Installation - We had two bathrooms remodeled and there were two different subcontractors. I was thrilled with the second set for the master bathroom. The other was touch and go. I didn't feel that I was respected. I would rate the master bath 5 stars and the other bathroom 4 stars.
Areas For Improvement - No areas fell short of my expectations. They followed through on everything.
Installation - Eugene was great
Quality Of Materials - So far, it looks good. Haven't used the shower as we are still finishing the floors.
Areas Of Satisfaction - very professional installer and company overall
Quality Of Materials - The project looks very good.
Areas For Improvement - Rose Remodeling did not fall short of my expectations.
Areas Of Satisfaction - The project turned out better than I thought it would, and I am enjoying it almost every day. Ruslan and Rose Remdoeling were very professional and provided a good job with quality work. I am quite pleased with the project.
Sales Knowledge - He wasn’t overly aggressive trying to sell us the project
Areas For Improvement - None
Areas Of Satisfaction - Very happy with the project and I would recommend Rose modeling.
Getting a shower project done as we did, we did not know what to expect. You hear so many stories of remodeling gone wrong, but we truly picked the right company for our job and will recommend them over dnd over again, Thank You Rose Remodeling.
Areas For Improvement - They did not fall short in any category. Everything turned out better than expected.
Areas Of Satisfaction - Love the final shower project. Could not believe the beauty and functionality of the shower once it was done. So very happy.
Final Quality: 6 Out of 5 stars. However we had some initial challenges with communication and meeting expectations early on. The installer didn't show the first day and there was no communication to that extent which started us all off on the wrong foot.
Product Walk Through - Great install though the hot water level required a warranty call back.
I am not satisfied with the whole project.
Timely....minimal delays quality workmanship
Quality Of Materials - Mr Ruben did excellent job
Areas For Improvement - Every thing looks great
Areas Of Satisfaction - Sitting chair we love it
The quality of the work
Sales Knowledge - Explained everything clearly and clearly answered my questions
Project Coordinator - Happy with follow-up and keeping me apprised of the oroject
Installation - Installed earlier than originally planned. Only took a little over 2 days.
Product Walk Through - Follow-up was a pleasant surprise and the work was inspected thoroughly
Quality Of Materials - Very happy with the install and material used. Kept informed as the project proceeded with clear explanation of stages of priject
Areas For Improvement - None
Rose Remodeling had some hiccups with the inspection and firewalling.
They do good work but very high priced just for a shower
Josh explained everything very well. He wasn’t pushy. He helped us get to the price we were comfortable with.
Product Walk Through - Serhii did a wonderful job. He kept us informed of his progress and completed the job in a timely manner.
Areas For Improvement - I was satisfied
Areas Of Satisfaction - Speed
Although the work was okay, I was blindsided finding out after the job was completed that I had a separate out of pocket fee for the permit. I was NOT told this be your salesman. Just horrible!! Thank God I was able to pay it.
Project Coordinator - Graham showed massive patience, calmness and friendliness with me through the whole project and I know at times that had to be hard. He did some follow up work after the job was completed with no hesitation and with an eagerness to please that I really appreciated.
Installation - Rubin was here every day and worked quietly and steadily until the job was done. the only interruptions were when I interrupted him with questions, etc. He is a very patient and respectful person that I would trust like my own. I Left him alone for trips to their grocery store and other small errands and had no problem with that at all. The group as a whole was amazing!
Product Walk Through - Yes, with clarity and patience
Areas For Improvement - I have already passed on the word of how great Rose remmoldeling and their staff is and they now have a new job set in March with one of my relatives. I have no areas of the excelllent job that need any improvement.
Areas Of Satisfaction - The finished job was great but the most surprising and faultless and totally appreciated was the patience, manners, and respect they showed me 100% of the time. I highly recommend these friendly and professional people for any job you may want done.
Excellent from John to project manager and every single contractor all top notch!
Sales Knowledge - We would call John again. He understood the urgency of our situation.
Project Coordinator - Richard called me everyday to insure the job was on point. LOL. That was very cool.
Installation - Several different expert installers. All were friendly and left our home spotless!
Areas For Improvement - Exceeded our expectations.
We have already shared our very favorable experience with friends and family
Sales Knowledge - Very helpful and have excellent follow-up
Project Coordinator - Great communication with good recomendations very good with which to work
Installation - Very professional and excellent attention to detail
Product Walk Through - Accomplished with the lead installation person, very thorough and was a good experience
Quality Of Materials - One of the reasons we selected Rose Remodeling
Areas For Improvement - Nothing of substance, good communication between the Rose Remodeling team and the Rose office.
Areas Of Satisfaction - We are very happy with the results and have shown to all our family and guests as they visit our home.
The quality and workmanship
Project Coordinator - Communicated very will and kept us informed and resolved the color that was chisen
Installation - Eugene was awesome! Very knowledgeable, was very detailed in his craftsmanship!
Product Walk Through - Eugene explained and showed us how it worked
Quality Of Materials - Very good! You can tell everything was very well made! Doors, grab bars & fixtures were higher end!
Areas Of Satisfaction - Craftsmanship! And materials used, including fixtures
Installation - Nick did a good job.
Areas Of Satisfaction - Looks like a good job
The installer does all-around clean skillful work
Areas Of Satisfaction - Professional installation and daily cleanup to our satisfaction.
Installation - Mohammad Mohammadi was was amazing! Excellent work ethic, knowledgeable and polite. I applaud Rose for working with such great contractors.