rose Remodeling - Bay Area Thank you so much for your wonderful feedback, Moritomo! We're thrilled to hear that Rose Remodeling - Bay Area has met or exceeded your expectations across the board. It's fantastic that Christian kept you well-informed throughout the project, and we're especially pleased to hear Max's expertise and efficiency made such a positive impression on you. We appreciate your patience as you continue to evaluate the quality of materials with more usage. Your likelihood to recommend us means the world to our team. We look forward to serving you again in the future!

Review in Mountain View, CA

Verified · Mountain View, CA · Apr 18 2026

The scheduling to get the permit from the city took quite a while when I was told the work was about to start. Rose Remodeling should take that into account during the planning.

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - Rose Remodeling met my expectations with the installation. Everything seems to be working well.

Response

Rose Remodeling - Bay Area Thank you for taking the time to share your detailed feedback with Rose Remodeling - Bay Area. We're pleased to hear that the installation is working well and that you're satisfied with the quality of materials used. However, we sincerely apologize for the permit-related scheduling delays and the miscommunication about the project start date. We understand how frustrating it is when timelines shift unexpectedly, and we'll work to better account for permitting processes in our planning going forward. We're also sorry about the caulking cleanup issues you experienced. This falls short of our standards, and we should have left your space spotless. Please reach out so we can address this properly and ensure you're completely satisfied with your project.

Moore

Verified · Benicia, CA · Apr 07 2026

Response

Rose Remodeling - Bay Area Moore, thank you so much for this outstanding feedback! We're absolutely thrilled that Rose Remodeling - Sacramento exceeded your expectations in every area of your project. It's wonderful to hear that Joshua provided knowledgeable guidance, Christian kept you well-informed throughout the process, and Yellow Hat Construction, Inc. delivered professional, high-quality workmanship. Your recognition of our materials quality and thorough product demonstration means the world to our entire team. We're honored by your willingness to recommend Rose Remodeling - Sacramento to friends and truly appreciate your trust in us. Thank you for choosing us for your remodeling needs!

Martin

Verified · Sonoma, CA · Apr 06 2026

Additional comments

Sales Knowledge

Sales Knowledge - Josh was a really nice young man. What always tickles me is when someone says, “Do you have any questions?” And one does not know what to ask. I always say, “I probably will as soon as you leave!” We did!

Installation

Installation - We had two sets of installers. Two men were here on Day 1 and two more on Day 3 and Day 4. Though Arabic was their preferred language, we were able, I think, to converse to an appreciable degree. They were all very nice guys and they did nice work.

Areas Of Satisfaction

Areas Of Satisfaction - The look is exactly as we agreed to with the sales person.

Response

Rose Remodeling - Bay Area Martin, thank you for your detailed feedback and for choosing Rose Remodeling - Sacramento. We're delighted that Joshua and the Yellow Hat Construction team delivered quality work that matches your vision, and that you had great conversations throughout the process. I sincerely apologize that we haven't yet addressed the ceiling marks and panel finishing issues you reported to Christian. This follow-through gap is unacceptable, and I'm personally looking into this today to ensure we schedule someone to complete this work promptly. You shouldn't have to climb ladders or wait for resolution. I also apologize for the inspection scheduling confusion that delayed your project. We're committed to making this right and ensuring Rose Remodeling - Sacramento earns your full confidence. Please expect contact from us very soon.

Granath

Verified · San Jose, CA · Mar 24 2026

Additional comments

Areas Of Satisfaction

Areas Of Satisfaction - I expected good work and got it.

Response

Rose Remodeling - Bay Area Thank you for your positive feedback, Granath! We're thrilled that Rose Remodeling - Bay Area met your expectations. It's wonderful to hear that Nick's workmanship impressed you, and we appreciate your kind words about Brandon and Ryan. We're glad we could quickly address the issue with the grab bars to ensure everything matched perfectly. Your satisfaction is our priority, and we're delighted that our team's efforts, from sales to installation, contributed to a great experience. We value your recommendation and look forward to serving you again in the future.

Cozad

Verified · Fairfield, CA · Mar 15 2026

Response

Rose Remodeling - Bay Area Cozad, I sincerely apologize for the disappointing experience you had with Rose Remodeling - Bay Area. As a construction professional, your feedback is particularly valuable. We deeply regret the issues with material procurement, scheduling delays, and communication breakdowns you encountered. Your concerns about manpower, attention to detail, and language barriers are taken very seriously. We acknowledge that we fell short in meeting your expectations across multiple areas, including project coordination, installation process, and product demonstration. Please know that your feedback will drive significant improvements in our operations. We would like the opportunity to make this right and restore your trust in Rose Remodeling - Sacramento and Rose Remodeling - Bay Area.

Dhesi

Verified · Dublin, CA · Mar 15 2026

Response

Rose Remodeling - Bay Area Dear Dhesi, Thank you for your feedback on your experience with Rose Remodeling - Bay Area. We appreciate your recognition of our salesperson's knowledge and Morgan's helpfulness. However, we sincerely apologize for falling short of your expectations regarding the quality of maintenance and project timeline. At Rose Remodeling - Sacramento and Rose Remodeling - Bay Area, we strive for excellence in all aspects of our service. We take your concerns seriously and would like to address the issues you've raised. Our team will review the maintenance quality and project timeline to ensure we deliver on our promises in the future. Your satisfaction is our priority, and we value this opportunity to improve our services.

Branchcomb

Verified · Suisun City, CA · Mar 09 2026

Additional comments

Sales Knowledge

Sales Knowledge - He wasn’t overly aggressive trying to sell us the project

Areas For Improvement

Areas For Improvement - None

Areas Of Satisfaction

Areas Of Satisfaction - Very happy with the project and I would recommend Rose modeling.

Response

Rose Remodeling - Bay Area Thank you for your glowing recommendation, Branchcomb! We're thrilled that you're very happy with your project at Rose Remodeling - Bay Area. It's wonderful to hear that Joshua wasn't overly aggressive during the sales process, and that Nicholas provided awesome workmanship. We're glad Morgan kept you informed throughout the project. Your satisfaction with the quality of materials and the product demonstration is greatly appreciated. We're honored by your willingness to recommend us and thank you for choosing Rose Remodeling - Sacramento and Rose Remodeling - Bay Area for your remodeling needs. Your trust in our services means the world to us!

White

Verified · Vacaville, CA · Mar 09 2026

Getting a shower project done as we did, we did not know what to expect. You hear so many stories of remodeling gone wrong, but we truly picked the right company for our job and will recommend them over dnd over again, Thank You Rose Remodeling.

Additional comments

Areas For Improvement

Areas For Improvement - They did not fall short in any category. Everything turned out better than expected.

Areas Of Satisfaction

Areas Of Satisfaction - Love the final shower project. Could not believe the beauty and functionality of the shower once it was done. So very happy.

Response

Rose Remodeling - Bay Area White, thank you for your glowing review of Rose Remodeling - Bay Area! We're thrilled that your shower project exceeded expectations and that you'll recommend us. It's wonderful to hear that our team, including AftanMarie, Morgan, and Carlos, provided excellent service throughout the process. We take pride in delivering high-quality materials and workmanship, and we're delighted that the final result impressed you with its beauty and functionality. At Rose Remodeling - Sacramento and Rose Remodeling - Bay Area, we strive to make every remodeling experience positive, and we're grateful for the opportunity to serve you. Thank you for choosing us for your project!

Choy

Verified · Alameda, CA · Mar 06 2026

I am not satisfied with the whole project.

Response

Rose Remodeling - Bay Area Dear Choy, I sincerely apologize for your unsatisfactory experience with Rose Remodeling - Bay Area. We deeply regret the project delays, issues with the tub, and the quality concerns you've raised. I'm particularly concerned about the miscommunication regarding payments and the unprofessional behavior you encountered. Please know that this falls far short of our standards at Rose Remodeling - Sacramento and Rose Remodeling - Bay Area. We appreciate your feedback on areas where we met expectations, such as the salesperson's continued support. We would like the opportunity to address your concerns and make things right. Our team will be in touch to discuss how we can resolve these issues and restore your trust in our services.

Review in San Jose, CA

Verified · San Jose, CA · Mar 05 2026

Timely....minimal delays quality workmanship

Response

Rose Remodeling - Bay Area Thank you for your positive feedback about Rose Remodeling - Bay Area! We're delighted to hear that our team delivered timely service with minimal delays and quality workmanship. It's great to know that you found our salesperson knowledgeable, our project coordinator communicative, and our installer professional. We appreciate your satisfaction with the materials used. We're committed to maintaining this high standard of service. While we're glad the installation team demonstrated the product, we'll work on improving this aspect to ensure it fully meets your expectations. Thank you for recommending us – we look forward to serving you again in the future!

Review in San Mateo, CA

Verified · San Mateo, CA · Feb 20 2026

Rose Remodeling had some hiccups with the inspection and firewalling.

Response

Rose Remodeling - Bay Area Thank you for your feedback on Rose Remodeling - Bay Area. We're pleased to hear you were satisfied with our sales team, installation quality, and materials. We apologize for the hiccups with the inspection, firewalling, and the delay in removing materials. These issues don't reflect our usual standards. We're committed to improving our project coordination and post-installation processes. Your input helps us enhance our services. Despite these challenges, we hope you're enjoying your remodeled space and would consider giving Rose Remodeling - Sacramento or Rose Remodeling - Bay Area another opportunity to serve you in the future.

Rainbolt

Verified · Marysville, CA · Feb 15 2026

They do good work but very high priced just for a shower

Response

Rose Remodeling - Bay Area Thank you for your feedback, Rainbolt. We're pleased to hear that you appreciate the quality of our work at Rose Remodeling - Bay Area. We understand your concerns about pricing for the shower project. While we strive to offer competitive rates, our focus is on delivering premium quality and lasting value. We're glad you found our salesperson knowledgeable and our installer professional. We'd love to discuss how we can better align our services with your expectations for future projects. Your input helps us improve, and we hope to have the opportunity to serve you again with an experience that fully meets your needs.

Kent

Verified · Martinez, CA · Feb 14 2026

Josh explained everything very well. He wasn’t pushy. He helped us get to the price we were comfortable with.

Additional comments

Product Walk Through

Product Walk Through - Serhii did a wonderful job. He kept us informed of his progress and completed the job in a timely manner.

Response

Rose Remodeling - Bay Area Kent, thank you for your glowing review of Rose Remodeling - Bay Area! We're thrilled to hear that Josh provided such a positive experience, explaining everything thoroughly and helping you reach a comfortable price point without any pressure. It's wonderful to know that Serhii's installation work was equally impressive, keeping you informed and completing the job efficiently. Your satisfaction with our team's knowledge, communication, professionalism, and the quality of materials used means a great deal to us. We truly appreciate your recommendation and look forward to serving you again in the future!

Falkenberg

Verified · Turlock, CA · Feb 03 2026

We have already shared our very favorable experience with friends and family

Additional comments

Sales Knowledge

Sales Knowledge - Very helpful and have excellent follow-up

Project Coordinator

Project Coordinator - Great communication with good recomendations very good with which to work

Installation

Installation - Very professional and excellent attention to detail

Product Walk Through

Product Walk Through - Accomplished with the lead installation person, very thorough and was a good experience

Quality Of Materials

Quality Of Materials - One of the reasons we selected Rose Remodeling

Areas For Improvement

Areas For Improvement - Nothing of substance, good communication between the Rose Remodeling team and the Rose office.

Areas Of Satisfaction

Areas Of Satisfaction - We are very happy with the results and have shown to all our family and guests as they visit our home.

Rose Remodeling - Bay Area

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