This is my second project I used Ridgetop for. They are amazing and very nice to deal with. From sales, reception, install and management. Everyone is so nice and great to talk to. Tecomend 100000%
The 2-man team did a complete repair in one day, before the next round of storms. No more leaks!
Very professional and knew what they were doing
Ridgetop was professional and helpful. Very impressed with the process and people involved!
I will leave a full review about how thrilled we are with Ridge Top Exteriors!
The price quote stayed the same price as quoted
I signed a contract to have my roof replaced at the end of October. It was scheduled to be replaced November 22nd but the job was canceled because the job from the day before had not been completed in time. That was the last nice day of the year so I had to wait until late March for my roof - that had leaks in three parts of my home - to finally be replaced.
Communication was lacking. I was not told that the temperature had to be above 50 degrees in order for part of my roof to be replaced. And when I responded to text messages from the company, there was no reply. The only reason why this changed is because I called to bring up my concerns about this so then I was on the company’s radar.
I was told that my roofing job was canceled on 11/22 because the company overbooked jobs and didn’t have enough crew. I understand that things like this happen - but then be TRANSPARENT about it.
The most impressive feature of this firm is their customer service, they do go above and beyond to make sure that you are satisfied.
Every aspect of the install, your crew were very professional.
So far everything. Is going quickly, smoothly and the constant communication has made this whole experience simple.
Responsive gets back to you right away and checks in with you through out the process.
Totally unsatisfied, would NOT RECOMMEND
Siding is expensive and an investment in your home. Choosing a quality company to supply the materials and a quality crew to complete the job is exactly what is needed. RidgeTop is that company.
Work ethics top notch. Clean up awesome. Cost very reasonable.
1. Doug Charles presentation was outstanding. 2. Communication was always top notch and timely. 3. Response to my requests for insurance coverage was pretty good. 4. Appointments were always kept and on time. 5. The work was excellent. 6. The clean up was outstanding. 7. The on-site expeditor Drake Larson was communicative and answered my questions as things progressed.
Friendly people at all aspects.
Clear communication, everything went better then expected. Even with more damage found on the roof then expected they still finished on schedule.
Prompt service.
Having this company replaced my windows and back door was the best de I made. Danielle, Will, Mike, Harold, Jeff, and Alex were professional and knowledgeable in what they do. Quality products and expert workmanship.
Communication before and during the project was excellent. The workmanship by the crew was very well done.
We were extremely happy from the first stop in the Rapids office to the end of the project.
Excellent communication and friendly, responsive staff.
Ridge Top Exteriors did everything they contractually committed to within the required timeframe.
Very positive experience from the start; Mason,Sales Rep was professional, courteous and went above and beyond to address our concerns and needs for the project. Crew and site managers worked efficiently from start to completion and assured that we were satisfied with the outcome. Very happy with our new roof, soffit and gutters.
The installer was very good liked his work they were very accommodating. How ever we have a guestion about the door
They were on time, professional, and did a great job.
They showed up when they said they would and did a beautiful job on the windows
The process was friendly and efficient from the quote to final signature verifying that the job was satisfactory. They even replaced a small section of siding that was damaged on a different section of the house at no charge. I would highly recommend this company.
Great communication. Really enjoyed the progress pictures and final video walkthrough
They were all hard workers and knew their part of the roof job and got right to work.
The on-site foreman and crew were friendly, knowledgeable, and performed very well.
Looks great. Process was explained in detail
Crew was very kind and professional! I will highly recommend you and will be contacting you soon for a small simple project
Brandon and crew were knowledgeable, professional, time efficient and thorough. They're really an excellent team to work with! Their care about the product and your satisfaction is superior.The communication from the Project Mngr and Leads were well recommended and lived up to expectation. Would highly recommend.
Absolutely. I’ll recommend them to anyone.
The whole roof replacement process went smoothly. Daniel and Cory were great to work with. They were attentive and finished the job exactly when they said it would be done.
The crew was very professional and dedicated to the job at hand. From the scaffolding to the cleaning up the debris, all was handled well.
The work was ok, not great. Expected more considering the price tag.
I thought they were very professional and communicative from sales presentation through completion of our window installation
All the people we dealt with, from beginning to end, were friendly, knowledgeable and had great response time to questions. The work site was clean and well-kept. Excellent work!
I deeply appreciated the phone calls and texts to keep me apprised of developments and a few small repairs towards the end. That made all the difference! Highly recommend, and the roof seems to be doing very well.
It would be very hard. Too many return trips to fix incorrect installation of multiple items. Found out that they used staples on the lower row of shingles on the west side of our home and I'd like to know why nails weren't used and was the rest of the bottom rows of shingles around the remainder of my roof done the same way? Will I have major issues down the road. This should have been done correctly originally and not in a hurry up lets get the job done, way. I'd still like the rest of the shingles on the house checked to make sure they aren't stapled and that they are nailed.
The roof installation was completed adequately, and initial communication was good. However, OSB panels were cut along the ridge for the ridge vent, leaving a large visible gap from inside the garage. Since installation, the larger ridge opening and vent have resulted in a noticeable increase in outside noise and colder garage temperatures. Prior to the work, I raised concerns about interstate noise and specifically asked about materials that could help reduce outside noise and vibration.
The gutter work did not resolve the original leaking and drainage issues. Although the roof was replaced, I paid separately for gutter repairs. The crew was onsite for approximately 20 minutes, and the gutters continue to leak. Ice dams formed across the front of the garage, with continued leakage down the side of the house.
The roofing guys worked like a well oiled machine. The one door guy was teriffic, the other one Not So Much! (plus my bread knif, brown handle has been missing since. The only guy keep coming in the house and walking through to the front door from the back! Not accusing just saying!
I reported a leak and ice dam on my new roof, your staff arrived and told me they would have the evetrough people come out and add to a downspout that fed the ice dam, and then later this spring work on the ice/water underlayment but I haven't heard anything and nothing has been done at all in 3 weeks.
Finished project looks great. Such an improvement to our property!
3.5 stars. At the end, an inside corner had not been sent. They wanted to just patch in with what was on hand, which was not even close to matching the existing siding/corner piece
High quality work completed on time. Good communication. Would use again.
it was easy and it looks great
Our insurance company would not admit that we had hail damage, but Ridge Top went above and beyond and came out and met with insurance adjusters at our house.