Professionalism and perfection of the worker

The service team was excellent and stayed with the process to get everything done to our satisfaction

Good team, very clean

You hear all the horrible ways buying widow replacements can be.

Not from these folks.

From the approach at BJ'S Club, to agreeing to an in-home sales rep, to working a price to installation and completion I never regretted working with these guys.

Cabinets came out very nice

Efficient, well done.

The doors are wonderful. I am happy with them. I have an issue with the lack of follow through. They didn’t remove the old sliding glass doors or the old door framing. It takes two hands for me to lock the doors. There was a language issue also. I only speak and they didn’t.

From the time they started to the time they finished they were professional and courteous. I am extremely happy with my windows and doors. I have recommended them to several friends.

They were very friendly and explained in detail what they were going to do and walked us thru the whole process.

Could communicate with someone. Cleaned up after work. Done in a day.

I'm pleased with the company and the installers, I feel confident in the windows I had installed and any concerns I had were immediately taken care of by the company or installers. Top notch warranty, and an excellent install by Vicente and Ernesto. Would definitely recommend.

I wanted my cabinet doors to not open fully and the installer didn't know how to do this.

Professional and good services, great warranty on the product

The staff in customer service, as well as the installation staff, provided excellent attention to our kitchen remodel. We couldn’t be happier and recommend Renuity to everyone.

I seldom ever rate a homeowner experience as a 10.

Was highly satisfied with the salsman and the team as a whole. had a couple small hiccups on our side and theirs that was corrected quickly. HOA stuff on our side. Install team forgot to bring the little cover pieces for the screw holes but cae right back took care of it.

Skilled installation crew. Did a great job.

I would prefer to save comments until the job is complete.

Had a great experience every step of the way and the team kept me updated and communicated effectively.

From the beginning informational meeting with Savannah, to the sales meeting with David, on to the install and completion—we were very pleased and glad we chose Renuity.

Better Communication.

I don't think I would

The dedication and professionalism they showed.

Good communication through the project.
Excellent installer.

The process was very smooth from beginning to end!

The salespeople, design and installation teams were professional, thorough and were responsive to my questions and concerns throughout the process. They were very competitive in the costs and gave me a Veterans discount as well.

Great Work

Expert installers, very professional, on time ( actually early that I love!) product is amazing and looks beautiful- had sliders and windows all replaced

The way the guys cleaned as they go and making sure that they wiped off their shoes each time before entering 🙂

Lack of communication.

My recommendations would be positive but I would also add that the pricing is in the upper range.

Yes, I would recommend Renuity

FHIA had a good reputation so we went with Renuity since it was the same people.

I call for assistance.
And it took 3 calls. I had to take it
Further, in order to get an answer too my question.

Great job overall!!

The change over created issues with timing. I also had communication issues with the young men who initially came to work the project.

The windows were installed faster than expected. The installers were very friendly. Any time we had a question, they were quick to respond and keep our confidence at a very high level. Even when I accidentally caused an opening in the caulking, the installer came out on a Saturday to correct it before the inspection.

I would really give them an 11 or 12 for their sales and service.

We were willing to pay top dollar for the installation of storm windows. The installers were everything a customer could hope for. The quality of the hardware is first class. However, minor details were left unattended for too long, despite my efforts to hold the field manager accountable. Any recommendation I would provide would include my frustration.

The installers were fantastic covered everything before they started.

Job was never finished, the person in charge of finishing never came nor answers my calls or texts.

Quality product and install that met my expectations. Where issues or complications arose in the process, able to navigate with Staff to resolution. My home has 20+ windows and 2 sets of sliding doors so was a large job.

The installers were professional and friendly. The completed project (my front door with side panels) looks beautiful! I'm a completely satisfied customer!

Communication

Renuity employees were extremely professional and checked continuously on the progress of the project. Joel answered all my questions and followed up even after the project was completed. The installer, Monty, was amazing also!!
I recommended my best friend to check out Renuity. She met with Andrew yesterday and signed a contract so I will keep touting your company.

Great communication, attention to detail.

We had two parts of our order that were incorrect. Neither had yet been addressed. Communication with representatives is not very good.

I had a fantastic experience with my window installation from start to finish! The sales manager, Alex, was knowledgeable, patient, and made the whole process easy to understand without any pressure. I was on a strict timeline and they made sure that the windows were installed as promised with excellent communication throughout the process.

The install team was professional, efficient, and left everything clean and looking great.

Shawn, the project manager came in after the install to ensure that everything was done correctly. He was very informative and I couldn’t be happier with the results—highly recommend this team!

You all really keep me informed in providing step by step process of my door and after if I had any questions. Yes I have referred someone who lives in west palm beach.highly satisfied

The first door ordered came scratched. The replacement doors weatherstripping was installed incorrectly. The project manager has failed to communicate with us regarding replacing the weatherstripping after multiple phone calls and texts. I phoned the company directly to place an order for new weatherstripping and was told it would take 12 to 13 weeks to arrive and then I would be contacted for it to be installed. That many weeks seems a bit excessive just for weatherstripping so as of right now, I'm not confident that the door will be repaired. The replacement door was installed January 29, 2026, and it is now March 16th. The completion of this project won't be done until June. In my opinion for a simple fix, it is taking far too long to correct.