On time and on budget.

You really need to have enough Forman on site as the job is underway not coming. I think you are streatching you self to thin and with the crew I had could not really communicate what I needed to the crew.

John was very easy to work with and he covered all my concerns and then some. Would recommend John for any and all outdoor home needs.
Tyler saw to it that his crew got things done. Had some hiccups but I would have been surprised if there wasn’t at least one!

I would highly recommend Ridge Top. We've had them do some work for us before so when our roof was damaged by hail we knew who to call. The new roof looks great and they made the process easy for us.

The workers were courtesy

THE CREW ARRIVED ON TIME AND FINISHED ON TIME. THEY ALSO DID A WALK-THROUGH WITH ME UPON COMPLETION.

I always recommend them and everyone that I have recommended them to were completely happy

My experience has been terrible. The guy guessed at the color and chose totally wrong. Then ridgetop still installed the wrong color fascia when it was clear the color didn't match.

Very detailed with customer service from start to finish - keeping you informed of what is happening.

I liked everything about the experience. Our sales manager was very helpful and answered all of our questions. Each project manager from the roofing to the fascia and soffit to the siding itself kept us updated. I felt that everyone was on top of what was going on. It was a good feeling to know that any issues would be addressed. I didn't need to worry about anything at all. I felt confident that the job(s) would be done to a high standard.

A great experience to see the hand in hand working of the crews, one as excellent as the other.
It was done as scheduled perfect and beautiful.
I am very pleased with the result.
My roof was replaced and roof overhangs were added, a chimney who was no longer in use was removed and finally covered gutters installed.
My house looks great and I plan to get new siding as well with the same company when the City is done with the street and sewer system work.
Special thanks to the team leaders Matt for roofing, Jessi for soffit etc. and Tyler for gutters.
Thanks to all of you.
Erika B.

Communication throughout the project was great. We appreciated the updates. The roof looks great. They came on time and completed the work as scheduled.

See comments below for more information. Details of this project could have been handled better throughout the 2+weeks for completion.

The communication was poor. I was not told when someone would come initially. I had to call the office. The manager told me someone would arrive by 12:00 p.m on a Saturday after I had called the office. Then, the person came around 1:30 pm. I thought communication could have been better.

Great communication

Excellent company.

Tyler was great to work with and communicated promptly when reaching out to him. The issues we experienced were with the crew he had doing the work though. There were multiple delays with them showing up, whether it was showing up later than they originally said, or not showing up at all. The craftsmanship itself appears to be good, but just frustrating in dealing with the delays. Our porject was originally quoted late March, material came in late April and we weren't scheduled until mid-May. Glad it's finally fixed though.

The process was seamless from start to finish. Great communication, thorough in ensuring the right size of customer window replacement was ordered, time frame that was originally discussed was met. Everyone was very friendly along the way.

Very professional and do quality work.

They did a great job at a fair price and kept ne updated as the job progressed

What a great crew that is. I had a wonderful experience to see the hand in hand working of the whole group, friendly, organized and keeping the area clean.
The team leader, Matt Krause, was very knowledgeable, professional and friendly.
Despite some rain they were able to keep the timeline.
Matt K. answered every question I had and was very good to work with.
I am extremely satisfied with the result of how the roof with the new overhangs as well as the removal of the chimney turned out.
I highly recommend Ridge Top to everyone , I did already to my friends.

Men worked hard and did nice job. They cleaned up better than I thought they would.

They did a wonderful job

Great customer service. The lead of the roofing crew Jacob Behl had communication and walked us through was done when the job was done.

Very efficient and cleaned up every day before leaving.

I have never seen a crew work so hard. My roof was completely removed, several decking areas replaced, and the new roof installed in one day.

The Roofers were fast but came across a bad board. They didn’t replace it. And left the one end exposed. I was told that the wood can be replaced along with the facia and soffit for an additional $220. I said ok and signed off. The roofers said that they don’t do that kind of work. That the gutter people will complete it. And the gutter people said that they don’t do that either. So he couldn’t hang the gutter in that spot and will have to come back. The roofers also left debris from the job all over. They even threw some in the trash cans I used for lawn debris! So now Blake and Clayton came back and said Instead of the $220 that it will cost $880! I was really taken aback by all of this. Plus the extra expense. I guess now they have to hire a carpenter to cut an 18’ board down to 17’2 inch. It just seemed like everyone was on board in the beginning, but then things changed.

Fast scheduling and everyone was a pleasure to work with.

They worked within my insurance claim amount. I also had an extra service that i needed done and they accomplished it on the same day as the roof replacement. Supervisor of the crew called the rep and got an estimate to me before they finished the tear off. I agreed to the extra cost and they finished it when they finished my house roof all in the same day and by the estimated time of finishing of the project
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We had several quotes for a roof. Ridge Top stood out to us as being very knowledgeable about roofing and the best methods to address the issues we had. Both of our sons has recommended Ridge Top to us too.

From estimates to the job being done, I was kept in the loop and pictures were sent

They are #1 on our Speeddial!

It took over 2 years to make it happen which made me looking for an answer and not getting one. But you know you guys did a good job in the ring against the insurance co..

Quality door poor customer service in the field

They corrected any unique issues we had immediately.

Very professional. Nice install. Awesome communication.

Nick and Mike were amazing to work with. Mike made the process seamless and Nick worked efficiently to get the job completed given the tight deadline we were under. Went above and beyond our expectations!

The company has been a pleasure to work with. The quality of material is excellent, and they are quick to respond to questions. They are prompt and do good work.

Great communication from first visit to work completion. Maintained the schedul and work site kept clean

Communication was excellent and Ridge Top followed through with the plan on schedule. I did already recommend Ridge Top to a neighbor who is contemplating the need for a new roof. I chose Ridge Top over competitors because of the more reasonable price and recommendation of a friend who praised the recent roof replacement you completed at his house.

Better planning with regard to having supplies on site when need and removiing the dumpsters in a timely manner. Do the job right the first time a garage vent took three times to get it right. Do what you say you are going to do. Still waiting on a window.

This group is uniquely response and consistently follow through

I would recommend Ridge Top to anyone needing a roof done; I don't know about the other services they do.

The communication was excellent as well as the work done. The area was cleaned up after. Very happy with the result.

The guys did a great job and were very fast in completing the job

I called in October to have a leak addressed that was soaking my floors and rotting my walls. I had cut a hole in my ceiling to point out to them where the leak was. They charged me $5000 to replace a section of my roof in October, then it was winter, and in April, first major rainfall, it's leaking in the same place. I called and they said "well you're under warranty, we'd better get that fixed." They said they'd call within 24 hours to schedule my warranty inspection, no call in 28 hours, i had to call them. They scheduled the inspection and no call no showed, I again had to call them 40 minutes after the time they said was the latest they'd show up to hear a "my bad, should have been there, uh how about tomorrow." Tomorrow gets here, they show up and actually do a water test and tell me, "oh the problem is actually something completely different, not covered under warranty, you'll have to pay us again." This exact issue IS WHAT I CALLED TO HAVE FIXED IN THE FIRST PLACE. Your guy got here and evaluated a completely unrelated part of the roof that I'm sure also needed work, but was not even in the same area as what I called about, and now that it's leaking in the same place it was originally, you want to say it's not covered? I paid you $5000. I might as well have thrown it away. I also told them to draw up an estimate and they just left my house instead.

On time, courteous, hard-working!

This is my second project I used Ridgetop for. They are amazing and very nice to deal with. From sales, reception, install and management. Everyone is so nice and great to talk to. Tecomend 100000%

The 2-man team did a complete repair in one day, before the next round of storms. No more leaks!

Very professional and knew what they were doing