Working with Riverwood has been the best experience with the builder we have ever had! Every person we meet and work with on the Riverwood team is Goldstar. People skills, follow up, attention to detail, and most importantly, every person is simply a joy to work with! From working with Tamara, who sold our home to us to Sean the neighborhood supervisor who is Goldstar all around and has been so good to us, to Mark H who is the best follow up person ever for home service, to Tina who’s always so nice to respond to our inquiries via email, our experience with Riverwood Homes is off the charts awesome! And May we also say thank you to the extraordinary president of the company who puts quality in every detail of his homes. We know the difference. And at every turn, the president made a decision to provide quality over cheaper options in building our home. The president’s attention to quality receives a standing ovation! And oh yes, your contractors are off the charts awesome! We have connected with the person who installed the floors, your painters, the wonderful team and installs garage doors, your contractors are also Goldstar! To the president of Riverwood, we give a standing ovation with deepest gratitude for your leadership – your extraordinary leadership, which is noted in the details of our homebuyer Experience. . Thank you for being so good to our community! Thank you for such an extraordinary home owners experience!
Matthew Blaylock was great in the sales and home delivery. He was very responsive and responsible in this entire process from contract to delivery.
We found several mistakes as the home was being built and after. Several times we had to remind the builder to fix before closing. For the price, we expected greater quality.
We bought a built home, but was easy to have a few paint and flooring changes made, which was critical to the purchase. Really love the house and the quiet neighborhood.
Not everything went completely smooth, but the kinks were worked out quickly at high satisfaction.
Great quality home. I have recommended to several already but don’t have friends ready to buy at the moment.
Well built home with great follow up on minor repairs!
The process of buying our home was made simple. Sam answered all of our questions and was very responsive. Everything went smoothly and stress free.
Riverwood was unable to work with us regarding closing date. At the beginning of the process we made it clear a 4th quarter close would be extremely problematic for us. While we were told you would work with us as much as possible, this issues seems to have gotten zero actual consideration. Warranty followup been non existent. We are happy with the quality of the home.
Great quality built home. Beautiful home.
The entire process was great. Friendly and informative. Tamara was great to work with.
The home appears very well made and has a lot of added features that might be seen as extras on some other home
It was a pleasure to work with Riverwood homes. we feel Iike the quality of their work was really good, and it is good to know that we worked with somebody local to the area. We worked with Matthew, and he was fantastic, professional and efficient.
Provide luxury for a home titled as luxury. Improve selection of fixtures, maintain a consistent HOA, improve landscaping, ensure home ready when the buyer purchases the home. Make the sale about the customer, not about closing on time.
Everyone working at Riverwood Homes is super nice and really thorough at walking through the process. This is our first time buying a home. Everyone was on top of explaining the process and ensuring we had a good experience both inside and outside of Riverwood Homes' walls. I think the process is great and really easy to walk through.
Could benefit from a financial consultant on site.
Riverwood Homes' depth of experience in NWA and level of attention to quality and customer service is second to none. I love that Riverwood Homes is local and everybody from my initial contact, Matthew, to my agent, Jacki, to Mary in the Design studio, to Rodney the construction superintendent, to Nick with the warranty department and Sam has been so professional, knowledgeable, and helpful. They all contributed to make my home buying experience a great one with a special shout out to Jacki who has been so responsive and supportive throughout the process. Riverwood Homes is highly, highly recommended!
Riverwood homes is one of the best builders with an amazing warranty team! I love everything about my home and the design studio really offers so many options to make each home our own.
If I had been in on the design from the start, I might have an opinion. But I bought the house already fully constructed, so don’t have any information to share about that.
They are easy to work with.
It is a super easy process. This is my first time buying a home. They made the whole thing super easy, for sure.
Def would recommend!
Everything was professional from the contract, design appointment, communication during build, closing, and post closing items.
Our overall experience with Riverwood has been great. Sam Niccum worked closely with us through the whole process and made sure our needs were met. Adam did a great job as superintendent and aSamre overall happy with the way the house was completed.
We had been looking at building a Riverwood home for about 2 years before finally deciding it was time. Throughout that time period, every person that we had communicated with was kind and knowledgeable, never felt pushed to build sooner than we were ready to, which made us feel confident in our decision to move forward with building our new home with them. They truly made us feel like we mattered and it wasn’t just a sale to them. We had previously built a home with a different company about 5 years ago and the level of service we received from Riverwood far exceeded our last experience. The design studio is top notch and having so many options to choose from really made us feel like we were building a custom home, but it was never overwhelming. The price of upgrades and the home itself is priced fairly and you get excellent/better quality for less than other builders in the area. I cannot recommend Riverwood enough!
Was a good process until the end, and this could have been easily changed