Glad to have the tub converted to a shower, but disappointed with the installation process and the shower glass. Tools everywhere including in the unprotected sink, ladders leaning on walls, and hallway floor covering that left a lot of the LVP floor unprotected. Pics are available upon request. The “cleanup” just redistributed the mess all over the floors, and left a film all over the shower glass that we are struggling to get clean. The shower pan also has some sort of caulk or sealer remnant that looks like scratches from a ladder. We have been diligently working to clean up the pan and glass, and it looks a whole lot better now. Very disappointed to spend so much money and then have to have to wait so long for the installation and spend so much time cleaning up. Additionally, the shower glass doors are wobbly and hard to clean.

The whole experience was good and professional

My new bathroom looks much nicer and more functional than the old version.

Friendly, professional, efficient, clean….What’s not to like?

Installation was very well done. Colby and his partner took care to make sure my floors wouldn't be damaged. Respected my house.

The quality of the job was amazing and it was done in two days.

It took 6months to get started but when they got it together it went smoothly.

Adrian and Alex were very nice and respectful. They arrived on time and always gave me at least a half hour notice before arrival
They also treated each other so well
The cleanup They did was excellent, more than I expected . The showers are beautiful and work perfectly. I couldn't have had a better experience!!!

When I first expressed interest they got back to me within a couple of minutes and I soon had an appointment with a sales rep within a few days. The work was just as advertised and I am very happy with the final project. I am looking forward to a shower that fits our changing needs and is easy to clean.

The installers arrived on time. There was a defective part so the job couldn't be completed. They weren't gone 15 moinutes until my [phone rang with information that the defective part was re-ordered with a rush deloivery and a return appointment was made at that ime. All is well.

Introduction was very thorough. Installation took less time than I thought.

Sales consult, install, communication and product deserve top reviews.

Nice product

Quality speed of install and materials was great. A little more expensive than I thought.

I would recommend Renewity to anyone. I think the price was reasonable and the terms were fine. But the installers were maybe a 12 on this scale. Adrian and his helper Alex were terrific. Knowledgeable, familiar with the product, knew what to do when there were surprises. They made great suggestions, were nice, polite and very helpful. They cleaned up beyond what we expected. He even drove back to our house a few days later to put the non skid treatment on the pan. Yes, I'd recommend!

My installers Colby and Javier were outstanding. They were punctual and worked in the background so as not to disrupt my routine. I wholeheartedly recommend this company and installers to those considerating walk in showers.

The people were great. I would give a ten if it could have been done quicker between ordering and installation. In addition the price was quite high.

We are thrilled with our new tub to walk-in shower conversion. The installation crew was knowledgeable, courteous and careful. It was a little pricey however I think the quality of the work is worth it!

Your shower head rotates much too easily, more so than the adjustability of the individual parts of the shower. This makes using the free shower head tricky. No manual has been provided that would describe how to adjust the shower heads rigidity! Certainly this has been considered and the appropriate manual has been produced but not provided.

Our installer, Ceasar, was fantastic. Both guys were great workers. They did a fantastic job on our shower..

Speed and finish

The shower seat was installed higher than what was agreed to. Was told the building codes could not allow it to be put any lower, but the Pima County Arizona building codes would have permitted it to be lowered more.

The gentleman who installed our shower were easy to have in our home.

Floor bottom of Shower is slippery. Despite the workmen's best efforts there is a lot of dust throughout the house.

Everything was installed in a professional manner. Installers arrived when they said they would. They worked diligently for two straight days and everything was clean and dust-free when they left.

Very high price

We were contacted by a project representative and went over our contract and when everything would be done. Gave us her number and said to give her a call if we had any questions.

The installation crew was excellent and the project came out very nice overall.

Love the product and the ease of cleaning.

It was expensive, but I got what I paid for. Everything was done for me. I highly recommend if a person can afford it.

Misunderstandings between the installation crew and me when I saw them carrying out of my house I pointed to the garage, the shorter worker ask me if he could open my garage I nodded thinking they were placing my shower materials there , that mid afternoon they left, I used my walker to get in my garage and the tub was there but not my shower I noticed the electrical guy had drilled through. The wall into the garage I thought well they must’ve set everything (shower) outside, the slope down I can’t manage so I went through my house out the back door around the side NOTHING

Water pressure was not checked at job completion.

Your front office couldn’t call the right person to communicate. I repeatedly ask them to call my husband, but they kept calling me. The order was also wrong regarding the type of door we had asked for, which caused a delay to use for a week. The shower head requires super human strength to change to the handheld. The floor is super slippery-we both slipped, causing us to cover the entire base with a mat.

The installers were fantastic. They kept the work area clean throughout the project and cleaned up at the end of day one. They answered all questions asked.

Workman was very skilled, professional and willing to explain what he was doing and why.

Overall, great. Start to finish as explained and expected. Cheers

The professionalism of the sales representative and the install team.

The installers for both the shower stall and the glass walls and door were excellent. Professional but friendly. Answered any questions we had.

The customer service is excellent, especially by the installers. I truly appreciated them putting down cloths to protect my flooring from the entry to the bathroom. Because of pricing and other concerns (see #5), I would share recommendation with friends and family with both positive and negative perspective.

The project has been delayed by over 3 months

Good work, very neat cleaned up after themselves very well.

Overall excellence! Thank you🥰

Customer service excellent. They stand behind their work

Professionalism

They took their time to ensure it was right and kept me appraised along the way of progress and any possible issues

The reason I will not recommend the company is due to the fact I had made a call to the salesman I would be paying cash upon completion of the job. Approximately two plus weeks the job was completed and I wrote a check for the total amount. Approximately a week later my wife received a phone call asking if they could shred the check because the finance company was handling the payments. Upon calling the finance company they had not even initiated the account and I would have have wait to make the payment plus an additional 390.00 dollars for setting up the account.
You have indicated that Kohler will be issuing me a check for the difference., however I feel that your company should have dealt with the finance company instead of me. This is the 16th of November and the job was finished on the 29th of October and I have not received anything from the finance company.

work well done and cleaned up nicely when done!

Our technicians Alan and Juan were very courteous and efficient. The two young lads were professional and polite. We were sent the two BEST technicians. I can't rave them enough

The service was great. We had a small problem and they were right here to take care of it. The were very professional.

professional install