I felt so comfortable and confident with Savana when she came to my home and that’s what made me move forward getting new window

The installer was professional and did an exceptional job. Also, when I called with a concern they sent a representative out immediatedly to review my concern.

They did a good job completed the work as promised and and always available to help

I will recommend the product, but not the process. I recognize my experience may have been unique.

The whole experience of having my windows replaced was an absolute pleasure. Everyone involved in this project were very courteous and professional. They did a wonderful job of taking out the old windows to installing the new windows, there was no mess and they were done in a timely manner
Thank you great job
Rose Ainslie

The crew left the workplaces orderly and clean, great work, thanks

The company was great with everything

Fully satisfied, start to finish.

Great work, timely

there were way too many delays, and it took an extra 3-1/2 months to complete the cabinets. also, the installers did a great job, but left a mess for us to clean, except the last day, when their supervisor was also here.

Professionalism and perfection of the worker

The service team was excellent and stayed with the process to get everything done to our satisfaction

Good team, very clean

You hear all the horrible ways buying widow replacements can be.

Not from these folks.

From the approach at BJ'S Club, to agreeing to an in-home sales rep, to working a price to installation and completion I never regretted working with these guys.

Cabinets came out very nice

Efficient, well done.

The doors are wonderful. I am happy with them. I have an issue with the lack of follow through. They didn’t remove the old sliding glass doors or the old door framing. It takes two hands for me to lock the doors. There was a language issue also. I only speak and they didn’t.

From the time they started to the time they finished they were professional and courteous. I am extremely happy with my windows and doors. I have recommended them to several friends.

They were very friendly and explained in detail what they were going to do and walked us thru the whole process.

Could communicate with someone. Cleaned up after work. Done in a day.

I'm pleased with the company and the installers, I feel confident in the windows I had installed and any concerns I had were immediately taken care of by the company or installers. Top notch warranty, and an excellent install by Vicente and Ernesto. Would definitely recommend.

I wanted my cabinet doors to not open fully and the installer didn't know how to do this.

Professional and good services, great warranty on the product

The staff in customer service, as well as the installation staff, provided excellent attention to our kitchen remodel. We couldn’t be happier and recommend Renuity to everyone.

I seldom ever rate a homeowner experience as a 10.

Was highly satisfied with the salsman and the team as a whole. had a couple small hiccups on our side and theirs that was corrected quickly. HOA stuff on our side. Install team forgot to bring the little cover pieces for the screw holes but cae right back took care of it.

Skilled installation crew. Did a great job.

I would prefer to save comments until the job is complete.

Had a great experience every step of the way and the team kept me updated and communicated effectively.

From the beginning informational meeting with Savannah, to the sales meeting with David, on to the install and completion—we were very pleased and glad we chose Renuity.

Better Communication.

I don't think I would

The dedication and professionalism they showed.

Good communication through the project.
Excellent installer.

The process was very smooth from beginning to end!

The salespeople, design and installation teams were professional, thorough and were responsive to my questions and concerns throughout the process. They were very competitive in the costs and gave me a Veterans discount as well.

Great Work

Expert installers, very professional, on time ( actually early that I love!) product is amazing and looks beautiful- had sliders and windows all replaced

The way the guys cleaned as they go and making sure that they wiped off their shoes each time before entering 🙂

Lack of communication.

My recommendations would be positive but I would also add that the pricing is in the upper range.

Yes, I would recommend Renuity

FHIA had a good reputation so we went with Renuity since it was the same people.

I call for assistance.
And it took 3 calls. I had to take it
Further, in order to get an answer too my question.

Great job overall!!

The change over created issues with timing. I also had communication issues with the young men who initially came to work the project.

The windows were installed faster than expected. The installers were very friendly. Any time we had a question, they were quick to respond and keep our confidence at a very high level. Even when I accidentally caused an opening in the caulking, the installer came out on a Saturday to correct it before the inspection.

I would really give them an 11 or 12 for their sales and service.

We were willing to pay top dollar for the installation of storm windows. The installers were everything a customer could hope for. The quality of the hardware is first class. However, minor details were left unattended for too long, despite my efforts to hold the field manager accountable. Any recommendation I would provide would include my frustration.

The installers were fantastic covered everything before they started.