The up-front people were great which convinced me to go with Ridge Top. But things got muddy & sloppy and concerning. Better communication throughout each step would not have been that difficult, particularly after job scheduling. Keep the customer informed- see the email exchanges for detail. If you have access.
We had a very extensive window project done on our house and are completely happy with the outcome. There were a couple of hiccups when expanding window openings, to be expected with the scope of the project. Did not give 5 stars due to subcontractors disposition. As a homeowner who was on site every day, I expect a higher level of decorum from people working in my home.
We are so happy with the Hardie Board siding, makes this 79 year old house look new! The staff and team were very professional… the work is superb. We were always kept updated… they started on Monday and finished on Saturday… the crew cleaned everything up.
What can I say except “Simply Fabulous & Amazing AA++”
From the start everyone I dealt with was wonderful, helpful and honest!
Everything was excellent 👌
My 3 season porch now looks beautiful.
The promptness and quality of work was a great asset to accomplishing the project.
Great job, great price.
Scheduling was a nightmare. 3 no call-no shows on 3 separate days. After many discussions "the crew" aka one worker,Finally showed up at 7 pm on a Tuesday to tear off shingles.
Very little communication, after 10 weeks job not finished
It was thousands of dollars less than every other company we asked. They did twice as much work as we expected and there were no hidden charge even after fixing some broken wood.
I wouldn’t choose another company other than Ridge Top after this great experience. Thank you Ridge Top!
We had a great experience with Ridge Top Exteriors from every step of the way
Overall, they were good communication, letting you know when each job would be done and showed up when they said
Ashton and (his assistant - a female), excellent workings.
Staples and nails were left all over my dues last roof. Screen door arrived with whole. Locking mechanisms was wrong.
Highly recommend Ridge Top Exteriors! We will use them again in the future for any further needs we may have.
I am pleased with the entire project. From the consultation with the salesperson to the installation of the two patio doors in my home everyone was prompt, helpful and kind.
Worked around to get us in in the same day which was very much appreciated.
Great communication, fair pricing, and great quality of work!
Very happy with their service, professional and were very timely.
Quality service and personnel
We started out being very excited with Ridge Top and decided to have them replace our roof based on their overall reviews from other customers, the financing provided, and the comfortability we felt after working with the sales person, Luke, who did a great job selling us on Ridge Top and the services and quality of services provided. However much of the process outside of the work with Luke was disappointing. Our project manager did not communicate well, especially leading up to the actual roof getting replaced. Once the roof actually started getting replaced that communication was improved. Clean up was disappointing, as initially the yard looked pretty good other than some food the workers left in the yard from their lunches. However upon further inspection, the gutters and gutter drains/run-offs were not cleaned effectively at all. I had to clean/remove several of them myself. I messaged this to the project manager and sales person, and the project manager said they would come out the next week to clean them up more himself and check them, however that did not happen and no one has been here to check them. We were also never told that debris could/would fall into our garage and there is nothing on the contract or the Construction Preparation and Expectations Pre-construction Evaluation to recommend prepping the garage. If communicated, we could have tarped our garage instead of having wood and nails all over inside of it. Lastly, while it does warn that our flowers and plant health cannot be guaranteed, I highly doubt they did the best they could to save or protect the flowers as it looks like several were directly stepped on and in our ring camera footage you can see workers walking right over the flower beds and flowers.
Already have.
Would recommend the roofing team, highly recommend. Not so for the siding people.