Ashton and (his assistant - a female), excellent workings.
Staples and nails were left all over my dues last roof. Screen door arrived with whole. Locking mechanisms was wrong.
Highly recommend Ridge Top Exteriors! We will use them again in the future for any further needs we may have.
I am pleased with the entire project. From the consultation with the salesperson to the installation of the two patio doors in my home everyone was prompt, helpful and kind.
Worked around to get us in in the same day which was very much appreciated.
Great communication, fair pricing, and great quality of work!
Very happy with their service, professional and were very timely.
Quality service and personnel
We started out being very excited with Ridge Top and decided to have them replace our roof based on their overall reviews from other customers, the financing provided, and the comfortability we felt after working with the sales person, Luke, who did a great job selling us on Ridge Top and the services and quality of services provided. However much of the process outside of the work with Luke was disappointing. Our project manager did not communicate well, especially leading up to the actual roof getting replaced. Once the roof actually started getting replaced that communication was improved. Clean up was disappointing, as initially the yard looked pretty good other than some food the workers left in the yard from their lunches. However upon further inspection, the gutters and gutter drains/run-offs were not cleaned effectively at all. I had to clean/remove several of them myself. I messaged this to the project manager and sales person, and the project manager said they would come out the next week to clean them up more himself and check them, however that did not happen and no one has been here to check them. We were also never told that debris could/would fall into our garage and there is nothing on the contract or the Construction Preparation and Expectations Pre-construction Evaluation to recommend prepping the garage. If communicated, we could have tarped our garage instead of having wood and nails all over inside of it. Lastly, while it does warn that our flowers and plant health cannot be guaranteed, I highly doubt they did the best they could to save or protect the flowers as it looks like several were directly stepped on and in our ring camera footage you can see workers walking right over the flower beds and flowers.
Already have.
Would recommend the roofing team, highly recommend. Not so for the siding people.
Excellent from start to finish
Worked hard and cleaned up afterwards. Still waiting for when I can take the permit down.
Communication about my roof work was horrible. 6 weeks with no communication only to have work cancelled and rescheduled twice with multiple excuses as to why the communications I received were inaccurate. Unacceptable. The roof team did a good job but the office needs a lot of work. I still don’t have a scheduled date for my siding and gutters and paid the deposit 2 months ago.
Quick response, with shingle replacement a few days later.
Ridge Top was very professional. The ability to quote while they were doing the estimate was a very big plus. They got the work done in a timely manner and in some adverse conditions. The quality of the workmanship was very high.
Very good informing when they would be at our house. Very considerate and very informative. Very happy with our windows, door and gutter.
More professional crews to complete the contract !
Very dissatisfied. The siding job was sloppy and they did not meet my expectation of quality installation. It makes me question whether the entire crew were certified installers. The crew spent over 2 hours installing a light fixture and did not know how to ask us to turn the power on due to the language barrier.
Ive used Ridge Top for a previous job and they did great, however basing it only on this job, i would not recommend. While the crew on site did a good job, the management, communication and scheduling were very frustrating. The project started over a month behind schedule, materials were dropped off and then removed from my property because they "didn't have the staff to do the job", a job that was quoted for 3 days ended up taking 8 days to complete, and a week after the job was completed, they still have material left to be picked up. The headache and lack of reliable timelines weren't worth it.
Dan Tarpey very much helped me through the insurance process. The field/project managers were great to work with. The field crews were amazing and exceeded my expectations. This was a small but extremely difficult house to deal with. Ridge Top did a great job i would recommend them without hesitation to every one
Used them before for my roof. Very professional and they did a great job from beginning to end
Prompt courteous
Don’t allow ABC supply truck to drive and park on my concrete driveway with out homeowners consent
Did everything they said they would do.