Very efficient quality product and installers worked very well

Even though there were some unavoidable circumstances that made the 2-day installation turn into over a week, it was finished by a team from Kent, I believe, and I'm now using it! The first day the installation started was on Sept. 18, 2026 and was finished on Sept. 24, 2026!

Very good salesman (Mitch Ceotta.) The installers were very good--Friendly, listened well, good attitude and good workers.

The entire experience beginning with the sales call through the final installation and cleanup was well communicated, seamless and professional. The end result is an amazing, top quality shower to shower upgrade that in my mind, justifies the price.

The installation crew were fast, efficient and did an excellent clean up job. Two days in and out.

Very professional and helpful staff members.

Work was completed on Day 2. The two men cleaned up any sign of installing a shower. I was very impressed, and I like the shower. I will be happy to recommend them. Bonnie Graves

The team did an amazing job. They were very respectful, protected and cleaned the area thoroughly and worked with my mom to get the handicap items in the shower perfect for her needs.

The Burlington office was a bit of an issue getting information back to me about scheduling the asbestos inspection which was a problem. And the person who scheduled the first asbestos appointment didn’t leave a clear phone number to call back. The second person was excellent. Talking the the office in Renton/Kent was Much more efficient & effective!

The quality of the materials and the style available was top notch.

The initial work went fine but I'm very disappointed in the folliw up. I can't even reach the contact person, Jason.

The installers are very professional. Friendly input throughout the whole entire process to make sure that we are totally happy with the results. The work very quality and I am very happy with the end results. Better than I expected.

It’s expensive for a basic remodel. I feel it’s too soon to decide if it is worth it.

Kohler quality life time transferable warranty

The entire team was nice, communicative, and professional. The work they did exceeded our expectations

I believe my overall experience with Reunity-Seattle exceeded my expectations of working with contractor. The manager, scheduler, and installers were professional and demonstrated a desire to meet or exceed my expectations. There were a few mutually beneficial schedule changes but when I needed work done they came through and made it happen. I will definitely consider them for a future project.

I couldn't be happier with Renuity - Seattle! I hired them on behalf of my parents, who have lived in their home for 57 years. My 95-year-old father has an exceptionally high bar for quality—if something isn't done right, I hear about it every single Sunday! The Renuity team was a absolute blessing. They were patient, walked him through all the design options (from shower doors for my mom—who is somewhere in her early 40s!—to bathtub options so the grandkids could still splash around), and made the process seamless. Hearing my dad rave about the results is all the proof I need to recommend Renuity to anyone.

One of the reasons I would recommend renuity besides the beautiful experience we had is the warranty. They really backup their amazing product.

We liked everything - from quality of materials, explanation of process timeframe, etc. but the price was more than expected.

All the staff were professional and did an amazing job!

It’s well done and the installers worked with the care one would expect for one’s house

They process from the initial consultation to the ripe out and install was smooth as silk.

Vonnie really liked the workmanship! She also liked at the end they cleaned up very well and finished up in time for her to attend an important medical appointment. They were very respectful and answered our questions.

Everything but the price, This, unsurprisingly, places an asterisk beside any recommendation.

Team was super efficient, clean and personable. Answered our questions. Loved the checkin communication throughout the process.

The team did great work on an excellent product

The shower installation was quick and on schedule. The installers were pleasant.

Just the most professional and courteous experience I have experienced, and I was a trained professional sales person for most of my working life.

The ability to get a hold of someone with questions was great

At the time of contract your representative did not write in detail and I asked him to write in detail and he said this our business secrete. I assumed everything but when they come to work they just put three walls, bottom and shower heads. No place to put shampoo and conditioner, no hand bar and no sliding doors. When I complained then they said it was not included in the contract and I have paid over $170000 I also showed the promised deal $13250 including everything things. I was ready to pay extra because the shower Head and glass Door.

The name Kohler, the quality associated with it...enough said.

The Quality of workmanship was mediocre. The Warranty was useless. Justin Lackey & Rita were no help what soever. I had two walkin showers installed. 1st. off they did not show up on the first day scheduled. 2nd. they sealed a window in one shower shut so it was useless. If I broke the seal it would void warrenty which I found to be worthless when I called to resolve the issue they ignored my call.

Being new to Olympia and Washington in general, we don't know anyone to forward a recommendation to. However, if we did Renuity would be highly recommended

The experience was great. At each step everyone acted in friendly and professional manner.

The removal of the walk-in tub and installation of new shower was on schedule and done with great care for our home. The installers were very personable and explained what they were doing throughout the project. Well done!

The entire experience overall was superb. From the salesman to the finishing contactor, we were exceedingly happy. We have another installation in another bathroom and are very excited. A-plus service start to finish. (Can you tell how happy I am?)

The job is not complete yet so I can't give a fair rating at the moment. The original design proposed by the salesperson was not possible. Someone was supposed to come out and verify the design, no one did. The installer came out and determined the design was not possible. My only option was a neo angle or custom doors, I did not want a neo angle because that was what we originally had. Therefore, custom doors was my only option. Renuity offered to pay for the upgrade which is wonderful. When the custom door person came out, he pointed out that the shower base was installed improperly with a slight angle toward the floor, meaning water from the shower will run on to the floor. Apparently, there is a fix to this, but it cannot be verified until the installation can be completed. This total project will not be complete for at least another 2 weeks, subsequently we will have been without this shower for a month,

I'll recommend it to them only if they can afford it

Work was done in a professional and timely manner with care taken in entering and work space.

Everyone I came in contact with was knowledgeable and helpful, from the initial salesman contact to the follow up phone calls, making sure I was happy with the experience. My bathroom is absolutely gorgeous and functions perfectly. Installation took one day, which was so convenient.

sales person was good, but the followup was not.
there was no review of the many choices we were asked to make

Communication Way too Expensive

Easy and painless! So professional!

Poor resolution of what the consumer feels is a major problem!

The installation team did well with the information they had. I resent the fact that the cracked tub deck was caulked to cover it up. Dusting on top of the tub deck showed the crack and the roughness of the repair job.

Very expensive, however the quality of the product and installation made it worth while.

This is our second walk in shower we have had installed and we couldn’t be happier!

Great quality. The perfect team to do the work!!! Done quickly and professionally. We love it!👍😁

In fact I have recommended you recently but it is pricey and most people I know don’t have 30k lying around for a bathroom update. But I’m not giving up.

I have initiated 4 conversations with your office and not one call or email in response since June 30th. We are at an age where many of our friends and family are looking to remodel bathrooms which are age in friendly. At this point with the service and issues we experienced it would be difficult for us to recommend Renuity.