Communication, adherence to schedule and resolution of issues was so poor that we could never recommend with good conscience.

I would highly recommend Ridge Top. We've had them do some work for us before so when our roof was damaged by hail we knew who to call. The new roof looks great and they made the process easy for us.

My experience has been terrible. The guy guessed at the color and chose totally wrong. Then ridgetop still installed the wrong color fascia when it was clear the color didn't match.

They did a wonderful job

Great customer service. The lead of the roofing crew Jacob Behl had communication and walked us through was done when the job was done.

I have never seen a crew work so hard. My roof was completely removed, several decking areas replaced, and the new roof installed in one day.

They worked within my insurance claim amount. I also had an extra service that i needed done and they accomplished it on the same day as the roof replacement. Supervisor of the crew called the rep and got an estimate to me before they finished the tear off. I agreed to the extra cost and they finished it when they finished my house roof all in the same day and by the estimated time of finishing of the project
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Nick and Mike were amazing to work with. Mike made the process seamless and Nick worked efficiently to get the job completed given the tight deadline we were under. Went above and beyond our expectations!

Communication was excellent and Ridge Top followed through with the plan on schedule. I did already recommend Ridge Top to a neighbor who is contemplating the need for a new roof. I chose Ridge Top over competitors because of the more reasonable price and recommendation of a friend who praised the recent roof replacement you completed at his house.

I called in October to have a leak addressed that was soaking my floors and rotting my walls. I had cut a hole in my ceiling to point out to them where the leak was. They charged me $5000 to replace a section of my roof in October, then it was winter, and in April, first major rainfall, it's leaking in the same place. I called and they said "well you're under warranty, we'd better get that fixed." They said they'd call within 24 hours to schedule my warranty inspection, no call in 28 hours, i had to call them. They scheduled the inspection and no call no showed, I again had to call them 40 minutes after the time they said was the latest they'd show up to hear a "my bad, should have been there, uh how about tomorrow." Tomorrow gets here, they show up and actually do a water test and tell me, "oh the problem is actually something completely different, not covered under warranty, you'll have to pay us again." This exact issue IS WHAT I CALLED TO HAVE FIXED IN THE FIRST PLACE. Your guy got here and evaluated a completely unrelated part of the roof that I'm sure also needed work, but was not even in the same area as what I called about, and now that it's leaking in the same place it was originally, you want to say it's not covered? I paid you $5000. I might as well have thrown it away. I also told them to draw up an estimate and they just left my house instead.

1. Doug Charles presentation was outstanding. 2. Communication was always top notch and timely. 3. Response to my requests for insurance coverage was pretty good. 4. Appointments were always kept and on time. 5. The work was excellent. 6. The clean up was outstanding. 7. The on-site expeditor Drake Larson was communicative and answered my questions as things progressed.

Clear communication, everything went better then expected. Even with more damage found on the roof then expected they still finished on schedule.

The work was ok, not great. Expected more considering the price tag.

I deeply appreciated the phone calls and texts to keep me apprised of developments and a few small repairs towards the end. That made all the difference! Highly recommend, and the roof seems to be doing very well.

It would be very hard. Too many return trips to fix incorrect installation of multiple items. Found out that they used staples on the lower row of shingles on the west side of our home and I'd like to know why nails weren't used and was the rest of the bottom rows of shingles around the remainder of my roof done the same way? Will I have major issues down the road. This should have been done correctly originally and not in a hurry up lets get the job done, way. I'd still like the rest of the shingles on the house checked to make sure they aren't stapled and that they are nailed.

The roof installation was completed adequately, and initial communication was good. However, OSB panels were cut along the ridge for the ridge vent, leaving a large visible gap from inside the garage. Since installation, the larger ridge opening and vent have resulted in a noticeable increase in outside noise and colder garage temperatures. Prior to the work, I raised concerns about interstate noise and specifically asked about materials that could help reduce outside noise and vibration.

The gutter work did not resolve the original leaking and drainage issues. Although the roof was replaced, I paid separately for gutter repairs. The crew was onsite for approximately 20 minutes, and the gutters continue to leak. Ice dams formed across the front of the garage, with continued leakage down the side of the house.

I reported a leak and ice dam on my new roof, your staff arrived and told me they would have the evetrough people come out and add to a downspout that fed the ice dam, and then later this spring work on the ice/water underlayment but I haven't heard anything and nothing has been done at all in 3 weeks.

Finished project looks great. Such an improvement to our property!

3.5 stars. At the end, an inside corner had not been sent. They wanted to just patch in with what was on hand, which was not even close to matching the existing siding/corner piece

High quality work completed on time. Good communication. Would use again.

Our insurance company would not admit that we had hail damage, but Ridge Top went above and beyond and came out and met with insurance adjusters at our house.

I have already been recommending Ridge Top Exteriors! I have hired them for two roof top jobs this summer. Then they did my siding and gutters. I will be calling them again for another job.

Hardworking crew. Communications could be better, especially with the guys doing all the labor. One bi-lingual worker on site would have prevented some mistakes that were made.

Raised to the expectation, solution provided to the satisfaction

We had our roof, gutters and downspouts replaced. The representative was easy to work with and the costs came in lower than the other quote that we received. We had the work done while we were out of town. When we got home everything looked great and the area around the house was cleaned up. We'd definitely use them again.