Everyone was professional and personable. Installation was great, cleanup impeccable. Excellent job all the way around.

Your crew that did installation were very professional and worked as a good team. We have one problem and Adrian will be here tomorrow to address it.
The unit looks very nice.

Sales experience was most informative, with clear communication on the process, materials selection, measurement, timeliness of install appointment, and excellent followup.

The first point, probably most applicable to elderly customers is the fall potential. The metal grab bar gets very slick and doesn’t provide the intent of its installation. I tried to add a tape wrap designed for this purpose, however the tape could not hold on the surface of the grab bar. As a shower, we had to add a bar and shower curtain, as constructed, it is not useful as a full shower. (I don’t use it, I use the second bathroom shower only.)
Overall, the expense is considerably overpriced.

The salesperson was very thorough in explaining everything. The installation team was awesome. They arrived on time, installed everything very well to my satisfaction, and left everything cleaned up. They were also very polite and professional.

Sales was always quick and accurate and helped us find the best product for our needs, not just trying to upsell. Installation was so fast and it was ledt very clean and ready for use. Very happy with the result.

Everything the installers were fast courteous did a very good job of containing any messes that were made they cleaned up everything they hauled off the old bathtub got the job done in a very timely manner I would recommend renuity anytime

So far, everything has been as promised from the beginning.

The workmen were both very professional and conscientious about keeping the area clean. They were also knowledgeable in the placement and installation of the product.

I’m getting surveyed and the job is still not done and has been a disaster

Good presentation of configurations, materials, and craftsmanship

The guys really cared about the fight moshes work and the were all very nice

Tim, the installer

The LuxStone is high quality and the installation process was done professionally by highly qualified people who know what they are doing. And the process was completed in two days!

I liked the quality, good craftsmanship, experienced workers, and the final outcome.

I would certainly recommend the two young men (Adrian and Alex) who installed our two showers. They displayed an excellent work ethic, polite and focused for a quality outcome. It was refreshing to observe them never taking a 'smoke break' and not talking on a cell phone clutched between the cheek and shoulder like so many other laborers I've seen in this community. Also, Adrian called me every day to let me know when he was departing from Tucson and the arrival time at my home.

Send the correct parts with installers.

Glad to have the tub converted to a shower, but disappointed with the installation process and the shower glass. Tools everywhere including in the unprotected sink, ladders leaning on walls, and hallway floor covering that left a lot of the LVP floor unprotected. Pics are available upon request. The “cleanup” just redistributed the mess all over the floors, and left a film all over the shower glass that we are struggling to get clean. The shower pan also has some sort of caulk or sealer remnant that looks like scratches from a ladder. We have been diligently working to clean up the pan and glass, and it looks a whole lot better now. Very disappointed to spend so much money and then have to have to wait so long for the installation and spend so much time cleaning up. Additionally, the shower glass doors are wobbly and hard to clean.

The whole experience was good and professional

My new bathroom looks much nicer and more functional than the old version.

Friendly, professional, efficient, clean….What’s not to like?

Installation was very well done. Colby and his partner took care to make sure my floors wouldn't be damaged. Respected my house.

The quality of the job was amazing and it was done in two days.

It took 6months to get started but when they got it together it went smoothly.

Adrian and Alex were very nice and respectful. They arrived on time and always gave me at least a half hour notice before arrival
They also treated each other so well
The cleanup They did was excellent, more than I expected . The showers are beautiful and work perfectly. I couldn't have had a better experience!!!